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Customer Operations Associate Jobs in Charleston, WV

West Virginia

Office Operations Associate

Charleston, WV · On-site

$29K - $49K/yr

Two (2) years of full-time or equivalent part-time paid experience performing routine office work or customer-facing roles. OR Substitution: College hours, related business school, or vocational ...

Kohl's

Seasonal Stockroom Operations Associate

Nellis, WV · On-site

$12.50 - $18.05/hr

You will efficiently process freight, replenishment, and omni channel operations. What You'll Do ... Engage customers by greeting them and offering assistance with products and services * Execute all ...

Variety Stores LLC

Customer Service Associate

Charleston, WV · On-site

$14 - $19.50/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Ability to follow directives and interpret retail operational documents as assigned. Experience:

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Charleston, WV

Customer Operations Associate information

See Charleston, WV salary details

$9

$25

$49

How much do customer operations associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for customer operations associate in Charleston, WV is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $26.68 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What are the most commonly searched types of Customer Operations jobs in Charleston, WV?

The most popular types of Customer Operations jobs in Charleston, WV are:

What job categories do people searching Customer Operations Associate jobs in Charleston, WV look for?

The top searched job categories for Customer Operations Associate jobs in Charleston, WV are:

What cities near Charleston, WV are hiring for Customer Operations Associate jobs?

Cities near Charleston, WV with the most Customer Operations Associate job openings:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Charleston, WV as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $51,971 per year, or $25 per hour.

Office Operations Associate

West Virginia

Charleston, WV • On-site

$29K - $49K/yr

Full-time, Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Nature of Work Under general supervision, the booking clerk will assist security staff with processing inmates for intake and release. This work is performed within a secure facility and involves direct contact with inmates. This position will interpret court orders and circulate to the appropriate department for action; explain basic rules and regulations; comprehend and interpret policies and procedures, rules and regulations.

This position will maintain the OIS system ensuring updates with current court orders, inventory inmate property, assist with updating housing assignments. The position will assist security staff with inmate identification through fingerprinting and photographing. This position will communicate directly with local magistrate and circuit courts, judges, circuit clerks, prosecutors, attorneys, other correctional facilities, federal facilities, law enforcement agencies, as well as the general public.

Will perform other duties as assigned. Click The APPLY Link To Apply Online. Minimum Qualifications Training: Graduation from a standard high school or the equivalent.

AND Experience: Two (2) years of full-time or equivalent part-time paid experience performing routine office work or customer-facing roles. OR Substitution: College hours, related business school, or vocational training may be substituted through an established formula for the required experience. Other Information PG: 7 $29,070 - $49,360 Market Rate: $44,108.

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