Customer Partnership Manager Jobs (NOW HIRING)

What We Do 

C.A. Fortune is a national consumer-centric integrated commerce agency built to help brands win at retail. We deliver sales strategy, in-store execution, full-service marketing, and digital commerce through a single, fully integrated partner. Our capabilities span the full shelf: from getting brands on it, to getting them off it.  

We're passionate, energetic, and deeply motivated by one thing: helping brands win over customers and consumers. We bring together sales experts, marketers, e-commerce specialists, data analysts, and creatives. Different backgrounds, one mission.  

Who We Are 

C.A. Fortune is built on the belief that great people build great brands. We're a national consumer-centric integrated commerce agency. We show up every day to help brands of all sizes grow, compete, and lead. From emerging challengers to established market leaders, we bring the sales horsepower, marketing firepower, and integrated thinking to move the needle at retail.  

The best brands are built by the best people. Come build with us. 

Overview of the Role  

• The Client Partnership Manager- Costco position is an important part of the team, that leads the processes put in place to help oversee the health of key Costco accounts on behalf of our clients. In addition to driving the health of existing accounts, the person in this role also provides the Sales team with the necessary tools and insights to help our clients businesses grow. The role will have a high level of interaction with our clients and co-workers, responsible for advising on strategy and solving various problems that come across the desk.    
• Fully remote
• Salary Range: $65,000 - $75,000
• Travel Requirements:  Less than 10% for team or client meetings
• At C.A. we're not looking for perfection, just people that want to commit to a us and grow their careers long-term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families. If you're looking for a sign to apply, here it is! 

What You'll do at C.A. Fortune  

• Onboarding new clients and putting together pricing proposals for Sales to present to Costco buying  
• Daily PO tracking and updating GenWeb portal.  
• Reacting and resolving issues as they come up on daily basis with regards to logistics delays or order shortages and communicating to Costco in a timely manner  
• Maintain consistent communication and timely follow-up with Costco and clients and be available and responsive to their real time needs  
• Demonstrate problem solving abilities and come up with creative solutions for client and teammate issues that arise  
• Develop and maintain relationships with Costco ICS, assistant buyers and buyers  
• Providing all item/system maintenance, new item submissions and promotional support, etc.  
• Assist teammates with promotions and/or paperwork on an ad hoc basis 

What You Should Bring to the Table 

• 4+ years of post-secondary education (preferred completion of bachelor's degree)  
• 3+ years of CPG industry experience 
• Must have previous Costco buying or selling experience in food & beverage 
• Excellent written and oral communication skills 
• Microsoft Outlook, PowerPoint, Excel, and SharePoint proficiency   
• Data analytics experience   
• Ability to work independently and meet goals that have been established  
• Ability to be flexible in daily routine and tackle new tasks and/or projects as they arise     

You Will Stand Out if you Have 

• Extensive Costco buying or selling experience in food & beverage 
• Experience working with a food broker that sells to Costco 
• Trade spend planning and management experience

Perks  

• PTO and sick days
• 11 paid company holidays per year 
• 1 floating holiday 
• 2 paid volunteer days per year  
• Bonus eligible 
• 3 months fully paid parental leave (regardless of gender)  
• Medical, dental, and vision  
• Paid company life insurance  
• 401k with company match  
• Summer hours (half day Fridays from Memorial Day thru Labor Day)   

Come As You Are  

C.A. Fortune is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.