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Customer Operations Associate Jobs in Georgia (NOW HIRING)

Lime

Junior Operations Associate

Atlanta, GA · On-site

... Junior Operations Associate. In this role, you will play a pivotal part in optimizing our fleet ... From ensuring vehicle readiness in the warehouse to supporting seamless customer experiences, you ...

Wesco

Yard Operations Associate

Jeffersonville, GA · On-site

$12.25 - $16/hr

A Day in The Life of an Associate As a Yard Operations Associate you will be responsible for ... Equipment operations, warehouse, and customer service experience preferred Skills & Requirements

Wesco

Yard Operations Associate

Macon, GA

$14.25 - $19/hr

A Day in The Life of an Associate As a Yard Operations Associate you will be responsible for ... Equipment operations, warehouse, and customer service experience preferred Skills & Requirements

Wesco

Yard Operations Associate

Macon, GA · On-site

$14.25 - $19/hr

A Day in The Life of an Associate As a Yard Operations Associate you will be responsible for ... Equipment operations, warehouse, and customer service experience preferred Skills & Requirements

Wesco

Yard Operations Associate

Macon, GA

$14.25 - $19/hr

A Day in The Life of an Associate As a Yard Operations Associate you will be responsible for ... Equipment operations, warehouse, and customer service experience preferred Skills & Requirements

WESCO International

Yard Operations Associate

Dacula, GA · On-site

$13.75 - $18.25/hr

A Day in The Life of an Associate As a Yard Operations Associate you will be responsible for ... Equipment operations, warehouse, and customer service experience preferred Skills & Requirements

WESCO International

Yard Operations Associate

Macon, GA · On-site

$14.25 - $19/hr

A Day in The Life of an Associate As a Yard Operations Associate you will be responsible for ... Equipment operations, warehouse, and customer service experience preferred Skills & Requirements

WESCO International

Yard Operations Associate

Macon, GA · On-site

$14.25 - $19/hr

A Day in The Life of an Associate As a Yard Operations Associate you will be responsible for ... Equipment operations, warehouse, and customer service experience preferred Skills & Requirements

Wesco

Yard Operations Associate

Dacula, GA · On-site

$13.75 - $18.25/hr

A Day in The Life of an Associate As a Yard Operations Associate you will be responsible for ... Equipment operations, warehouse, and customer service experience preferred Skills & Requirements

WESCO International

Yard Operations Associate

Macon, GA · On-site

$14.25 - $19/hr

A Day in The Life of an Associate As a Yard Operations Associate you will be responsible for ... Equipment operations, warehouse, and customer service experience preferred Skills & Requirements

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Customer Operations Associate information

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$8

$21

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How much do customer operations associate jobs pay per hour?

As of May 31, 2026, the average hourly pay for customer operations associate in Georgia is $21.71, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $23.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Operations Associate, and why are they important?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by Customer Operations Associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What does a Customer Operations Associate do?

A Customer Operations Associate is responsible for supporting customers by addressing their inquiries, resolving issues, and ensuring a smooth customer experience. They often work closely with other departments to process orders, handle complaints, and provide information about products or services. Their goal is to maintain customer satisfaction by delivering prompt, accurate, and friendly service. Strong communication, problem-solving, and organizational skills are essential for this role.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What are the most commonly searched types of Customer Operations jobs in Georgia? The most popular types of Customer Operations jobs in Georgia are:
What are popular job titles related to Customer Operations Associate jobs in Georgia? For Customer Operations Associate jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Customer Operations Associate jobs in Georgia look for? The top searched job categories for Customer Operations Associate jobs in Georgia are:
What cities in Georgia are hiring for Customer Operations Associate jobs? Cities in Georgia with the most Customer Operations Associate job openings:
Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Georgia as of May 2026, with employment types broken down into 69% Full Time, 23% Part Time, 3% Temporary, and 5% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $45,153 per year, or $21.7 per hour.

