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Customer Operations Associate Jobs in Justin, TX

Kith

Operations Associate

Dallas, TX · On-site

$17/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... Consistently work with the sales-floor team to ensure customers are receiving product in a timely ...

Kith

Operations Associate

Dallas, TX · On-site

$17/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... Consistently work with the sales-floor team to ensure customers are receiving product in a timely ...

Archway

Temporary FC Operations Associate

Coppell, TX · On-site

Temporary FC Operations Associate Role Summary We are seeking a Temporary FC Operations Associate ... meeting and exceeding the customers' expectations Participate in process improvement by ...

Archway

Temporary FC Operations Associate

Coppell, TX · On-site

Temporary FC Operations Associate Role Summary We are seeking a Temporary FC Operations Associate ... meeting and exceeding the customers' expectations Participate in process improvement by ...

Saks OFF 5TH

Seasonal Operations Associate

Dallas, TX · On-site

Seasonal Operations Associate We are seeking a motivated and creative Seasonal Operations Associate ... Who Are You: * Diligent individual who loves to enhance the customer experience by executing ...

Gartner

Operations Associate

Irving, TX · Hybrid

The Operations Associate for Learning & Development provides a pivotal role in our success story ... Provide excellent front line customer service for new hires, program stakeholders, managersand ...

Gartner, Inc.

Operations Associate

Irving, TX · On-site

The Operations Associate for Learning & Development provides a pivotal role in our success story at ... Provide excellent front line customer service for new hires, program stakeholders, managers and ...

Serve Robotics

Field Operations Associate

Dallas, TX · On-site

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los ... JOB OVERVIEW As an Operations Associate, you'll play a key role in ensuring the smooth and reliable ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Justin, TX

Customer Operations Associate information

See Justin, TX salary details

$11

$30

$59

How much do customer operations associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for customer operations associate in Justin, TX is $30.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.86 and $32.36 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What job categories do people searching Customer Operations Associate jobs in Justin, TX look for?

The top searched job categories for Customer Operations Associate jobs in Justin, TX are:

What cities near Justin, TX are hiring for Customer Operations Associate jobs?

Cities near Justin, TX with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Justin, TX as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $63,153 per year, or $30.4 per hour.

Operations Associate

Lewisville, TX • On-site

KMM Telecommunications
See more jobs at KMM Telecommunicationsexternal

$17.50/hr

Full-time

Medical, Dental, Retirement, PTO

Posted 10 days ago

Job description

Operations Associate Job Overview

Operations Associates (Ops Associate) play a pivotal role in the execution of daily, weekly and monthly warehouse tasks required to fulfill KMM customer requirements.  These tasks encompass, but are not limited to receipt, put away, pick, pack, ship, housekeeping and inventory cycle counts. A big part of this job is learning to safely operate heavy equipment including Cable Cutting Machine used for spooling telecom cable.

Operations Associate Responsibilities

The Operations Associate will be responsible for, but not limited to, the fulfillment of telecom cable and other material orders for current and any new business cases requiring logistics services within the specified shipping schedules as well as the ability to perform the duties provided below.

  • Capable of working in a physically demanding environment where prolonged standing, bending, kneeling, pushing, pulling, and lifting upwards of 75 lbs. above shoulder height is required.
  • Learn to safely operate heavy equipment including Cable Cutting Machine used for spooling telecom cable.
  • Sit down and stand-up forklift operations experience and capable of completing an In-House certification program.
  • Upon completion of training, safely load and unload telecom steel reels via forklift (or pallets) for both arriving inventory and return empty reels to supplier.
  • Perform quality inspection, taking corrective actions as necessary, prior to releasing completed orders for delivery to customer.
  • Accurately perform basic addition, subtraction, and multiplication to ensure order quantities are correct.
  • Utilize Warehouse Management System (WMS) and perform data entry functions within multiple systems using PC and barcode scanners.
  • Shipping, receiving and cycle count (inventory) while working in a high-production, fast-paced environment.
  • Maintaining inventory levels by conducting physical counts, investigating inventory discrepancies, and reconciling with data storage systems as needed.
  • Maintain a high level of warehouse safety awareness at all times.
  • Able to work extended shifts, evenings, and occasional weekends.

Operations Associate Qualifications

  • Previous warehouse experience with basic understanding of inventory, shipping and receiving working in a high-production, fast-paced environment.
  • Reliable transportation.
  • Ability to learn to operate a cable cutting machine.
  • Ability to learn to operate a barcode scanner (handheld).
  • Sit down and stand-up forklift operating experience. Certification preferred but not required; must be capable of completing an in-house certification program.
  • Ability to perform basic addition, subtraction, and multiplication.

Benefits:

  • Competitive wages
  • Weekly Pay
  • Insurance benefits
  • Paid Holidays, Vacation and Personal Days
  • 401K
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible Spending Account (FSA)
  • Health insurance w/ option of adding a Health Savings Account (HSA).

Apply