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Customer Operations Assistant Jobs in Colorado (NOW HIRING)

That mission guides how we support our customers, our people and the operation every day. As a ... In monitoring operations, the Sr SOC Mgr will assist with command-and-control decisions, including ...

Sr Mgr, SOC Operations

Denver, CO · On-site

$100K - $132K/yr

That mission guides how we support our customers, our people and the operation every day. As a ... In monitoring operations, the Sr SOC Mgr will assist with command-and-control decisions, including ...

As an Assistant Store Manager, you'll support daily store operations, assist customers, and back up the Store Manager to ensure every visit is a fully charged experience. You'll also be trained and ...

Showing results 41-60

Customer Operations Assistant information

What is a customer operations assistant?

Customer Operations Assistants are professionals who support the daily operations of a company’s customer service or operations department. They handle administrative tasks such as processing orders, responding to customer inquiries, maintaining records, and coordinating between different teams to ensure smooth service delivery. Their role is essential in ensuring customer satisfaction and efficient workflow within the organization. Customer Operations Assistants often use communication, problem-solving, and organizational skills to address customer needs and assist in resolving any operational issues.

What are the key skills and qualifications needed to thrive as a customer operations assistant?

To thrive as a Customer Operations Assistant, you generally need strong communication, organizational, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with CRM systems, order management software, and Microsoft Office Suite is typically required. Attention to detail, patience, and a customer-centric attitude help individuals excel in supporting clients and collaborating with internal teams. These abilities are crucial for ensuring efficient operations, high customer satisfaction, and seamless service delivery.

How does a customer operations assistant typically collaborate with other departments to resolve customer issues?

Customer Operations Assistants often act as a bridge between customers and internal teams such as sales, technical support, and logistics. When addressing customer inquiries or concerns, they may need to coordinate with these departments to gather information, expedite solutions, or communicate updates. Effective communication and organization skills are essential, as the role requires tracking issue progress and ensuring follow-up. This collaboration not only helps resolve customer issues efficiently but also provides valuable feedback to improve overall service processes.

What is the difference between Customer Operations Assistant vs Customer Service Representative?

AspectCustomer Operations AssistantCustomer Service Representative
Primary FocusSupports operational processes, order management, and backend functionsHandles direct customer inquiries, complaints, and service issues
Work EnvironmentOffice setting, often behind the scenesFrontline, interacting directly with customers
Required SkillsAdministrative skills, familiarity with CRM and order systemsCommunication skills, problem-solving, customer interaction

While both roles involve customer interaction, the Customer Operations Assistant primarily focuses on supporting operational tasks and backend processes, whereas the Customer Service Representative directly engages with customers to resolve issues and provide support. Both roles are essential in customer-focused industries but serve different functions within the customer experience.

How much does a customer operations assistant get paid?

The average salary for a customer operations assistant typically ranges from $30,000 to $50,000 per year, depending on experience, location, and company size. Entry-level roles may start lower, while experienced assistants or those in high-demand areas can earn more. Compensation often includes benefits such as health insurance and paid time off.

Is being a customer operations assistant a stressful job?

Customer operations assistants often handle customer inquiries, resolve issues, and manage communication channels, which can be demanding during high-volume periods. The job's stress level depends on factors such as workload, company support, and individual skills in communication and problem-solving.

What does a customer operations assistant get paid?

The average salary for a customer operations assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and company size. Entry-level positions may start lower, while experienced assistants or those in high-demand areas can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What are the most commonly searched types of Customer Operations jobs in Colorado?

The most popular types of Customer Operations jobs in Colorado are:

What cities in Colorado are hiring for Customer Operations Assistant jobs?

Cities in Colorado with the most Customer Operations Assistant job openings:

Infographic showing various Customer Operations Assistant job openings in Colorado as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Assistant Store Manager - Leadville, CO

Big R Stores

Leadville, CO • On-site

Full-time

Posted 7 days ago


Job description

The Assistant Store Manager plays an essential role in ensuring the smooth retail operation of our farm, ranch, and outdoor merchandise store. As the Store Manager's primary support, they are responsible for assisting in all aspects of the store's operations. This includes delivering an exceptional customer experience, offering guidance and support to the store team, and overseeing various operational tasks.

In addition to maintaining high standards of customer service and team leadership, the Assistant Store Manager prioritizes safe work practices while keeping Team Members efficient and on task. They actively cultivate a work environment that fosters these values and ensure that all Team Members are well-versed in company practices and procedures through comprehensive training.

Expectations

Your day-to-day responsibilities will vary, but you must be capable of performing all duties accurately, efficiently, and safely.

Safety: Uphold and enforce safety protocols to ensure a safe and productive work environment.

Customer Service: Provide outstanding customer service and promptly resolve customer concerns.

Store Operations: Assist the Store Manager in driving sales, customer loyalty, supporting Team Members, and delegation of tasks.

Team Management: Assist the Store Manager in issuing discipline/coaching, hiring, scheduling, and training.

Daily Tasks: Perform opening/closing procedures, processes bank deposits, supervise cash handling, complete daily edits and reports promptly, and utilize computer systems to assist customers and respond to internal emails or store ticketing system (list is not all inclusive).

Departmental Expertise to include:

  • Maintain register balances accurately.
  • Monitor layaway and special-order balances.
  • Execute coupon and promotion procedures post-register transactions.
  • Demonstrate comprehensive knowledge of farm and agriculture products and industry.
  • Stay informed about the vendors we work with and the products we carry.
  • Navigate receiving processes and functions proficiently.
  • Conduct firearm sales and review Form 4473 thoroughly.
  • Obtain forklift certification, operate, and provide training.
  • Ensure proper operation, handling, and training regarding propane stations.