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Customer Operations Associate Jobs in Charleston, WV

Big Lots

Customer Service Associate

Charleston, WV · On-site

$14 - $19.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Big Lots

Customer Service Associate

Charleston, WV · On-site

$14 - $19.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Big Lots

Customer Service Associate

Charleston, WV · On-site

$14 - $19.25/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

Family Dollar

Customer Service Associate I

Racine, WV · On-site

$13.75 - $18.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Family Dollar

Customer Service Associate I

Nitro, WV · On-site

$13 - $18/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Family Dollar

Customer Service Associate I

Saint Albans, WV · On-site

$13.25 - $18.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

New

Family Dollar

Customer Service Associate I

Culloden, WV · On-site

$12 - $16.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Family Dollar

Customer Service Associate I

Hamlin, WV · On-site

$13.25 - $18.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Family Dollar

Customer Service Associate I

Glen Ferris, WV · On-site

$12.50 - $17.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Family Dollar

Customer Service Associate I

Alum Creek, WV · On-site

$11.25 - $15.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Family Dollar

Customer Service Associate I

Dunbar, WV · On-site

$13.25 - $18.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Family Dollar

Customer Service Associate I

Charleston, WV · On-site

$14 - $19.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

Family Dollar

Customer Service Associate I

Saint Albans, WV · On-site

$13.25 - $18.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... Ability to follow instructions and interpret operational documents is required * Must be able to ...

parmaroil

Lead Customer Service Associate

Elkview, WV · On-site

Lead Customer Service Associates are responsible for: * Assist the Store Management Team with all facets of the successful operations for Par Mar Stores. * Providing a high level of leadership to the ...

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Showing results 21-40

All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Charleston, WV

Customer Operations Associate information

See Charleston, WV salary details

$9

$25

$49

How much do customer operations associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer operations associate in Charleston, WV is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $26.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What are the most commonly searched types of Customer Operations jobs in Charleston, WV?

The most popular types of Customer Operations jobs in Charleston, WV are:

What job categories do people searching Customer Operations Associate jobs in Charleston, WV look for?

The top searched job categories for Customer Operations Associate jobs in Charleston, WV are:

What cities near Charleston, WV are hiring for Customer Operations Associate jobs?

Cities near Charleston, WV with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Charleston, WV as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $51,971 per year, or $25 per hour.

Customer Service Associate

Thoroughbred Express Auto Wash

Hurricane, WV • On-site

$13 - $18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 hours ago

Job description

Boost your income beyond your hourly wage with lucrative commission-based earnings and generous employer contributions to your 401k retirement plan!

Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes.

Key Duties and Responsibilities 

  • Focus on providing a positive customer experience.
  • Carry out daily duties that ensure effective operation of a car wash facility in partnership with
    peers and site management.
  • Greet customers with a warm smile, review and educate on services, and assist with payment.
  • Stay up to date with knowledge of how to use certain equipment for them to be able to work
    efficiently in an automated facility.
  • Direct the Driver into the entrance to the car wash or guides them onto tracks.
  • Carry out periodic maintenance of equipment used in washing to keep them in proper working
    order.
  • Perform cleaning of facility and ensure everything is kept in the appropriate place and organized.
  • Provide assistance to customers in any area concerning car wash process.
  • Carry out visual inspection of vehicles to confirm their condition before sending them into the
    wash area.
  • Additional duties as assigned.

Essential Responsibilities:
Display courteous, customer service focus, and professional attitude
Work while standing over long periods of time (6+ Hours)
Lift items of moderate weight (10+ pounds)
Maintain work expectations outdoor in all weather conditions
Interact ethically with fellow employees and customers
Possess valid and current driver's license
Excellent written and oral communication skills, as well as interpersonal skills

Physical Requirements:

Ability to stand and work on feet for long hours in all weather conditions
Use of protective equipment such as ear plugs, safety glasses and gloves

Additional Benefits: 

Quarterly Bonuses 
Milestone Bonuses
Competition Bonuses
Unlimited Commissions 
Tips
Employee Recognition 
Medical, Dental and Vision for Full Time Employees
Paid Time Off + Holiday Pay for Full Time Employees