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Customer Program Manager Jobs in Florida (NOW HIRING)

Nammo Defense Systems, Inc

Program Manager

Perry, FL · On-site

As a Program Manager based in our Tallahassee office, you will oversee the full lifecycle of solid ... You will serve as the primary interface with DoD customers and prime contractors, lead cross ...

Nammo Defense System

Program Manager

Perry, FL

As a Program Manager based in our Tallahassee office, you will oversee the full lifecycle of solid ... You will serve as the primary interface with DoD customers and prime contractors, lead cross ...

Prescient Edge

Expert Program Manager

Tampa, FL · On-site

Program Manager shall maintain interface with senior levels of customer organizations and consult with customers to formulate and review plans and deliverables, ensuring conformity with program and ...

Piramal Pharma Limited

Sr. Program Manager

Riverview, FL

$103K - $103K/yr

Has overall responsibility for customer satisfaction and management of expectations. Will ensure that all issues are communicated to the customer in an open, transparent manner with potential ...

Quvia

Program Manager

Miramar, FL · On-site

Program Manager (Aviation) Team: Aviation Location : Miramar, South Florida About Quvia: Quvia is ... Documenting program and customer progress and financial performance of the client program.

Quvia

Program Manager

Miramar, FL · Hybrid

Program Manager (Aviation) Team: Aviation Location: Miramar, South Florida About Quvia: Quvia is ... Documenting program and customer progress and financial performance of the client program.

Quvia

Program Manager

Miramar, FL · On-site

Program Manager (Aviation) Team: Aviation Location: Miramar, South Florida About Quvia: Quvia is ... Documenting program and customer progress and financial performance of the client program.

kgs

Program Manager

Cape Canaveral, FL

Serve as the primary point of contact for government customers, contracting officers, and senior ... Manage program budgets, track expenditures, and provide financial forecasting and variance ...

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Customer Program Manager information

See Florida salary details

$6

$40

$63

How much do customer program manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer program manager in Florida is $40.41, according to ZipRecruiter salary data. Most workers in this role earn between $26.92 and $51.92 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities in Florida are hiring for Customer Program Manager jobs?

Cities in Florida with the most Customer Program Manager job openings:

Customer Program Manager jobs near you
Infographic showing various Customer Program Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $84,059 per year, or $40.4 per hour.

Program Manager

iMPact Business Group, Inc.

Tampa, FL

Full-time

Posted 10 days ago

Job description

Our client, an Aerospace Contract Manufacturer is seeking a Program Manager or Senior Program Manager for an Onsite Position in Tampa.

Join a team of five current Program Managers, a team to work with, but each Program Manager is responsible for their own specific programs/customers.

  • Seeking a Program Manager or Senior Program Manager that has experience working directly with customers, someone with high-tech manufacturing experience (ideally, electronics manufacturing) as well as Government contract experience.
  • This position will support all aspects of the management of customer products or programs. This position will have responsibility for customer programs that are fully developed.
  • Provides overall program management of fully developed customer programs, including maintaining schedule, cost control, quality objectives, customer communication, etc.
  • Works closely with the Program Management team to support the team's objectives
  • Provides a variety of routine defined deliverables needed to support the programs
  • Attends internal and customer facing interactions to develop relationships and customer and program knowledge
  • Assists the Program Management team in delivering successful program and projects for the customers
  • Compiles technical, program data, and program status using various sources to produce effective reports and presentation materials
  • Monitors program's financial status and provides the details to management
  • Interacts with Production and Engineering to gain program updates, as needed

Requirements:

  • BS degree in Engineering, Science, Business Administration or related field or an equivalent combination of education and experience
  • At least 3 years' experience in high-tech manufacturing environment; Government contract experience

Preferred

  • Budget administration, sales experience, project management experience, and/or quoting experience
  • Excellent interpersonal and customer service skills
  • Ability to multi-task in a fast-paced environment
  • Problem solving skills with the ability to understand the big picture as well as the details
  • Ability to handle ambiguity, difficult personalities, and changing priorities in a professional manner
  • Time management skills with a proven ability to meet deadlines
  • Proficient with MS Office Suite
  • Strong verbal, written, and presentation communication skills
  • Possess or have the ability to obtain a U.S. Government granted security clearance
  • Some travel on an as needed basis
  • PMP certification (preferred)