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Customer Operations Associate Jobs in Charleston, WV

parmaroil

Lead Customer Service Associate

Milton, WV · On-site

Lead Customer Service Associates are responsible for: * Assist the Store Management Team with all facets of the successful operations for Par Mar Stores. * Providing a high level of leadership to the ...

parmaroil

Lead Customer Service Associate

Danville, WV · On-site

Lead Customer Service Associates are responsible for: * Assist the Store Management Team with all facets of the successful operations for Par Mar Stores. * Providing a high level of leadership to the ...

parmaroil

Lead Customer Service Associate

Smithers, WV · On-site

Lead Customer Service Associates are responsible for: * Assist the Store Management Team with all facets of the successful operations for Par Mar Stores. * Providing a high level of leadership to the ...

parmaroil

Lead Customer Service Associate

Ashford, WV · On-site

Lead Customer Service Associates are responsible for: * Assist the Store Management Team with all facets of the successful operations for Par Mar Stores. * Providing a high level of leadership to the ...

parmaroil

Lead Customer Service Associate

Smithers, WV · On-site

Lead Customer Service Associates are responsible for: * Assist the Store Management Team with all facets of the successful operations for Par Mar Stores. * Providing a high level of leadership to the ...

parmaroil

Lead Customer Service Associate

WV · On-site

Lead Customer Service Associates are responsible for: * Assist the Store Management Team with all facets of the successful operations for Par Mar Stores. * Providing a high level of leadership to the ...

parmaroil

Lead Customer Service Associate

Hurricane, WV · On-site

Lead Customer Service Associates are responsible for: * Assist the Store Management Team with all facets of the successful operations for Par Mar Stores. * Providing a high level of leadership to the ...

parmaroil

Lead Customer Service Associate

Hurricane, WV · On-site

Lead Customer Service Associates are responsible for: * Assist the Store Management Team with all facets of the successful operations for Par Mar Stores. * Providing a high level of leadership to the ...

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Showing results 41-60

All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Charleston, WV

Customer Operations Associate information

See Charleston, WV salary details

$9

$25

$49

How much do customer operations associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer operations associate in Charleston, WV is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $26.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What are the most commonly searched types of Customer Operations jobs in Charleston, WV?

The most popular types of Customer Operations jobs in Charleston, WV are:

What job categories do people searching Customer Operations Associate jobs in Charleston, WV look for?

The top searched job categories for Customer Operations Associate jobs in Charleston, WV are:

What cities near Charleston, WV are hiring for Customer Operations Associate jobs?

Cities near Charleston, WV with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Charleston, WV as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $51,971 per year, or $25 per hour.

Lead Customer Service Associate

Par Mar Stores

South Charleston, WV • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Par Mar Oil Company rating

3.7

Company rating: 3.7 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

Job description

Position: Lead Customer Service Associate
Reports to: Store Manager/Assistant Manager
As a Lead Customer Service Associate, you will help provide assistance to the Store Management Team, ensuring that every shift operates smoothly. You’ll also assist with local store marketing to help reach sales and profit goals while helping team members through performance and training initiatives.
Lead Customer Service Associates are responsible for:
  • Assist the Store Management Team with all facets of the successful operations for Par Mar Stores.
  • Providing a high level of leadership to the store and the employees.
  • Supporting the Store Management Team with all aspects of generating sales and profit growth efficiently and effectively.
Requirements:
  • We are looking for individuals with a desire to succeed and grow with the company, preferably with at least one year of retail experience and ready to move your career to the next level!
  • Strong people-oriented leadership skills
  • Excellent communication skills
  • Customer service skills
  • Valid state driver’s license and an insured vehicle
  • Prior knowledge of food handling, safety guidelines
  • Ensure compliance with all company policies and procedures
Education and Experience
  • High school diploma or equivalent preferred
  • Previous retail management preferred
Physical Requirements:
  • Ability to traverse all parts of the store quickly
  • Prolonged periods of standing on a hard surfaced floor
  • Must be able to lift, push and pull up to 40 pounds at a time
Lead Customer Service Associates will be provided with the following:
  • Thorough training program
  • Opportunity for advancement
  • Pay increases
  • Flexible schedules
  • Annual review/evaluation
  • Employee referral bonus program
  • Full-time benefits, health, dental, vision
  • 401k with company match
  • Company paid life insurance
  • Paid time off
  • Weekly pay

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