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Customer Operations Associate Jobs in Richardson, TX

Archway

Temporary FC Operations Associate

Coppell, TX · On-site

Temporary FC Operations Associate Role Summary We are seeking a Temporary FC Operations Associate ... meeting and exceeding the customers' expectations Participate in process improvement by ...

Archway

Temporary FC Operations Associate

Coppell, TX · On-site

Temporary FC Operations Associate Role Summary We are seeking a Temporary FC Operations Associate ... meeting and exceeding the customers' expectations Participate in process improvement by ...

Saks OFF 5TH

Seasonal Operations Associate

Dallas, TX · On-site

Seasonal Operations Associate We are seeking a motivated and creative Seasonal Operations Associate ... Who Are You: * Diligent individual who loves to enhance the customer experience by executing ...

Gartner

Operations Associate

Irving, TX · Hybrid

The Operations Associate for Learning & Development provides a pivotal role in our success story ... Provide excellent front line customer service for new hires, program stakeholders, managersand ...

Gartner, Inc.

Operations Associate

Irving, TX · On-site

The Operations Associate for Learning & Development provides a pivotal role in our success story at ... Provide excellent front line customer service for new hires, program stakeholders, managers and ...

Gartner

Operations Associate

Irving, TX · On-site

The Operations Associate for Learning & Development provides a pivotal role in our success story ... Provide excellent front line customer service for new hires, program stakeholders, managersand ...

Serve Robotics

Field Operations Associate

Dallas, TX · On-site

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los ... JOB OVERVIEW As an Operations Associate, you'll play a key role in ensuring the smooth and reliable ...

Serve Robotics

Field Operations Associate

Dallas, TX · On-site

$22/hr

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los ... JOB OVERVIEW As an Operations Associate, you'll play a key role in ensuring the smooth and reliable ...

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Showing results 21-40

All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Richardson, TX

Customer Operations Associate information

See Richardson, TX salary details

$8

$23

$45

How much do customer operations associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for customer operations associate in Richardson, TX is $23.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $24.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What are popular job titles related to Customer Operations Associate jobs in Richardson, TX?

For Customer Operations Associate jobs in Richardson, TX, the most frequently searched job titles are:

What job categories do people searching Customer Operations Associate jobs in Richardson, TX look for?

The top searched job categories for Customer Operations Associate jobs in Richardson, TX are:

What cities near Richardson, TX are hiring for Customer Operations Associate jobs?

Cities near Richardson, TX with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Richardson, TX as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,562 per year, or $23.3 per hour.

Central Operations Associate

Concurrent Investment Advisors

Dallas, TX

$60K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Description
Position Overview
We are seeking a dedicated and detail-oriented Central Operations Associate to join our team. In this role, you will play a pivotal part in providing exceptional support to Financial Advisors and their clients. The Central Operations Associate will manage client onboardings, assist with account management, ensure regulatory compliance, and maintain precise client records. This role is based in our Tampa office and involves collaborating with a diverse group of advisors across the country. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to handle multiple priorities in a fast-paced environment.

Key Responsibilities
  • Client Support: Serve as the primary point of contact for client inquiries, providing accurate information about financial products and assisting with processes.
  • Account Management: Assist with account opening/closing, monitor accounts for compliance, and resolve account-related issues.
  • Financial Planning Assistance: Support Financial Advisors by maintaining financial plans and investment details.
  • Documentation & Record-Keeping: Process and maintain up-to-date client records, handle documentation, and archive within CRM.
  • Compliance: Ensure all client interactions and transactions comply with industry regulations.
  • Communication: Maintain clear communication with clients, advisor firms, and internal teams, providing updates on client requests and onboardings.
  • Problem Resolution: Address and escalate client issues, ensuring client satisfaction and retention.
  • Education & Training: Educate advisors on financial products, services, and systems.
  • Vendor Collaboration: Coordinate with custodians to process transactions and maintain account accuracy.
  • Reporting & Analysis: Generate reports on account activities, provide insights to improve client service and operations.

Qualifications
  • At least three years of experience in financial services, advisory office practices, and custodial operations.
  • Excellent organizational and time management skills to handle multiple tasks and meet deadlines.
  • Detail-oriented with the ability to maintain accuracy with financial documents.
  • Strong communication skills, both verbal and written, to interact effectively at all levels.
  • Ability to manage multiple priorities, resolve issues, and provide high-level customer service.
  • Proficiency in office software, reporting tools, and CRM systems.
  • Familiarity with investment concepts and industry compliance standards.

Benefits
  • 401(k) matching
  • Dental Insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance