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Customer Program Manager Jobs in Florida (NOW HIRING)

Interface with customers and internal stakeholders to define program objectives, manage changes, and ensure delivered products meet performance, schedule, and cost commitments. * Oversee transition ...

The Program Manager maintains interface with senior levels of customer organizations and consults with customers to formulate and review plans and deliverables, ensuring conformity with program and ...

The Program Manager maintains interface with senior levels of customer organizations and consults with customers to formulate and review plans and deliverables, ensuring conformity with program and ...

We are seeking a highly motivated Program Manager with a minimum of 3-5 years of experience in ... Serve as the primary interface with government customers, fostering strong relationships and ...

The Program Manager will provide executive leadership, strategic direction, operational oversight ... Conduct executive briefings, governance reviews, technical status meetings, and customer engagement ...

Interface with customers and internal stakeholders to define program objectives, manage changes, and ensure delivered products meet performance, schedule, and cost commitments. * Oversee transition ...

As a world-class leader in providing seasoned program management, IAH leverages and integrates its capabilities to provide safe, innovative, and reliable solutions to meet customers' diverse and ...

The Program Manager shall provide program management support for the contract. * To include the ... Provides leadership, direction and management support to customer and contractors. Educational ...

The Program Representative will be responsible for issuing, coordinating, and managing purchase orders, as well as all steps of the process, ensuring parts get delivered to customers right first time ...

The Program Manager shall provide program management support for the contract. * To include the ... Provides leadership, direction and management support to customer and contractors. Educational ...

The Program Manager shall provide program management support for the contract. * To include the ... Provides leadership, direction and management support to customer and contractors. Educational ...

Identify possible improvements in the work process for customers; * Pursue a program of self ... Project Management Professional (PMP) Certification; * Program management experience in:

Program Manager

Pensacola, FL ยท On-site

$82K - $86K/yr

Identify possible improvements in the work process for customers; * Pursue a program of self ... Project Management Professional (PMP) Certification; * Program management experience in:

The Program Manager will provide executive leadership, strategic direction, operational oversight ... Conduct executive briefings, governance reviews, technical status meetings, and customer engagement ...

The Program Manager will provide executive leadership, strategic direction, operational oversight ... Conduct executive briefings, governance reviews, technical status meetings, and customer engagement ...

SOSi is seeking a Program Manager to support our government customer in Tampa, FL. The Program Manager maintains interface with senior levels of customer organizations and consults with customers to ...

SOSi is seeking a Program Manager to support our government customer in Tampa, FL. The Program Manager maintains interface with senior levels of customer organizations and consults with customers to ...

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Customer Program Manager information

See Florida salary details

$6

$40

$63

How much do customer program manager jobs pay per hour?

As of Jul 7, 2026, the average hourly pay for customer program manager in Florida is $40.41, according to ZipRecruiter salary data. Most workers in this role earn between $26.92 and $51.92 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Program Manager, and why are they important?

To thrive as a Customer Program Manager, you need strong project management abilities, customer relationship experience, and a background in business or engineering, often supported by a bachelor's degree. Familiarity with CRM platforms, project management tools like Jira or Asana, and methodologies such as Agile or PMP certification is typically required. Outstanding communication, problem-solving, and stakeholder management skills make someone stand out in this role. These competencies ensure effective program delivery, high customer satisfaction, and successful cross-functional collaboration.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management (CRM) tools and strategies.

What is the average salary for a programme manager?

The average salary for a program manager varies by industry and experience but typically ranges from $80,000 to $130,000 annually. Customer program managers with specialized skills and certifications may earn higher salaries, especially in larger organizations or tech sectors.

How does a Customer Program Manager typically collaborate with cross-functional teams to deliver client solutions?

Customer Program Managers often serve as the main point of contact between clients and internal teams such as product development, sales, and support. They coordinate project timelines, communicate client requirements, and ensure all stakeholders are aligned on objectives and deliverables. This role requires frequent meetings, clear documentation, and proactive problem-solving to address challenges and keep programs on track. Effective collaboration helps ensure customer satisfaction and the successful delivery of tailored solutions.

What does a customer program manager do?

A customer program manager oversees the planning, execution, and delivery of customer-focused programs to ensure client satisfaction and business objectives are met. They coordinate cross-functional teams, manage timelines and budgets, and communicate with clients to address needs and resolve issues. Strong project management skills and familiarity with customer relationship management (CRM) tools are essential for this role.

Is being a Customer Program Manager stressful?

Customer Program Managers often face stress due to managing multiple projects, meeting client expectations, and coordinating cross-functional teams. The role requires strong organizational skills, problem-solving abilities, and the ability to handle high-pressure situations, which can contribute to job stress levels.

What is a Customer Program Manager?

A Customer Program Manager is a professional responsible for overseeing and coordinating programs or projects that directly impact customers. They act as a liaison between the customer and internal teams, ensuring that customer requirements are understood and met throughout the project lifecycle. Their duties often include managing project timelines, budgets, and deliverables, as well as maintaining strong client relationships to ensure satisfaction. Customer Program Managers play a key role in driving customer success and loyalty by delivering solutions that align with customer needs.

What is the difference between Customer Program Manager vs Customer Success Manager?

