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Customer Operations Associate Jobs in Fresh Meadows, NY

nitra

Marketplace Operations Associate

New York, NY

  • Medical

  • Dental

  • Vision

  • Retirement

Nitra was created by unicorn founders who have successfully scaled to thousands of customers and ... We're looking for a Marketplace Operations Associate to help build and scale the operating engine ...

nitra

Marketplace Operations Associate

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Nitra was created by unicorn founders who have successfully scaled to thousands of customers and ... We're looking for a Marketplace Operations Associate to help build and scale the operating engine ...

Crateandbarrel

Operations Associate

Staten Island, NY · On-site

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a CB2 Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Crateandbarrel

Operations Associate

Staten Island, NY

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a CB2 Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Kith

Operations Associate

New York, NY · On-site

$18 - $20/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... Consistently work with the sales-floor team to ensure customers are receiving product in a timely ...

EliseAI

Revenue Operations Associate

New York, NY · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

In this role, you'll work across GTM, Sales, Marketing, Finance, Legal, and Customer Operations to ... Associates are expected to develop deep ownership within their designated area while still ...

Kith

Operations Associate

New York, NY · On-site

$18/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... Consistently work with the sales-floor team to ensure customers are receiving product in a timely ...

Kith

Operations Associate

New York, NY · On-site

$18/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... Consistently work with the sales-floor team to ensure customers are receiving product in a timely ...

Crate & Barrel Holdings

Operations Associate

Paramus, NJ · On-site

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Crateandbarrel

Operations Associate

Paramus, NJ · On-site

Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality ... As a C&B Operations Associate, you will play a vital role in maintaining an efficient stockroom and ...

Kith

Operations Associate

Brooklyn, NY · On-site

$18 - $20/hr

The Kith Operations Associate is responsible for the flow of merchandise from the central point of ... Consistently work with the sales-floor team to ensure customers are receiving product in a timely ...

Naturalvert

Operations associate

Hawthorne, NJ · On-site

A successful operations associate should be highly organized and have a versatile skill set to ... customer inquiries. • Assist in monitoring production quality to ensure it meets company ...

Saks OFF 5TH

Operations Associate

Brooklyn, NY · On-site

  • Medical

  • Dental

  • Vision

The company is reimagining traditional off-price with a digitally-native model focused on customer ... We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ...

Saks OFF 5TH

Operations Associate

New York, NY

  • Medical

  • Dental

  • Vision

The company is reimagining traditional off-price with a digitally-native model focused on customer ... We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ...

PSEG

8771 Customer Operations Spv

Newark, NJ · On-site

$67K - $128K/yr

... Customer Billing Department. This supervisor role resides in Billing Operations, and will have ... Job Responsibilities Role requires direct supervision of associates in a union environment, with a ...

New

NEIRS TAVERN INC

Operations associate

Woodhaven, NY · On-site

$20 - $23/hr

About the Role Neir's Tavern is seeking a motivated and dependable Restaurant Operations Associate ... Hospitality, restaurant, customer service, or office experience is preferred but not required ...

Hebrew Public

Operations Associate

Brooklyn, NY · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

The Operations Associate ensures that essential systems run smoothly so teachers can teach and ... customer service to all stakeholders. * Main office duties include reception, printing & copying ...

NEIRS TAVERN INC

Operations associate

Woodhaven, NY · On-site

$20 - $23/hr

  • Medical

  • Retirement

  • PTO

... Operations Associate to support daily business operations, executive administration, guest ... Hospitality, restaurant, customer service, or office experience is preferred but not required ...

NEIRS TAVERN INC

Operations associate

Woodhaven, NY · On-site

$20 - $23/hr

About the Role Neir's Tavern is seeking a motivated and dependable Restaurant Operations Associate ... Hospitality, restaurant, customer service, or office experience is preferred but not required ...

Ekho Inc

Operations Associate

New York, NY · On-site

$60K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Position Overview We are seeking a highly motivated Operations Associate to join our operations ... for every customer. * Maintain accurate records and ensure compliance with all regulatory ...

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Showing results 21-40

All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Fresh Meadows, NY

Customer Operations Associate information

See Fresh Meadows, NY salary details

$9

$26

$52

How much do customer operations associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for customer operations associate in Fresh Meadows, NY is $26.64, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $28.41 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What job categories do people searching Customer Operations Associate jobs in Fresh Meadows, NY look for?

The top searched job categories for Customer Operations Associate jobs in Fresh Meadows, NY are:

What cities near Fresh Meadows, NY are hiring for Customer Operations Associate jobs?

Cities near Fresh Meadows, NY with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you

Marketplace Operations Associate

nitra

New York, NY

Full-time

Medical, Dental, Vision, Retirement

Posted 5 days ago

Job description

Who we are:
Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible.  Our goal is to provide an ecosystem of fintech and software solutions that help doctors better manage their practices, so they can have time back to focus on what matters to them most.
 
