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Customer Operations Coordinator Jobs in Spring, TX

R10096038 Operations Coordinator (Open) Location: Houston, TX - PMT (RDA) - Welding equipment ... Provide Exceptional Customer Service * Answer High Volume phone calls and emails. * Performing the ...

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We are seeking a unique Operations Coordinator to join our Operations team. Under general ... customer service. * Train staff on all laws, codes, ordinances, policies, procedures, risk ...

Operations Coordinator Wallenius Wilhelmsen is currently seeking a qualified candidate to fill the ... Respond to customer service inquiries on account activities * Communicate status to key ...

Position Summary The Customer Operations Specialist (COpS) is responsible for providing exceptional customer service while supporting order processing, warehouse coordination, returns management ...

Responsible for organizing and synchronizing all job related activities between the field staff, dispatch, operations, laboratory and customers. Primary Duties and Responsibilities • Responsible ...

Responsible for organizing and synchronizing all job related activities between the field staff, dispatch, operations, laboratory and customers. Primary Duties and Responsibilities • Responsible ...

... adaptable Service Operations Coordinator to support the execution of service and project ... Coordinate project scheduling and communicate timelines between customers, Integrated Solutions ...

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Customer Operations Coordinator information

See Spring, TX salary details

$12

$22

$33

How much do customer operations coordinator jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for customer operations coordinator in Spring, TX is $22.04, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $24.81 per hour, depending on experience, location, and employer.

How much do operations coordinators make in the US?

Operations coordinators in the US typically earn an average salary of around $45,000 to $60,000 per year, depending on experience, location, and industry. Entry-level roles may start lower, while experienced coordinators or those in high-demand sectors can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

Is a coordinator a higher position than a manager?

In most organizational structures, a coordinator role is considered lower than a manager role. Coordinators typically handle specific tasks or projects under a manager’s supervision, while managers oversee teams, make strategic decisions, and have broader responsibilities. The hierarchy can vary by company, but generally, management positions are higher than coordination roles.

What does a Customer Operations Coordinator do?

A Customer Operations Coordinator is responsible for managing and improving the processes that ensure excellent customer service within a company. They act as a liaison between customers and internal teams, handling inquiries, resolving issues, and coordinating with various departments to meet customer needs. Their duties often include tracking orders, managing customer accounts, and supporting the implementation of operational policies. The role requires strong communication, organizational, and problem-solving skills to ensure customer satisfaction and efficient operations.

What does an Operations Coordinator do?

An Operations Coordinator manages daily business activities to ensure smooth operations within a company. They handle tasks such as coordinating between departments, managing schedules, and supporting process improvements, often using tools like spreadsheets and project management software. Strong organizational and communication skills are essential for this role.

How does a Customer Operations Coordinator typically collaborate with other departments to resolve customer issues?

Customer Operations Coordinators frequently work cross-functionally, serving as a bridge between customers and internal teams such as sales, logistics, and technical support. When a customer issue arises, they coordinate with these departments to gather necessary information, track progress, and ensure timely resolution. This collaborative approach helps streamline communication, prevent misunderstandings, and deliver a seamless customer experience. Strong interpersonal and organizational skills are essential, as coordinators often manage multiple cases at once while keeping all stakeholders informed.

What are the key skills and qualifications needed to thrive as a Customer Operations Coordinator, and why are they important?

To thrive as a Customer Operations Coordinator, you need strong organizational skills, attention to detail, and a background in business administration or customer service. Familiarity with CRM software, order management systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help individuals excel in this role. These skills ensure efficient operations, high customer satisfaction, and seamless coordination between internal teams and clients.

What is the difference between Customer Operations Coordinator vs Customer Service Representative?