AspectCustomer Program ManagerCustomer Success Manager
Primary FocusOverseeing customer programs, initiatives, and project deliveryEnsuring customer satisfaction and retention
ResponsibilitiesManaging multiple projects, coordinating resources, implementing programsBuilding relationships, onboarding, providing ongoing support
Required SkillsProject management, communication, strategic planningCustomer relationship management, communication, problem-solving
Work EnvironmentCross-functional teams, project-based settingsClient-facing, account management

The main difference is that Customer Program Managers focus on managing customer-related programs and projects, while Customer Success Managers prioritize maintaining customer satisfaction and long-term relationships. Both roles require strong communication skills but serve different aspects of customer engagement.

What cities in Florida are hiring for Customer Program Manager jobs? Cities in Florida with the most Customer Program Manager job openings:
Infographic showing various Customer Program Manager job openings in Florida as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $84,059 per year, or $40.4 per hour.
Program Manager

Program Manager

Sidus Space

Cape Canaveral, FL โ€ข On-site

Full-time

Retirement, PTO

Posted 18 days ago


Job description

Sidus Spaceยฎ (NASDAQ: SIDU) is an innovative space and defense technology company offering flexible, cost-effective solutions, including satellite manufacturing and technology integration, AI-driven space-based data solutions, mission planning and management operations, AI/ML products and services, and space and defense hardware manufacturing. With its mission of Space Access Reimaginedยฎ, Sidus Space is committed to rapid innovation, adaptable and cost-effective solutions, and the optimization of space system and data collection performance. With demonstrated space heritage, including manufacturing and operating its own satellite and sensor system, LizzieSatยฎ, Sidus Space serves government, defense, intelligence, and commercial companies around the globe.


Strategically headquartered on Floridaโ€™s Space Coast, Sidus Space operates a 35,000-square-foot space manufacturing, assembly, integration, and testing facility and provides easy access to nearby launch facilities. But itโ€™s our people who truly set us apart. We foster a culture of collaboration, continuous learning, and agility, empowering our team to innovate and evolve in a rapidly changing industry. Join us at Sidus Space to be part of something extraordinary and help shape the future of space access!


Job Summary

The Program Manager is responsible for managing the planning, tracking, and successful execution of satellites and/or products. The role encompasses both functional execution oversight and technical performance related to satellite launch opportunities, including proposal development, mission management, contract management, scheduling, and regulatory coordination, ensuring that all tasks are completed in a reliable and timely fashion. Additionally, the Program Manager may also oversee functional execution and technical performance related to the design and development of new products.


This position is expected to be 100% onsite in Cape Canaveral.


Essential Duties/Responsibilities

  • Program management for the development and delivery of advanced embedded compute products.
  • Drive cross-functional planning, execution, and risk management across engineering, supply chain, quality, manufacturing, and business stakeholders.
  • Develop and manage integrated program schedules, budgets, and resource plans; identify and mitigate technical and programmatic risks.
  • Coordinate design reviews, requirements development, verification and validation activities, and qualification test campaigns in alignment with space and mission assurance standards.
  • Interface with customers and internal stakeholders to define program objectives, manage changes, and ensure delivered products meet performance, schedule, and cost commitments.
  • Oversee transition to production, including manufacturability improvements, configuration management, and release of production baselines.
  • Track program performance metrics and provide clear status reporting to executive leadership and customers.
  • Ensure compliance with relevant aerospace standards, export controls, and internal processes throughout the product lifecycle.
  • Register and apply all lessons learned to improve program effectiveness and efficiency.
  • Treat all coworkers with respect and dignity ensuring a collaborative culture is continually developed and maintained.
  • Other duties as assigned**

Required Education and Experience

  • Bachelorโ€™s degree in engineering or other technical discipline.
  • Five (5) plus years of experience in program management, preferably in the aerospace industry.
  • Experience with aerospace projects / programs that include the design and development of space or aerospace hardware.
  • Demonstrated experience managing complex hardware or electronics products through full lifecycle development into production.
  • Strong familiarity with spaceโ€‘qualified electronics, embedded compute systems, PNT technologies, or radiationโ€‘tolerant hardware (preferred).
  • Proven ability to manage cross-disciplinary engineering teams and suppliers in a fast-paced, missionโ€‘driven environment.
  • Experience with structured program management methodologies, risk management processes, and configuration management practices.
  • Excellent spoken and written English.
  • Strong communication skills with the ability to represent the company in various countries.
  • Capability of working under pressure and to strict deadlines.
  • Self-direction, flexibility, and eagerness to learn.

Physical Requirements

  • Prolonged periods of sitting or standing in an office environment.

Travel Requirement

Able to travel <10% of the time

Shift/Schedule

This position is for the day shift generally working 8:00am โ€“ 5:00pm.


Total Rewards and Perks


At Sidus Space, we ask a lot of our team members, which is why we give so much in return. In addition to a competitive salary, a Best-in-Class benefit program with a generous employer paid portion as well as a matching 401(k) on Day ONE, we offer a lot of perks, including:


  • Jeans every day
  • Regular onsite food trucks
  • 5 free company t-shirts for Manufacturing Staff
  • Paid Time Off (vacation and sick days) and 11 paid holidays
  • Adjustable stand-up desks
  • Employee referral bonus program
  • Educational assistance and professional training opportunities
  • Company golf outings and other social events


Additional Eligibility Qualifications

  • All candidates selected will be subject to a background investigation and drug screen
  • To conform to U.S. Government International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.
  • Must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of their job, absent undue hardship.


SIDUS SPACE is an Equal Opportunity Employer fostering a respectful work culture that values all contributors. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.



Affirmative Action and Disability Accommodation

Applicants wishing to receive information on Sidus Spaceโ€™s Affirmative Action Plans, or applicants requiring a reasonable accommodation in order to participate in the application and/or interview process, please contact us at people@sidusspace.com