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Customer Operations Manager Jobs in Fishers, IN (NOW HIRING)

Swift Transportation

Operations Manager

Plainfield, IN · On-site

$67K - $79K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

What you need to bring * 2+ years of customer service, planning or driver management experience ... Lead on-site operations at the customer facility; perform Planning, Driver Management and/or ...

Swift Transportation

Operations Manager

Plainfield, IN · On-site

$67K - $79K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

What you need to bring * 2+ years of customer service, planning or driver management experience ... Lead on-site operations at the customer facility; perform Planning, Driver Management and/or ...

Cressy

Operations Manager

Indianapolis, IN · On-site

$75K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking an Operations Manager who thrives in a hands-on environment, builds systems from ... We follow all CDC safety guidelines to protect our employees and customers from COVID-19. Why This ...

Swift Transportation

Operations Manager

Plainfield, IN

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

What you need to bring * 2+ years of customer service, planning or driver management experience ... Lead on-site operations at the customer facility; perform Planning, Driver Management and/or ...

AVI Foodsystems

Operations Manager

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Operations Manager, Full-time. Founded in 1960, AVI Foodsystems has evolved into one of the most ... Maintain positive customer relations by visiting accounts * Recognize needs for equipment upgrades ...

Swift Transportation

Operations Manager

Plainfield, IN

$67K - $79K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

What you need to bring * 2+ years of customer service, planning or driver management experience ... Lead on-site operations at the customer facility; perform Planning, Driver Management and/or ...

AVI Foodsystems

Operations Manager

Plainfield, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Operations Manager, Full-time. Founded in 1960, AVI Foodsystems has evolved into one of the most ... Maintain positive customer relations by visiting accounts * Recognize needs for equipment upgrades ...

SCP Distributors LLC

Operations Manager

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... our customers with pride and professionalism. Our network includes SCP Distributors, SCP ... The Operations Manager directs and coordinates activities involved with procuring products for ...

AVI Foodsystems, Inc

Operations Manager

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Operations Manager, Full-time. Founded in 1960, AVI Foodsystems has evolved into one of the most ... Maintain positive customer relations by visiting accounts * Recognize needs for equipment upgrades ...

Pool Corporation

Operations Manager

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... our customers with pride and professionalism. Our network includes SCP Distributors, SCP ... The Operations Manager directs and coordinates activities involved with procuring products for ...

POOLCORP

Operations Manager

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... our customers with pride and professionalism. Our network includes SCP Distributors, SCP ... The Operations Manager directs and coordinates activities involved with procuring products for ...

Poolcorp

Operations Manager

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... our customers with pride and professionalism. Our network includes SCP Distributors, SCP ... The Operations Manager directs and coordinates activities involved with procuring products for ...

AVI Foodsystems, Inc

Operations Manager

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Operations Manager, Full-time. Founded in 1960, AVI Foodsystems has evolved into one of the most ... Maintain positive customer relations by visiting accounts * Recognize needs for equipment upgrades ...

TRITON STONE

Operations Manager

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Operations Manager Company Overview: Triton Stone Group is a leading U.S. distributor and importer ... unparalleled customer service. * Ensure the warehouse is safe, efficient, and a world-class ...

Woodhouse Spas

Operations Manager

Carmel, IN · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The Opportunity We are seeking a detail-driven, guest-focused Operations Manager to oversee the ... multi-tasking customer service environment • Flexible availability including evenings and ...

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Showing results 41-60

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Fishers, IN

Customer Operations Manager information

See Fishers, IN salary details

$41.7K

$115.8K

$126.8K

How much do customer operations manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer operations manager in Fishers, IN is $115,763.00, according to ZipRecruiter salary data. Most workers in this role earn between $125,400.00 and $125,400.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

What are popular job titles related to Customer Operations Manager jobs in Fishers, IN?

For Customer Operations Manager jobs in Fishers, IN, the most frequently searched job titles are:

What job categories do people searching Customer Operations Manager jobs in Fishers, IN look for?

The top searched job categories for Customer Operations Manager jobs in Fishers, IN are:

What cities near Fishers, IN are hiring for Customer Operations Manager jobs?

Cities near Fishers, IN with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Fishers, IN as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, and 3% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $115,763 per year, or $55.7 per hour.

Operations Manager

Swift Transportation

Plainfield, IN • On-site

$67K - $79K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 8 days ago

Swift Transportation rating

7.2

Company rating: 7.2 out of 10

Based on 95 frontline employees who took The Breakroom Quiz

186th of 362 rated logistics

Job description

Description
Position at Swift Transportation
Pay Range: $67,250.00 - $79,500.00 Annual
***Transportation Experience preferred***
Qualifications: What you need to bring
  • 2+ years of customer service, planning or driver management experience required,
  • Must be able to work under stress while remaining professional at all times.
  • Must be proactive and work efficiently independently with no supervision.
  • Must possess good communication skills.
  • Bachelors degree or equivalent combination of education and/or experience required.

What we offer:
Our Benefits Package includes 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.
Volunteer opportunities to support our local communities- We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.
Training, Development & Growth Opportunities - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive.
Diversity, Equity and Inclusion - A diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters.
Who We Are:
Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.
Job Responsibilities: What you will do
To coordinate and implement systems to maximize the utilization of the company's assets while working in an assigned customer's environment.
  • Lead on-site operations at the customer facility; perform Planning, Driver Management and/or Customer Service functions.
  • Serve as an on-site daily extension of Sales to expand business revenue by exploring all dedicated, rail, and logistics opportunities with Customers.
  • Communicate effectively and professionally with assigned customer personnel on all levels while developing positive and solid relationships to enhance growth.
  • Maintain an understanding of and demonstrate customer service processes; communicate daily with responsible KNX planning centers to ensure customer commitments are being met.
  • Assist in collecting and maintaining current customer information in the system.
  • Work with all KNX internal departments to resolve customer or company issues when necessary.
  • Learn customer's in-house processes and systems to better facilitate on-site operations and increase efficiency; educate customer on KNX and transportation operations.
  • Generate appropriate reports regarding service, including but not limited to OS&D, accessorial, etc, and assist in evaluating cost factors associated with business.
  • Proactively work to assist others in achieving the organization's objectives.

Copy and paste URL into browser to view full description: https://knxtrans.jdxpert.com/ShowJob.aspx?EntityID=2&id=2321
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories

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