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Customer Operations Associate Jobs in Alaska (NOW HIRING)

Customer Service Associate - Temporary

Anchorage, AK · On-site

$14.75 - $20.50/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate - Temporary

Anchorage, AK · On-site

$14.75 - $20.50/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate - Temporary

Anchorage, AK · On-site

$14.75 - $20.50/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate - Temporary

Anchorage, AK · On-site

$14.75 - $20.50/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate - Temporary

Anchorage, AK · On-site

$14.75 - $20.50/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate - Temporary

Anchorage, AK · On-site

$14.75 - $20.50/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate - Temporary

Anchorage, AK · On-site

$14.75 - $20.50/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

Customer Service Associate - Temporary

Anchorage, AK · On-site

$14.75 - $20.50/hr

Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer ...

CLUB Customer Service Associate

Anchorage, AK · On-site

$14.75 - $20.50/hr

Executes all Bass Pro Shops & Cabela's CLUB operational and compliance programs. * Demonstrates products to customers. * Remains knowledgeable of advertised sales. * Helps meet metric goals and ...

Operations Manager

Anchorage, AK · On-site

$75 - $95/hr

... customer service and the safety & security of the designated facility. RESPONSIBILITIES ... Manage the daily workload and safety of Warehouse Supervisors and associates * Review and set ...

Showing results 41-60

Customer Operations Associate information

See Alaska salary details

$10

$27

$54

How much do customer operations associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer operations associate in Alaska is $27.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $29.52 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What are popular job titles related to Customer Operations Associate jobs in Alaska?

For Customer Operations Associate jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Customer Operations Associate jobs in Alaska look for?

The top searched job categories for Customer Operations Associate jobs in Alaska are:

Infographic showing various Customer Operations Associate job openings in Alaska as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $57,590 per year, or $27.7 per hour.

Customer Service Associate - Motion Solutions

Motion & Flow Control Products, Inc.

Fairbanks, AK • On-site

$27 - $31/hr

Full-time

Posted 25 days ago


Key responsibilities

  • Receive and respond to requests for quotations, orders, lead times, order changes, adjustments, and customer inquiries about Motion Solutions products and services.

  • Enter, track, and update customer orders and related documentation using ERP systems and other business tools.

  • Coordinate with suppliers, warehouse expeditors, and internal teams regarding delivery status, shipments, and order issues.


Job description

Customer Service Associate in the Motion Solutions division provides customer service, order management, and sales support for customers, suppliers, and internal partners. This role receives and responds to requests for quotations, orders, lead times, order changes, adjustments, and related customer inquiries about Motion Solutions products and services. They will prepare quotations on standard and non-standard items, enter and tracks orders, coordinates documentation, and communicate timely updates.
Salary: $27 - $31 Hour |DOE
Primary Duties:
  • Receive telephone, email, fax, or walk-in requests for price quotations, purchase orders, order changes, adjustments, and cancellations from Motion Solutions customers, original equipment manufacturers, distributors, and other external partners.
  • Provide responsive customer service and sales support for Motion Solutions products and services, maintaining strong rapport with customers and helping ensure timely, accurate communication throughout the quote-to-order process.
  • Support the Outside Sales Team, Engineering, Project Management, Manufacturing, and Branch Operations by coordinating customer information, order details, delivery updates, and required documentation.
  • Use ERP systems and other business tools to retrieve customer information, stock status, purchase order status, pricing, delivery information, and order history; enter and update customer orders accurately using established codes and procedures.
  • Track and follow up on inquiries, quotations, open orders, delivery commitments, and customer requests through ERP systems and other tracking tools.
  • Work closely with suppliers, warehouse expeditors, and internal Motion Solutions teams regarding delivery status, scheduled shipments, documentation, and routine order or service issues.
  • Apply established procedures and sound judgment to resolve routine to moderately complex customer service, order, pricing, delivery, documentation, and supplier-related issues; escalate non-routine or complex matters as appropriate.
  • Ensure required documentation is obtained, accurate, and forwarded to the customer or appropriate internal partner in a timely manner.
  • Interface with suppliers on routine technical, pricing, availability, and delivery questions, coordinating with internal technical or management resources when additional expertise or approval is needed.
  • Assist Accounts Receivable with customer payment, credit hold, and billing-related questions by gathering information, communicating status, and coordinating with the appropriate internal partners.
  • Maintain accurate records, quotations, order notes, follow-up activity, and other required documentation in accordance with established procedures.
  • Address and help resolve customer requests and/or complaints using a professional, positive, and solution-oriented approach.
  • Collaborate with appropriate departments and personnel to support customer satisfaction, on-time delivery, and effective execution of Motion Solutions work.
  • Identify and share practical ideas to improve customer service, internal systems, documentation, and department procedures within assigned scope.
  • Maintain a safe, clean and organized work area.
  • Adhere to strict Safety Guidelines.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Experience and Education:
  • High school diploma or equivalent required; additional coursework, certification, or training in business, customer service, supply chain, technical products, or a related field.
  • Minimum of 2 years of related customer service, inside sales support, order management, administrative support, distribution, manufacturing, or technical product support experience.
  • Performs work under general supervision, applying established procedures and judgment to complete routine to moderately complex assignments.
  • Possesses solid working knowledge of customer service, order entry, documentation, pricing, delivery follow-up, and business system processes, with the ability to recognize when to escalate issues.

Knowledge, Skills, and Abilities:
  • Solid working knowledge of customer service practices, quote-to-order processes, ERP or business systems, order tracking, documentation requirements, and basic pricing, availability, and delivery coordination.
  • General knowledge of the organization, Motion Solutions products and services, internal departments, supplier relationships, and standard operating procedures sufficient to support customers and internal partners effectively.
  • Ability to handle routine to moderately complex customer inquiries, order issues, delivery questions, documentation requests, and service concerns while referring to more complex, non-standard, or escalated matters to appropriate resources.
  • Demonstrated customer/client orientation with the ability to build rapport, communicate professionally, follow up timely, and support positive customer experiences.
  • Strong oral and written communication skills, including the ability to gather information, explain order status, document activity accurately, and communicate across customers, suppliers, sales, engineering, operations, and management.
  • Effective problem-solving skills with the ability to research information, identify practical solutions, resolve routine service issues, and recommend process improvements within assigned scope.
  • Ability to prioritize work, manage multiple customer requests, maintain accurate records, and follow established procedures in a fast-paced customer service and operations environment.
  • May provide informal guidance, coaching, or support to less experienced team members on routine processes, systems, documentation, or customer service practices.
  • Scope of work is intermediate in nature and focused on assigned customer accounts, orders, quotations, documentation, and service activities, with decision-making guided by established policies, procedures, and supervisory direction.

Physical Demands and Work Environment:
The essential functions of this position will require the employee to perform the following physical activities:
  • Frequent use of office equipment
  • Must be able to carry, push, pull, reach, and lift materials and objects up to 50 lbs.
  • Standing, walking, sitting, reaching, stooping, and bending.
  • Communicates verbally with MFCP leadership, co-workers, and one-on-one, and group meetings.
  • Work in a temperature-controlled office environment with moderate noise.
  • Regular in-office attendance is required.
  • Up to 10% of travel may be required by automobile and/or air travel.
  • On-site regular and reliable attendance is required.

Additional Information:
MFCP Participates in E-Verify
"We are an Equal Opportunity Employer. We do not discriminate on the basis of age, race, sex, color, religion, national origin, marital status, sexual orientation, veteran status, military status, disability, genetic information, or any other applicable status protected by federal, state or local law."
Candidates are subject to pre-employment criminal background, drug screen, and DMV record review, along with reference checks.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.