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Customer Program Manager Jobs in Florida (NOW HIRING)

Serve as the primary point of contact for government customers, contracting officers, and senior ... Manage program budgets, track expenditures, and provide financial forecasting and variance ...

The Program Manager will provide executive leadership, strategic direction, operational oversight ... Conduct executive briefings, governance reviews, technical status meetings, and customer engagement ...

The Program Manager maintains interface with senior levels of customer organizations and consults with customers to formulate and review plans and deliverables, ensuring conformity with program and ...

The Program Manager maintains interface with senior levels of customer organizations and consults with customers to formulate and review plans and deliverables, ensuring conformity with program and ...

The Program Manager shall provide program management support for the contract. * To include the ... Provides leadership, direction and management support to customer and contractors. Educational ...

Program Manager Location: Tampa, FL Job Responsibilities Trace Systems is looking for a Program ... customers. This includes research, planning, monitoring, and coordination of personnel, and ...

As a world-class leader in providing seasoned program management, IAH leverages and integrates its capabilities to provide safe, innovative, and reliable solutions to meet customers' diverse and ...

The Program Manager shall provide program management support for the contract. * To include the ... Provides leadership, direction and management support to customer and contractors. Educational ...

The Program Manager shall provide program management support for the contract. * To include the ... Provides leadership, direction and management support to customer and contractors. Educational ...

The Program Manager will provide executive leadership, strategic direction, operational oversight ... Conduct executive briefings, governance reviews, technical status meetings, and customer engagement ...

The Program Manager will provide executive leadership, strategic direction, operational oversight ... Conduct executive briefings, governance reviews, technical status meetings, and customer engagement ...

SOSi is seeking a Program Manager to support our government customer in Tampa, FL. The Program Manager maintains interface with senior levels of customer organizations and consults with customers to ...

SOSi is seeking a Program Manager to support our government customer in Tampa, FL. The Program Manager maintains interface with senior levels of customer organizations and consults with customers to ...

SOSi is seeking a Program Manager to support our government customer in Tampa, FL. The Program Manager maintains interface with senior levels of customer organizations and consults with customers to ...

Program Manager

Fort Myers, FL ยท On-site

$20 - $24/hr

The Program Manager helps manage the day-to-day operation of the local sports franchise including ... Consistently demonstrate a positive attitude and superior customer service skills * Distribute ...

... and customers. Requirements * Coordinate Program Management activities associated with Remote Services, Simulation products and services, and other initiatives. * Lead engineering and technical ...

Showing results 21-40

Customer Program Manager information

See Florida salary details

$6

$40

$63

How much do customer program manager jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer program manager in Florida is $40.41, according to ZipRecruiter salary data. Most workers in this role earn between $26.92 and $51.92 per hour, depending on experience, location, and employer.

What is a customer program manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What are the key skills and qualifications needed to thrive as a customer program manager?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

How does a customer program manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities in Florida are hiring for Customer Program Manager jobs?

Cities in Florida with the most Customer Program Manager job openings:

Infographic showing various Customer Program Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $84,059 per year, or $40.4 per hour.

Program Manager

kgs

Cape Canaveral, FL โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago


Job description

Koniag Tech and Infrastructure LLC, a Koniag Government Services company, is seeking a Program Manager with a Secret security clearance to support KITS and our customer at Stennis Space Center, MS. This position is for a Future New Business Opportunity.ย  ย 

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

We are seeking an experienced, mission-focused Program Manager to lead and oversee data center operations in a secure, mission-critical government environment. This role is responsible for the end-to-end programmatic management of data center programs, including planning, execution, stakeholder coordination, budget oversight, risk management, and delivery of technical and operational objectives.

The ideal candidate brings proven experience managing complex IT infrastructure programs within DoD or Intelligence Community (IC) environments, with a deep understanding of data center operations, lifecycle management, and government program execution frameworks.

This role is central to ensuring that data center programs are delivered on time, within scope, and in full compliance with government requirements and security mandates. The Program Manager will serve as the primary interface between technical teams, government stakeholders, and senior leadership, driving program strategy, enforcing accountability, and ensuring mission success across the enterprise.

Key Responsibilities:

  • Lead full lifecycle program management for data center operations, including planning, scheduling, resource allocation, execution, and closeout
  • Serve as the primary point of contact for government customers, contracting officers, and senior leadership on all program matters
  • Provide strategic planning for long term initiatives such as energy efficiency improvements and life cycle management of critical infrastructure
  • Provide strategy to optimize and grow capabilities
  • Develop and maintain program documentation, including Program Management Plans (PMPs), Integrated Master Schedules (IMS), Risk Registers, and Status Reports
  • Oversee day-to-day data center operations, including compute, storage, networking, cooling, power, and physical security infrastructure
  • Manage program budgets, track expenditures, and provide financial forecasting and variance reporting
  • Identify, assess, and mitigate program risks and issues, escalating critical items to appropriate stakeholders in a timely manner
  • Coordinate across cross-functional teams, including engineering, cybersecurity, logistics, and facilities to ensure integrated program delivery
  • Ensure all data center operations and program activities comply with DoD regulations, contractual requirements, and applicable security policies
  • Drive continuous improvement initiatives to optimize data center performance, availability, and operational efficiency
  • Support staffing, onboarding, and personnel management activities in coordination with HR and functional leads
  • Facilitate program reviews, technical exchanges, and executive briefings with government and senior leadership stakeholders
  • Ensure compliance with applicable frameworks including NIST, RMF, DoD STIGs, and IC security directives

Required Experience:

  • Minimumย 5+ yearsย of experience in program or project management, with at leastย 3+ yearsย managing data center or IT infrastructure programs in a DoD or IC environment
  • Demonstrated experience managing programs of record with multi-million dollar budgets and cross-functional teams
  • Proven ability to manage government contracts and navigate federal acquisition and compliance requirements
  • Strong understanding of data center operations, including physical infrastructure, power/cooling systems, virtualization, and network architecture
  • Experience with risk management, earned value management (EVM), and schedule development using tools such as Microsoft Project or Primavera P6
  • Familiarity with cybersecurity frameworks, including NIST SP 800-53, RMF, and DoD STIG compliance requirements
  • Experience briefing senior government officials and executive leadership on program status, risks, and performance

Education:

  • Bachelor's degree in Information Technology, Computer Science, Engineering, Business Administration or a related field is required
  • Master's degree in a related field is preferred

Required Professional Certifications:

  • Project Management Professional (PMP) โ€“ PMI

Preferred Certifications / Training:

  • ITIL Foundation
  • CompTIA Security+
  • Agile/SAFe Program Consultant certification
  • Data Center Certified Associate (DCCA) or equivalent
  • Certified Data Centre Professional (CDCP)

Desired Attributes:

  • Strong understanding of mission-critical government data center environments and operational requirements
  • Demonstrated ability to lead geographically distributed, cross-functional teams in high-security environments
  • Exceptional written and verbal communication skills, with experience preparing executive-level briefings and program artifacts
  • Ability to balance strategic program planning with hands-on operational oversight and problem resolution
  • Strong interpersonal skills to effectively manage relationships with government customers, contractors, and internal stakeholders
  • High attention to detail with the ability to manage competing priorities in a fast-paced, mission-driven environment
  • Commitment to accountability, transparency, and delivering results within a structured program management framework

Clearance Requirements:

  • Secret clearance is requiredย with the ability to upgradeโ€” candidates will not be considered without an active Secret

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail atย accommodations@koniag-gs.comย or by calling 703-488-9377 to request accommodations.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visitย www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled.ย Shareholder Preference in accordance with Public Law 88-352