We operate with urgency, intensity, and ambition. The bar is high because the opportunity is massive. We expect excellence, ownership, and intellectual rigor from every team member. We move fast, make bold decisions, and hold ourselves accountable to results. At the same time, we believe great companies are built on trust and respect. Every voice matters. Every contribution counts. When we win, we win together.
 
We are scaling rapidly and on a clear trajectory toward becoming a unicorn this year - and beyond. Our growth is not accidental; it's the result of disciplined execution, relentless focus, and a team that refuses to settle. We are building a category-defining company, and we're looking for people who want to do the most meaningful work of their careers.
 
If you want comfort, this isn't the place.
If you want impact, ownership, and the chance to help build a generational fintech company, welcome.
 
Nitra was created by unicorn founders who have successfully scaled to thousands of customers and exited $1B+ public offerings. They are joined by an ambitious and experienced team from American Express, Citi, PayPal, Capsule, Plaid, Bloomberg, Meta, Facebook, and Mastercard. The team is backed by some of the world's leading VCs (Andreessen Horowitz, NEA, etc.) and is supported by an expert group of advisors including the cofounders of Square and Xendit, executives from Intuit, former Governors, White House senior staffers, and a co-founder of CityMD.
We're looking for:

You would be joining Nitra at a critical stage of growth as we scale through Series B and build the foundation for the next phase of the company.

We're looking for a Marketplace Operations Associate to help build and scale the operating engine behind NitraMart, Nitra's healthcare marketplace. This is a hands-on role for someone who thrives in fast-moving environments, has exceptional attention to detail, and enjoys solving complex operational problems.

You will work cross-functionally to manage day-to-day marketplace operations, resolve issues across the customer and order journey, improve workflows, and use data to identify opportunities to make NitraMart more efficient and reliable. Your work will help build the processes and systems needed to scale the marketplace to thousands of healthcare practices.

The ideal candidate brings 2-4 years of experience in marketplace, business, e-commerce, logistics, or customer operations, ideally at a high-growth technology company. Experience with order flows, vendors, product catalogs, fulfillment, or procurement is a strong plus.

You are proactive, analytical, highly organized, and comfortable operating through ambiguity. You take ownership, move quickly from identifying problems to resolving them, and know when to solve something manually versus building a more scalable solution.

Your responsibilities will include:
  • Own day-to-day NitraMart operations
    • Manage marketplace workflows across orders, vendors, products, fulfillment, and customer issues.
    • Identify operational problems and drive them through resolution quickly and accurately.
  • Deliver a great marketplace experience
    • Partner with Customer Success, Product, and other teams to improve the end-to-end customer journey.
    • Monitor marketplace performance and identify opportunities to improve utilization, reliability, and customer satisfaction.
  • Turn data into action
    • Track marketplace KPIs, investigate trends and root causes, and translate insights into clear actions.
    • Build reporting and analyses that improve visibility into marketplace performance.
  • Build scalable processes
    • Improve workflows, documentation, reporting, and internal tools as NitraMart grows.
    • Identify repetitive manual work and partner with Product and Engineering on opportunities for automation.
  • Support marketplace growth
    • Help launch new vendors, products, and marketplace capabilities.
    • Work cross-functionally to execute initiatives that expand and improve NitraMart
You have:
  • 2-4 years of experience in marketplace operations, business operations, e-commerce, logistics, customer operations, or a similarly operational role.
  • Strong analytical and problem-solving skills with comfort working with data and spreadsheets; SQL experience is a plus.
  • Exceptional attention to detail and the ability to manage multiple operational workstreams.
  • High ownership, urgency, and comfort operating in a fast-moving startup environment.
  • A builder mindset-you identify problems, develop practical solutions, and drive them through completion.
  • Strong communication skills and experience working cross-functionally.
  • Experience with B2B marketplaces, e-commerce, procurement, vendors, fulfillment, healthcare, or SMB customers is a plus.
  • Bachelor's degree or equivalent experience.
We offer:
  • Equity - Everyone at Nitra is an owner. When the company wins, you win
  • Competitive Salary - You're the best of the best, and your salary will reflect your experience and reward your contributions to Nitra
  • Health Care - Your health comes first. We offer comprehensive health, vision, and dental insurance options.
  • Retirement Benefits - Your financial stability matters to us so we provide a generous employer 401K match
  • Nitra maintains a hybrid work policy, with team members working from the office four days per week and Wednesdays designated as a work-from-home day.
The base salary range for this full-time position is $120k - $160k + equity + benefits. Our salary ranges are determined by role, level, and location.
 
Nitra values diversity. We are committed to equal opportunities and creating an inclusive environment for all our employees. We welcome applicants regardless of ethnicity, national origin or ancestry, gender, race, religious beliefs, disability, sex, sexual orientation, age, veteran status, genetic information, citizenship, or any other characteristic protected by law.
 
 
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