Operations Associate / Installation Coordinator

50Floor

Roswell, GA • On-site

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Job Title: Operations Associate
Type: Full Time
Salary: $50,000-55,000
What We're Looking For...
We are seeking a team-oriented Operations Associate/Installation Coordinator for our growing branch location. This position works to ensure installation teams are well-trained with a goal of quality work and a positive customer experience.
The Installation Coordinator will be in constant communication with Installers and customers throughout the flooring installation process. The candidate must have leadership qualities, strong organization skills, and communicate well with various personality types.
What You'll Do...
  • Installation Coordination for Quick-Turn Jobs Collaborate cross-functionally to ensure installation is completed within 2-7 days from the sale date, meeting customer commitments.
  • Measure Square Output Verification Review and verify floor plan measurements and output from the Measure Square tool provided by the Sales team for each job.
  • Deposit and Financing Verification Confirm customer deposits, down payments, and financing holds are correctly processed and documented.
  • Material Procurement Order and track materials through vendor portals, ensuring timely availability for scheduled installations.
  • Installation Acceleration Monitor material readiness and proactively move up installation dates when materials are available sooner than expected.
  • Job Scheduling & Rescheduling Immediately contact customers for scheduling when jobs are sold without a confirmed install team; manage all rescheduling as needed.
  • Client Onboarding and Support Conduct welcome calls to all new clients, introducing yourself as the primary point of contact for technical questions and scheduling updates.
  • Customer Call Handling Receive and manage calls transferred from the Call Center regarding active jobs, ensuring timely and accurate resolution of customer inquiries.
  • Process Improvement Identify bottlenecks or inefficiencies in the installation and purchasing processes and recommend actionable improvements to reduce delays, minimize errors, and control costs.

What's Needed to Succeed...
  • Strong management skills
  • Positive and professional with the ability to maintain a calm demeanor during hectic periods
  • Customer-oriented approach and desire to assist others
  • Ability to work as a team
  • Excellent written and verbal communication
  • Strong time management skills and ability to prioritize work
  • Must work well with limited direction using independent judgment
  • Demonstrate a sense of urgency

What's Required...
  • 1+ years of experience managing staff; contractor management preferred
  • 1+ years of experience in the flooring and/or home improvement industry preferred
  • High School Diploma or equivalent
  • Ability to work a five-day, 40+ hour work week, including availability on some Saturdays. Additional days or hours may be required based on volume and seasonality, in addition to the flexibility to take calls afternoon/evening and/or weekend hours.

Benefits and Perks We Offer...
  • Casual work environment
  • Team building events such as doughnut day, holiday luncheons, barbecues, etc.
  • Premium 401k Investment Plan with a dollar for dollar 3% match
  • Medical Insurance with several plan options including a Health Savings Account
  • Prescription Drug Coverage
  • Dental Insurance
  • Vision Insurance
  • Life Insurance and AD&D
  • Short-term & Long-term Disability
  • Ancillary Insurance for Accident, Critical Illness, Long-term dependent care, and more...
  • Paid Holidays
  • Vacation time that grows with years of service
  • Sick time
  • An employee discount purchasing program

About 50Floor...
For over 10 years, 50Floor has been on a mission to provide quality flooring at affordable prices by providing customers with a convenient and enjoyable in-home shopping experience.
Since the beginning, we have been lucky to have countless dedicated employees, Sales Representatives, and installation experts who have made 50Floor the company we are today.
We strive to exceed each customer's expectations by offering a unique buying experience and superior service through final installation and beyond. Whether a homeowner is looking for a classic style or the latest flooring trends, they can count on our knowledgeable, well-trained staff to provide a comfortable and professional purchasing experience.
We believe that exceptional flooring inspires, connects, and defines the most important space in our customers' lives - their homes. At 50Floor, we create spaces that bring families together at an affordable price. Based in Atlanta, Georgia, 50Floor serves customers out of our branch offices in multiple states and locations across the US. Our growth and achievements can be traced back to a single common denominator - The desire to be the best. We invite you to join our growing team today and become part of the 50Floor family.
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