ZipRecruiter

Log In

1

Customer Portal Manager Jobs (NOW HIRING)

Versatech Automation

Invoicing Specialist

Harvey, LA · On-site

Customer Portal Management * Monitor invoice status within customer portals to confirm successful submission, validation, and workflow progress. * Address portal rejections, errors, or compliance ...

Jackson Mechanical

CSR - Dispatcher

Oklahoma City, OK · On-site

$22 - $25/hr

Learn and manage multiple customer-specific portal requirements * Provide coverage for other CSRs as needed Qualifications: * Strong communication and customer service skills * High attention to ...

Jackson Mechanical

CSR - Dispatcher

Oklahoma City, OK · On-site

$22 - $25/hr

Learn and manage multiple customer-specific portal requirements * Provide coverage for other CSRs as needed Qualifications: * Strong communication and customer service skills * High attention to ...

Shipfusion

Manager, Customer Success

York, PA

$100K - $110K/yr

Help strategize with customers on how to optimize the Shipfusion portal * Managing customer projects through our proprietary customer portal * Be able to succeed in a high pressure, entrepreneurial ...

Shipfusion

Manager, Customer Success

York, PA · On-site

Help strategize with customers on how to optimize the Shipfusion portal * Managing customer projects through our proprietary customer portal * Be able to succeed in a high pressure, entrepreneurial ...

Shipfusion

Manager, Customer Success

York, PA · On-site

$100K - $110K/yr

Help strategize with customers on how to optimize the Shipfusion portal * Managing customer projects through our proprietary customer portal * Be able to succeed in a high pressure, entrepreneurial ...

Accurate Personnel LLC

Warehouse Clerk

Minooka, IL

$22/hr

This individual will be responsible for handling professional email correspondence and customer portal management with speed and accuracy, navigating Warehouse Management Systems, and tackling order ...

Shipfusion

Manager, Customer Success

Harrisburg, PA

$100K - $110K/yr

Help strategize with customers on how to optimize the Shipfusion portal * Managing customer projects through our proprietary customer portal * Be able to succeed in a high pressure, entrepreneurial ...

Shipfusion

Manager, Customer Success

York, PA · On-site

$100K - $110K/yr

Help strategize with customers on how to optimize the Shipfusion portal * Managing customer projects through our proprietary customer portal * Be able to succeed in a high pressure, entrepreneurial ...

LEONI

Customer Quality Resident

Detroit, MI · On-site

Maintains internal & external Customer Portal Management * Supports deployment of LEONI quality strategy based on customer requirements * Participates in Quality meetings with the customer * Supports ...

LEONI

Customer Quality Resident

Troy, MI · On-site

Maintains internal & external Customer Portal Management * Supports deployment of LEONI quality strategy based on customer requirements * Participates in Quality meetings with the customer * Supports ...

LEONI

Customer Quality Resident

Troy, MI · On-site

Maintains internal & external Customer Portal Management * Supports deployment of LEONI quality strategy based on customer requirements * Participates in Quality meetings with the customer * Supports ...

LEONI

Customer Quality Resident

Troy, MI · On-site

Maintains internal & external Customer Portal Management * Supports deployment of LEONI quality strategy based on customer requirements * Participates in Quality meetings with the customer * Supports ...

previous pagenext page

Showing results 21-40

All JobsTechnology JobsSoftware JobsCustomer Portal Manager Jobs

Customer Portal Manager information

See salary details

$33K

$66.1K

$107K

How much do customer portal manager jobs pay per year?

As of Sep 15, 2026, the average yearly pay for customer portal manager in the United States is $66,102.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $78,000.00 per year, depending on experience, location, and employer.

What is a customer portal manager?

A Customer Portal Manager is responsible for overseeing the design, implementation, and ongoing management of online platforms that allow customers to access services, account information, and support. They work closely with IT, customer service, and marketing teams to ensure the portal is user-friendly, secure, and meets customer needs. Their role often includes analyzing user feedback, managing content updates, and troubleshooting issues to improve the overall customer experience.

What are some common challenges a customer portal manager might face when implementing new features, and how can they be addressed?

Customer Portal Managers often encounter challenges such as balancing user requests with technical feasibility, ensuring seamless integration with existing systems, and maintaining a user-friendly experience. To address these, it's important to prioritize feature development based on user feedback and business needs, work closely with IT and development teams to assess technical constraints, and conduct regular usability testing. Proactive communication with stakeholders and iterative improvements can help ensure the portal evolves effectively while meeting user expectations.

What are the key skills and qualifications needed to thrive as a customer portal manager, and why are they important?

To thrive as a Customer Portal Manager, you need a background in customer success, digital product management, and user experience design, often supported by a degree in business, IT, or a related field. Familiarity with content management systems (CMS), customer relationship management (CRM) tools, analytics platforms, and project management software is important, and certifications like PMP or Agile can be advantageous. Excellent communication, problem-solving abilities, and a customer-centric mindset help build trust and drive portal adoption. These skills are essential for delivering seamless digital experiences, optimizing customer engagement, and ensuring the portal meets evolving user needs.

What are popular job titles related to Customer Portal Manager jobs?

For Customer Portal Manager jobs, the most frequently searched job titles are:

Infographic showing various Customer Portal Manager job openings in the United States as of September 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $66,102 per year, or $31.8 per hour.

Invoicing Specialist

Harvey, LA • On-site

Versatech Automation
See more jobs at Versatech Automationexternal

Full-time

Re-posted 27 days ago

Job description

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
Job Summary
We are seeking a detail-oriented Invoicing Analyst / Invoicing Specialist to support invoicing and accounts receivable functions within the Oil & Gas industry. This role is responsible for accurately preparing and entering invoice data into customer invoicing portals, distributing invoices through multiple submission methods, and actively following up on unpaid invoices to ensure they were properly submitted, approved, and paid by customers.
This position can be based in our Houston, TX, Midland, TX or New Orleans LA office.
Key Responsibilities
Invoice Preparation & Submission
  • Prepare, review, and enter customer invoices in compliance with customer requirements, contracts, and pricing agreements.
  • Submit invoices through customer invoicing portals such as OpenTicket, OpenInvoice, Ariba, GEP, and other customer-specific systems.
  • Ensure invoice data is complete and accurate, including service dates, pricing, purchase order numbers, cost centers, and required backup documentation.
  • Distribute invoices via email, EDI, or alternative customer-required submission methods when applicable.

Customer Portal Management
  • Monitor invoice status within customer portals to confirm successful submission, validation, and workflow progress.
  • Address portal rejections, errors, or compliance issues by correcting data and resubmitting invoices in a timely manner.
  • Maintain familiarity with changing customer portal requirements and invoicing guidelines.

Invoice Follow-Up & Collections Support
  • Track unpaid and aging invoices to ensure timely customer review and approval.
  • Proactively follow up with customers through portal messaging, email, and phone calls to confirm invoice receipt and approval status.
  • Partner with internal teams (operations, sales, pricing, and accounting) to resolve disputes, missing documentation, or approval delays.

Communication & Customer Support
  • Serve as a primary point of contact for customer inquiries related to invoicing, portal submissions, and payment status.
  • Maintain professional and consistent communication with customer AP departments to facilitate approvals and payment timelines.

Reporting & Recordkeeping
  • Maintain accurate records of invoice submissions, follow-ups, approvals, and customer correspondence.
  • Assist with accounts receivable reporting, aging analysis, and month-end close activities.
  • Support audits by providing invoice documentation and submission evidence as required.

This position is currently accepting applications.

Apply