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Customer Optix Jobs (NOW HIRING)

Top Hat Engineering Corp

Sr. Controls Engineer 1

Tampa, FL · Remote

$99K - $131K/yr

We separate ourselves by working collaboratively with our customers to identify and implement ... Optix Studio platforms. The Controls Engineer will also design, and document detailed electrical ...

LEDdynamics

Technical Sales Manager

Randolph, VT · On-site

... customer sites About 3LED Group & LEDdynamics LEDdynamics is part of 3LED Group, a growing U.S.-based lighting and photonics platform that includes LEDdynamics, Fusion Optix, LEDSupply, Prolume ...

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Customer Optix information

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$9

$18

$27

How much do customer optix jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for customer optix in the United States is $18.17, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.95 per hour, depending on experience, location, and employer.

What are some common challenges faced by Customer Optix professionals, and how can they be addressed?

Customer Optix professionals often encounter challenges such as managing large volumes of customer data, accurately interpreting customer behavior patterns, and ensuring data privacy compliance. To address these, it's important to use robust data analytics tools, maintain clear communication with cross-functional teams, and stay updated on regulatory requirements. Collaborating closely with IT and customer service departments can help streamline data collection and analysis, ultimately improving customer insights and business outcomes.

What are the key skills and qualifications needed to thrive as a Customer Optix specialist?

To excel as a Customer Optix specialist, you need strong analytical skills, customer service expertise, and experience in customer experience management, often supported by a background in business or data analysis. Familiarity with CRM platforms, data visualization tools, and customer feedback systems is typically required. Excellent communication, problem-solving abilities, and attention to detail are critical soft skills for interpreting data and building customer relationships. These competencies are essential for enhancing customer satisfaction and driving data-informed improvements within an organization.

What is the difference between Customer Optix vs Customer Service Representative?

AspectCustomer OptixCustomer Service Representative
Required CredentialsTypically a degree in business, marketing, or related field; certifications in customer experience or CRM toolsHigh school diploma or equivalent; on-the-job training often provided
Work EnvironmentOffice settings, call centers, or remote; focus on customer experience managementCall centers, retail, or office environments; direct customer interaction
Employer & Industry UsageUsed by companies focusing on customer experience optimization across industriesCommonly employed in retail, telecom, and service industries for direct customer support

Customer Optix roles focus on managing and improving customer experience through data analysis and CRM tools, often requiring specialized certifications. Customer Service Representatives handle direct customer interactions, providing support and resolving issues. While both roles aim to enhance customer satisfaction, Customer Optix professionals typically work behind the scenes to optimize processes, whereas Customer Service Representatives engage directly with customers.

What is a Customer Optix?

Customer Optix is typically a term used to describe a team, tool, or service focused on understanding and improving the customer experience through data analysis and feedback. Professionals in Customer Optix roles gather insights from customer interactions, surveys, and analytics to help businesses identify trends, pain points, and opportunities for service improvement. Their work helps organizations make data-driven decisions to enhance customer satisfaction and loyalty. The specific responsibilities can vary, but the main goal is to provide actionable insights that improve customer outcomes.
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What job categories do people searching Customer Optix jobs look for? The top searched job categories for Customer Optix jobs are:
Customer Optix jobs near you
Infographic showing various Customer Optix job openings in the United States as of August 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Contract. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $37,792 per year, or $18.2 per hour.

Scientific Software Developer (DC, NoVA)

Stellar Science

Vienna, VA • On-site

Full-time

Re-posted 29 days ago

Job description

We hire smart Scientists and Software Engineers who love to create and maintain high quality, extensible code using modern C++ practices.
Support software development in the following domains: computer vision and image processing, image simulation, laser or high-power microwave source generation and effects modeling, atmospheric modeling, computational electromagnetics (CEM), space domain awareness (SDA), high performance computing (HPC), computer aided design (CAD) tools, artificial intelligence (AI) and machine learning (ML) techniques, among others.
Minimum Requirements:
  • B.S. in math, science, computational engineering, an engineering field, or computer science
  • Substantial software development experience
  • Object-oriented development and C++ programming experience
  • Adept at learning new paradigms and programming development processes
  • Enthusiasm for developing modern, high-quality C++23 code
  • U.S. citizen, willing to undergo background investigation, and perform some work at government and/or customer sites

Desired:
  • Advanced degree (M.S. or Ph.D.) in science, an engineering field, math, or computer science
  • Active security clearance

Experience in any of the following is a plus:
  • Additional languages: Python, Java, TypeScript
  • C++ Boost, Eigen libraries
  • Cross-platform software development on Linux and Windows
  • 3D graphics using OpenGL, Open Scene Graph, Vulkan, and/or WebGL
  • User interface development with Qt, Material UI, Java Swing
  • Supercomputing: OpenMP, threads, MPI, GPUs/CUDA/Optix
  • Image processing, imagery analysis, or computer vision, computer aided design (CAD)
  • Aerospace vehicles, orbital mechanics, electromagnetics, space domain awareness
  • Spacecraft subsystem modeling
  • Modeling and simulation, including directed energy
  • Machine learning and data analysis using Python (pandas, NumPy, SciPy, scikit-learn), C++, and frameworks such as PyTorch and TensorFlow
  • Reinforcement learning, large language model development, computer vision, data mining, and core ML techniques (classification, regression, clustering)
  • Experience with Advanced Framework for Simulation Integration & Modeling (AFSIM)
  • Experience with client- and server- side web applications
  • Experience or interest in building collaborative web tools

A representative sample of your code may be requested early in the evaluation process, e.g. something you've written for work, for a class, or for fun. It should be long enough to help evaluate your programming and software engineering skills.
 

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