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Customer Operations Associate Jobs in Alaska (NOW HIRING)

Kohl's

$13 - $18.80/hr

You will efficiently process freight, replenishment, and omni channel operations. What You'll Do ... Engage customers by greeting them and offering assistance with products and services * Execute all ...

Kohl's

$14.10 - $18.35/hr

Support the operations team to receive and process product, execute stockroom operations and omni ... Engage customers by greeting them and offering assistance with products and services All associate ...

Factory Motor Parts

Warehouse Associate

Anchorage, AK · On-site

$18 - $20/hr

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Accurately pull customer orders * Participate in inventory cycle counts * Stock shelves as ...

Factory Motor Parts

Warehouse Associate

Anchorage, AK · On-site

$16.25 - $19.50/hr

We are looking for an energetic and highly-motivated Operations Associate who is interested in ... Accurately pull customer orders * Participate in inventory cycle counts * Stock shelves as ...

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All JobsCustomer Operations Associate JobsCustomer Operations Associate Jobs in Alaska

Customer Operations Associate information

See Alaska salary details

$10

$27

$54

How much do customer operations associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer operations associate in Alaska is $27.69, according to ZipRecruiter salary data. Most workers in this role earn between $18.12 and $29.52 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations associate?

To thrive as a Customer Operations Associate, you need strong problem-solving abilities, attention to detail, and familiarity with customer service processes, often supported by a bachelor’s degree or relevant experience. Proficiency with customer relationship management (CRM) software, ticketing systems, and basic office tools like spreadsheets is typically required. Excellent communication, patience, and a proactive attitude are essential soft skills for effectively addressing customer needs and collaborating with internal teams. These skills and qualities are crucial for ensuring customer satisfaction, efficient operations, and high-quality service delivery.

What are some common challenges faced by customer operations associates, and how can they be managed?

Customer Operations Associates often encounter challenges such as managing high volumes of customer inquiries, addressing complex or sensitive issues, and adapting to frequently changing procedures or technologies. Staying organized, maintaining clear communication, and proactively collaborating with team members can help manage these challenges effectively. Many organizations also provide ongoing training and support, enabling associates to continually develop their problem-solving and customer service skills.

What is the difference between Customer Operations Associate vs Customer Service Representative?

AspectCustomer Operations AssociateCustomer Service Representative
Primary FocusHandling operational processes, order management, and backend supportAssisting customers directly with inquiries, complaints, and product information
Required SkillsProcess management, technical proficiency, problem-solvingCommunication skills, empathy, product knowledge
Work EnvironmentBackend teams, cross-departmental collaborationFrontline customer interaction, call centers, retail
Common UsageIn logistics, e-commerce, SaaS companiesIn retail, telecom, service industries

The Customer Operations Associate primarily manages backend processes and operational tasks, while the Customer Service Representative focuses on direct customer interactions. Both roles are essential in customer support but differ in their scope and daily responsibilities.

What does a customer operations associate do?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive experience. They often use customer relationship management (CRM) tools and communicate via phone, email, or chat to support clients and coordinate internal processes.

What is a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support customer satisfaction and retention.

What is the role of a customer operations associate?

A customer operations associate is responsible for managing customer accounts, resolving issues, and ensuring a positive customer experience. They often use customer relationship management (CRM) tools and require strong communication and problem-solving skills to support business operations effectively.

What are popular job titles related to Customer Operations Associate jobs in Alaska?

For Customer Operations Associate jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Customer Operations Associate jobs in Alaska look for?

The top searched job categories for Customer Operations Associate jobs in Alaska are:

Customer Operations Associate jobs near you
Infographic showing various Customer Operations Associate job openings in Alaska as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $57,590 per year, or $27.7 per hour.

BP Energy Center Operations Associate

The Alaska Community Foundation

Anchorage, AK • On-site

Full-time

Posted 2 days ago

New

Job description

BP Energy Center Operations Associate

Full-time

Reports to:  Director of Administration

Supervises:  N/A

Status:  Full Time, Non Exempt

POSITION SUMMARY

The BP Energy Center Operations Associate facilitates the client and attendee experience through exceptional customer service and attention to detail, and proactively performs the facility’s daily operational duties. This role is central to ensuring the BP Energy Center remains a welcoming, well-run resource for nonprofit organizations and community partners across Alaska.

This position is an afternoon/evening shift from 11:30 am-8:30 pm, Monday through Thursday, and 8:30 am-5:30 pm Friday.

KEY RESPONSIBILITIES

Guest Support

  • Manage online, phone, and in-person reservation requests, following up with detailed communications for clients and staff.
  • Initiate, edit, and track invoices for client reservations.
  • Guide guests through policy and procedure information, ensuring a positive experience.
  • Welcome all guests and provide any assistance needed.
  • Walk clients through the meeting space check-in and check-out processes, clearly communicating expectations and answering any questions.
  • Provide technical assistance for facility technology that may interface with client devices.

Operational Support

  • Manage complimentary coffee and tea services and stations.
  • Pre- and post-screen meeting spaces, common areas, and restrooms for cleanliness and state of readiness; adjust as needed.
  • Perform exterior perimeter walks, removing trash and debris and ensuring a welcoming environment.
  • Manage supply and office inventory.
  • Perform interior plant maintenance.
  • Communicate regularly with the Director of Administration about facility needs.
  • Facility closing procedures, including facility preparation for the next day and alarm management.

QUALIFICATIONS

  • A combination of at least two years of relevant experience in customer service or hospitality roles.
  • Direct experience with a reservation system.
  • M365 experience (Outlook, Excel, Word, SharePoint, OneDrive).
  • Experience connecting devices to projectors and digital displays.
  • Event management experience preferred.
  • Knowledge of and commitment to Alaska communities and the mission of ACF.

CORE COMPETENCIES

  • Customer service and client management.
  • Clear and professional communication.
  • Facility maintenance and technical systems.
  • Sound judgment and professionalism.
  • Attention to process and detail.
  • Health, safety, and compliance awareness.
  • Organizational and systems thinking.
  • Calm, steady approach in a dynamic facility environment.
  • Collaborative, solutions-oriented mindset.

WORK ENVIRONMENT AND ACCESSIBILITY

We are committed to creating an inclusive and accessible workplace. The physical, sensory, and environmental requirements described here represent the general nature of the role and are not intended to exclude individuals who can perform the essential functions of the position with or without reasonable accommodation.

This role may involve a combination of desk-based and active work in a professional office or field environment. The position requires the ability to effectively engage in communication, operate standard office technology or job-related equipment, and perform the core responsibilities of the role.

Reasonable accommodations will be provided in accordance with applicable laws to enable qualified individuals with disabilities to perform the essential functions of this position.