AspectCustomer Operations CoordinatorCustomer Service Representative
Primary FocusOversees customer account processes, manages operational workflows, and ensures service delivery efficiency.Handles direct customer inquiries, provides support, and resolves issues.
Required SkillsProcess management, coordination, communication, basic technical knowledge.Communication, problem-solving, product knowledge, interpersonal skills.
Work EnvironmentOffice setting, cross-department collaboration, often involved in backend operations.Call centers, retail, online support channels, direct customer interaction.
Common CertificationsCustomer service certifications, project management basics, CRM proficiency.Customer service certifications, communication skills training.

The Customer Operations Coordinator focuses on managing customer account processes and operational workflows, often working behind the scenes to ensure service efficiency. In contrast, the Customer Service Representative directly interacts with customers to address inquiries and resolve issues. Both roles require strong communication skills, but their daily tasks and work environments differ significantly.

What is the highest paying job as a coordinator?

The highest paying roles for coordinators often include senior or specialized positions such as Program Manager, Operations Manager, or Project Director, which typically require additional experience and certifications. These roles can offer higher salaries due to increased responsibilities and leadership requirements within organizations.
What job categories do people searching Customer Operations Coordinator jobs in Spring, TX look for? The top searched job categories for Customer Operations Coordinator jobs in Spring, TX are:
What cities near Spring, TX are hiring for Customer Operations Coordinator jobs? Cities near Spring, TX with the most Customer Operations Coordinator job openings:

Customer Operations Coordinator

SEG MANUFACTURING INC

Houston, TX • On-site

$38K - $40K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago


Job description

About SEG Solar:

Founded in 2021 and based in Houston, Texas (Cypress area), SEG Solar is a leading solar module manufacturer committed to delivering high-quality products and advancing clean energy solutions. Our vertically integrated supply chain supports utility‑scale, commercial, and residential solar projects, with a strong emphasis on operational excellence, safety, and compliance.

About the Role:

The Customer Operations Coordinator plays a key role in supporting the Sales and Operations teams by ensuring accurate order processing, efficient communication, and smooth coordination between sales representatives, customers, and internal departments. This position is essential in maintaining order accuracy, supporting timely product delivery, and enhancing overall customer satisfaction within a manufacturing environment. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced setting. This role contributes directly to the efficiency of the sales process and the success of day-to-day operations.

Minimum Qualifications:

  • Bachelor's degree in Business or a related field preferred.
  • Proven experience in sales administration or a similar administrative role, preferably in a sales or operations environment.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
  • Strong organizational skills with attention to detail and the ability to manage multiple tasks simultaneously.
  • Ability to work effectively under pressure in a fast-paced environment.

Preferred Qualifications:

  • Fluent in Mandarin
  • Experience in the manufacturing or distribution industry
  • Familiarity with ERP systems such as NetSuite
  • Experience supporting outside sales teams
  • Ability to work a flexible schedule when needed
  • Strong collaboration skills across cross-functional teams
  • Additional training or certification in sales, administration, or customer service.

Responsibilities:

  • Process and manage sales orders accurately and efficiently using company systems
  • Maintain and update customer records, pricing, and order information
  • Serve as the primary point of contact for order-related inquires
  • Coordinate with sales representatives, customers, and internal departments to ensure timely communication and resolution of issues.
  • Monitor order status and ensure on-time delivery of products.
  • Track inventory levels and coordinate with production and logistics teams to ensure product availability.
  • Prepare sales reports, order summaries, and other administrative documents as required.
  • Support outside sales representatives with scheduling, order updates, and customer follow-ups.
  • Ensure all sales documentation is accurate, complete, and properly maintained.

Skills:

This role requires strong organizational and administrative skills to manage multiple sales orders and maintain accurate records. Proficiency in Microsoft Office tools, especially Excel, is essential for reporting and data management. Strong communication skills are required to coordinate effectively between sales teams, customers, and internal departments. The ability to prioritize tasks and adapt in a fast-paced environment is critical to ensuring timely order processing and customer satisfaction. Familiarity with ERP systems such as NetSuite ERP is a strong advantage, as it supports efficient order and inventory manage.

What We Offer:

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • 401(k) plan
  • Opportunities for career growth