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Customer Operations Associate Jobs in Norwalk, CA

Kambrian Corporation

OPERATIONS ASSOCIATE

La Puente, CA · On-site

$50K - $60K/yr

Responsibilities Sales Operations: support sales process in an operations role in AR/AP (Accounts ... Respond timely to RFQ/RFP (Requests for Quotes/Proposals) from customers by due date and with ...

Roku

Systems Operations Associate

Santa Monica, CA · On-site

$99K/yr

The Systems Operations Associate facilitates the delivery of scalable process and product ... Experience with Salesforce, NetSuite, or other CRM/ERP systems * Experience with data governance ...

Maersk

Operations Associate

Torrance, CA

$21 - $22/hr

Our focus on our people is what sets us apart and keeps our customers coming back to work with us ... Fulfillment & Logistics Operations Execution includes roles that manage and execute inventory ...

Maersk

Operations Associate

Torrance, CA

$20/hr

Our focus on our people is what sets us apart and keeps our customers coming back to work with us ... Landside Operations Execution includes roles that manage and operate landside transport modalities ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Norwalk, CA

Customer Operations Associate information

See Norwalk, CA salary details

$9

$26

$51

How much do customer operations associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer operations associate in Norwalk, CA is $26.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $28.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What are popular job titles related to Customer Operations Associate jobs in Norwalk, CA?

For Customer Operations Associate jobs in Norwalk, CA, the most frequently searched job titles are:

What job categories do people searching Customer Operations Associate jobs in Norwalk, CA look for?

The top searched job categories for Customer Operations Associate jobs in Norwalk, CA are:

What cities near Norwalk, CA are hiring for Customer Operations Associate jobs?

Cities near Norwalk, CA with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Norwalk, CA as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $54,744 per year, or $26.3 per hour.

E-Commerce Operations Associate

Style Korean

Buena Park, CA

$22 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

E-Commerce Operations Associate


Location:Buena Park, CA (On-Site)

Compensation:$22.00 - $26.00 per hour (based on experience)

Schedule:Monday-Friday, 8:00 AM - 5:00 PM (1-hour unpaid lunch)



About StyleKorean

StyleKorean Inc. is a global K-Beauty distributor operated by SILICON2 Co., Ltd. We are looking for a detail-oriented and motivated E-Commerce Operations Associate to support our growing U.S. e-commerce and wholesale operations.

This role is a great opportunity for someone interested in K-Beauty, online retail, and business operations. You will gain hands-on experience supporting order management, customer service, inventory coordination, product data, and daily e-commerce activities while collaborating with teams in the U.S. and South Korea.



Position Overview

The E-Commerce Operations Associate will support daily business operations to ensure smooth order processing and customer experience. This role involves coordinating with internal teams, assisting with e-commerce tasks, maintaining accurate data, and supporting operational activities.

You will work closely with our U.S. teams and headquarters in South Korea to support business initiatives and improve daily workflows.



Benefits & Perks

100% company-paid Medical, Dental, and Vision insurance (PPO)

401(k) retirement plan with company matching

Paid Time Off (PTO) + Paid Holidays

Year-end discretionary bonus program

Daily catered lunch provided

Employee discounts on products

Free on-site EV charging available for employees



Key Responsibilities
Order & Data Support
Assist with daily order processing and maintain accurate order information in company systems.
Monitor order status and support timely fulfillment.
Respond to customer inquiries through email and mobile applications.
Resolve customer issues professionally and efficiently.

E-Commerce & Product Support
Maintain product information and assist with website updates.
Support product availability updates and inventory-related tasks.
Assist with SKU management and basic sales reporting.
Help maintain accurate product and pricing information across e-commerce channels.


Logistics & Inventory Coordination
Track shipments using shipping software.
Communicate with warehouse teams to support timely order fulfillment.
Assist with inventory monitoring and back-order management.


HQ & Team Collaboration
Collaborate with teams in the U.S. and South Korea to support daily operations and projects.
Assist with operational tasks and process improvements as assigned.


General Support
Perform additional duties and special projects as assigned by management.


Qualifications
Passion for beauty, skincare, and the K-Beauty industry.
Interest in e-commerce, online retail, and customer experience.
Strong communication skills and attention to detail.
Proficient in Microsoft Office (especially Excel) and Google Sheets.
Comfortable using AI tools (such as ChatGPT, Claude, or Gemini) to improve workflow efficiency.
Ability to multitask and prioritize tasks in a fast-paced environment.
Must be legally authorized to work in the United States.
Background check required after a conditional offer is made, in accordance with applicable laws.



Preferred Qualifications
Korean and English bilingual ability is preferred for communication with our headquarters in South Korea.
1+ year of experience in e-commerce, customer service, operations, or a related field is a plus
Experience with Shopify, Amazon, Walmart Marketplace, TikTok Shop, or shipping/warehouse management software is a plus.
Interest in data analysis and process improvement.



Equal Employment Opportunity

StyleKorean Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected under applicable law.


Legal Authorization & Background Check

Applicants must be legally authorized to work in the United States. Employment sponsorship is not available for this position. Any employment offer is contingent upon successful completion of a background check, conducted in accordance with applicable laws.


Accessibility

StyleKorean Inc. will provide reasonable accommodations to applicants with disabilities throughout the recruitment process, as required under applicable law.


We sincerely appreciate all applications; however, only candidates selected for further consideration will be contacted.

Apply