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Customer Operations Coordinator Jobs in Washington

Inalab

Operations Coordinator

Tysons Corner, VA · Hybrid

Operations Coordinator Location: Tysons Corner, VA (Hybrid) Clearance Required: Clearable if ... Coordinate corporate events, conferences, trade shows, recruiting activities, customer meetings ...

Penske

Operations Coordinator

Jessup, MD · On-site

$19.52 - $24.38/hr

The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support the branch financial manager by providing guidance ...

Penske

Operations Coordinator

Jessup, MD · On-site

$19.52 - $24.38/hr

The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support the branch financial manager by providing guidance ...

Penske

Operations Coordinator

Jessup, MD · On-site

$19.52 - $24.38/hr

The Operations Coordinator will provide superior customer service and communication to internal and external customers. This position will support the branch financial manager by providing guidance ...

Crisis24

Global Operations Coordinator

Annapolis, MD · On-site

As a Global Operations Coordinator (GOC), you are part of the Global Operations Coordinator first ... Inbound and outbound call handling and triage, email handling, case management, customer, client ...

IDEMIA

Customer Operations Specialist

Chantilly, VA · On-site

Customer Request Coordination & Service Execution * Act as the primary liaison between the CRE and the Service Center to ensure timely and accurate execution of customer requests. * Service Center ...

IDEMIA

Customer Operations Specialist

Chantilly, VA · On-site

Customer Request Coordination & Service Execution * Act as the primary liaison between the CRE and the Service Center to ensure timely and accurate execution of customer requests. * Service Center ...

Skip

Operations Coordinator

Fairfax, VA

As operations coordinator for the Skip DC team, you are in charge of all ingress and deployment of ... Hustle to make sure scooters are always at the right place at the right time so that our customers ...

Milbank LLP

Operations Coordinator

Washington, DC

Overview The Administration and Operations Assistant will work collaboratively with the Director of ... Must be customer-service oriented. * Must have excellent interpersonal skills and be a strong team ...

Skip

Operations Coordinator

Fairfax, VA · On-site

As operations coordinator for the Skip DC team, you are in charge of all ingress and deployment of ... Hustle to make sure scooters are always at the right place at the right time so that our customers ...

Skip

Operations Coordinator

Fairfax, VA · On-site

As operations coordinator for the Skip DC team, you are in charge of all ingress and deployment of ... Hustle to make sure scooters are always at the right place at the right time so that our customers ...

Bechtel

Startup & Operations Coordinator

Reston, VA · On-site

$140K - $203K/yr

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all ... Job Summary: The Startup and Operations Coordinator will provide planning coordination and ...

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All JobsCustomer Operations JobsCustomer Operations Coordinator JobsCustomer Operations Coordinator Jobs in Washington

Customer Operations Coordinator information

See Washington salary details

$15

$28

$43

How much do customer operations coordinator jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer operations coordinator in Washington is $28.05, according to ZipRecruiter salary data. Most workers in this role earn between $22.31 and $31.59 per hour, depending on experience, location, and employer.

What does a customer operations coordinator do?

A Customer Operations Coordinator is responsible for managing and improving the processes that ensure excellent customer service within a company. They act as a liaison between customers and internal teams, handling inquiries, resolving issues, and coordinating with various departments to meet customer needs. Their duties often include tracking orders, managing customer accounts, and supporting the implementation of operational policies. The role requires strong communication, organizational, and problem-solving skills to ensure customer satisfaction and efficient operations.

How does a customer operations coordinator typically collaborate with other departments to resolve customer issues?

Customer Operations Coordinators frequently work cross-functionally, serving as a bridge between customers and internal teams such as sales, logistics, and technical support. When a customer issue arises, they coordinate with these departments to gather necessary information, track progress, and ensure timely resolution. This collaborative approach helps streamline communication, prevent misunderstandings, and deliver a seamless customer experience. Strong interpersonal and organizational skills are essential, as coordinators often manage multiple cases at once while keeping all stakeholders informed.

What are the key skills and qualifications needed to thrive as a customer operations coordinator, and why are they important?

To thrive as a Customer Operations Coordinator, you need strong organizational skills, attention to detail, and a background in business administration or customer service. Familiarity with CRM software, order management systems, and proficiency in Microsoft Office are typically required. Excellent communication, problem-solving abilities, and a customer-focused mindset help individuals excel in this role. These skills ensure efficient operations, high customer satisfaction, and seamless coordination between internal teams and clients.

How much do customer operations coordinators make in the US?

Customer Operations Coordinators in the US typically earn a median annual salary of around $45,000 to $60,000, depending on experience, location, and industry. Entry-level roles may start lower, while experienced coordinators or those in high-demand areas can earn higher wages, often with opportunities for bonuses and benefits.

What is the difference between Customer Operations Coordinator vs Customer Service Representative?

AspectCustomer Operations CoordinatorCustomer Service Representative
Primary FocusOversees customer account processes, manages operational workflows, and ensures service delivery efficiency.Handles direct customer inquiries, provides support, and resolves issues.
Required SkillsProcess management, coordination, communication, basic technical knowledge.Communication, problem-solving, product knowledge, interpersonal skills.
Work EnvironmentOffice setting, cross-department collaboration, often involved in backend operations.Call centers, retail, online support channels, direct customer interaction.
Common CertificationsCustomer service certifications, project management basics, CRM proficiency.Customer service certifications, communication skills training.

The Customer Operations Coordinator focuses on managing customer account processes and operational workflows, often working behind the scenes to ensure service efficiency. In contrast, the Customer Service Representative directly interacts with customers to address inquiries and resolve issues. Both roles require strong communication skills, but their daily tasks and work environments differ significantly.

What are the most commonly searched types of Customer Operations jobs in Washington? The most popular types of Customer Operations jobs in Washington are:
What are popular job titles related to Customer Operations Coordinator jobs in Washington? For Customer Operations Coordinator jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Customer Operations Coordinator jobs in Washington look for? The top searched job categories for Customer Operations Coordinator jobs in Washington are:
What cities in Washington are hiring for Customer Operations Coordinator jobs? Cities in Washington with the most Customer Operations Coordinator job openings:
Customer Operations Coordinator jobs near you
Infographic showing various Customer Operations Coordinator job openings in Washington as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $58,342 per year, or $28 per hour.

Operations Coordinator

Inalab

Tysons Corner, VA • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

Title:   Operations Coordinator

Location:  Tysons Corner, VA (Hybrid)

Clearance Required:  Clearable if required

About the Opportunity:

Government contractor in Tysons Corner, VA is seeking a full-time Executive Assistant and Operations Coordinator to support office operations, executive leadership, and company communications. The position also provides executive support to the CEO, including schedule coordination, communication support, meeting preparation, and follow-up on organizational initiatives. This is an excellent opportunity for a recent college graduate interested in business operations, government contracting, administration, marketing, and executive support.

Essential Responsibilities:

Examples of duties may include but are not limited to the following:

  • Coordinate day-to-day office operations and administrative functions, including purchasing, vendor management, document management, finance support, and maintaining efficient business processes.
  • Provide comprehensive executive support to the CEO, including calendar and travel management, meeting coordination, correspondence, executive briefings, action-item tracking, and prioritization of daily activities.
  • Support finance and accounting processes, including invoice tracking, expense reporting, and purchasing.
  • Prepare reports, presentations, correspondence, and other business communications as needed.
  • Develop, and manage the company's digital presence, including LinkedIn, website updates, marketing campaigns, conference promotions, employer branding, and social media engagement.
  • Coordinate corporate events, conferences, trade shows, recruiting activities, customer meetings, and executive travel logistics, ensuring successful planning and follow-up.
  • Distribute approved communications and coordinate follow-up actions with internal staff.
  • Assist with special projects and operational initiatives as assigned

Required Skills:

  • Strong proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
  • Familiarity with LinkedIn and other social media platforms for professional business use.
  • Strong written and verbal communication skills.
  • Excellent organizational skills and attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • High degree of professionalism, discretion, and reliability.
  • Comfortable learning new technologies such as AI and business systems.
  • Interest in government contracting, business operations, marketing, or corporate administration is a plus.

Qualifications:

  • Bachelor's degree in Business Administration, Management, Marketing, Communications, Finance, or a related field preferred.
  • 0-2 years of professional experience

Working at Inalab Group

Inalab is a diverse, prosperous, and rewarding place to work. We provide our employees with competitive benefits, educational assistance, and career growth opportunities. Every employee is valued for their talents and contributions. We all take pride in helping our customers achieve their goals, which in turn contributes to the overall success of the company.

Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.

With our company you will earn a highly competitive salary commensurate with your skill level and experience. You will also enjoy:

  • Minimum of two (2) weeks annual paid time off.
  • A comprehensive, company-paid medical, dental, and vision plan and life insurance.
  • 401K plan with vesting for company added contributions.

Inalab is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

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