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Customer Operations Assistant Jobs in Colorado (NOW HIRING)

Frontier Airlines

Sr Mgr, SOC Operations

Denver, CO · On-site

That mission guides how we support our customers, our people and the operation every day. As a ... In monitoring operations, the Sr SOC Mgr will assist with command-and-control decisions, including ...

Frontier Airlines

Sr Mgr, SOC Operations

Denver, CO · On-site

$100K - $132K/yr

That mission guides how we support our customers, our people and the operation every day. As a ... In monitoring operations, the Sr SOC Mgr will assist with command-and-control decisions, including ...

Gravity Haus Inc

Overnight Operations Specialist

Vail, CO · On-site

$26 - $28/hr

Welcome and assist late-arriving guests, including completing overnight check-ins and providing ... Strong customer service and communication skills. * Highly self-motivated and comfortable working ...

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Customer Operations Assistant information

What is a customer operations assistant?

Customer Operations Assistants are professionals who support the daily operations of a company’s customer service or operations department. They handle administrative tasks such as processing orders, responding to customer inquiries, maintaining records, and coordinating between different teams to ensure smooth service delivery. Their role is essential in ensuring customer satisfaction and efficient workflow within the organization. Customer Operations Assistants often use communication, problem-solving, and organizational skills to address customer needs and assist in resolving any operational issues.

What are the key skills and qualifications needed to thrive as a customer operations assistant?

To thrive as a Customer Operations Assistant, you generally need strong communication, organizational, and problem-solving skills, often supported by a high school diploma or equivalent. Familiarity with CRM systems, order management software, and Microsoft Office Suite is typically required. Attention to detail, patience, and a customer-centric attitude help individuals excel in supporting clients and collaborating with internal teams. These abilities are crucial for ensuring efficient operations, high customer satisfaction, and seamless service delivery.

How does a customer operations assistant typically collaborate with other departments to resolve customer issues?

Customer Operations Assistants often act as a bridge between customers and internal teams such as sales, technical support, and logistics. When addressing customer inquiries or concerns, they may need to coordinate with these departments to gather information, expedite solutions, or communicate updates. Effective communication and organization skills are essential, as the role requires tracking issue progress and ensuring follow-up. This collaboration not only helps resolve customer issues efficiently but also provides valuable feedback to improve overall service processes.

What is the difference between Customer Operations Assistant vs Customer Service Representative?

AspectCustomer Operations AssistantCustomer Service Representative
Primary FocusSupports operational processes, order management, and backend functionsHandles direct customer inquiries, complaints, and service issues
Work EnvironmentOffice setting, often behind the scenesFrontline, interacting directly with customers
Required SkillsAdministrative skills, familiarity with CRM and order systemsCommunication skills, problem-solving, customer interaction

While both roles involve customer interaction, the Customer Operations Assistant primarily focuses on supporting operational tasks and backend processes, whereas the Customer Service Representative directly engages with customers to resolve issues and provide support. Both roles are essential in customer-focused industries but serve different functions within the customer experience.

How much does a customer operations assistant get paid?

The average salary for a customer operations assistant typically ranges from $30,000 to $50,000 per year, depending on experience, location, and company size. Entry-level roles may start lower, while experienced assistants or those in high-demand areas can earn more. Compensation often includes benefits such as health insurance and paid time off.

Is being a customer operations assistant a stressful job?

Customer operations assistants often handle customer inquiries, resolve issues, and manage communication channels, which can be demanding during high-volume periods. The job's stress level depends on factors such as workload, company support, and individual skills in communication and problem-solving.

What does a customer operations assistant get paid?

The average salary for a customer operations assistant typically ranges from $30,000 to $45,000 per year, depending on experience, location, and company size. Entry-level positions may start lower, while experienced assistants or those in high-demand areas can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What are the most commonly searched types of Customer Operations jobs in Colorado?

The most popular types of Customer Operations jobs in Colorado are:

What cities in Colorado are hiring for Customer Operations Assistant jobs?

Cities in Colorado with the most Customer Operations Assistant job openings:

Customer Operations Assistant jobs near you
Infographic showing various Customer Operations Assistant job openings in Colorado as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Field Operations Supervisor

Briggsdale, CO • On-site

EnerStar Solutions
Office Supplies and Stationery Stores • 51 - 200 employees
Learn more about EnerStar Solutionsexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description

Overview

Ready to oversee operations and make a direct impact on every jobsite? Join EnerStar Solutions as a Field Supervisor and help drive safe, efficient field operations while building a rewarding career with a company that invests in your growth and celebrates your success.

At EnerStar Solutions, you're not just overseeing jobs—you are leading people, strengthening customer relationships, and ensuring every project is executed safely, efficiently, and to the highest standard. From managing daily field activities and yard operations in the Briggsdale/Greeley area to supporting major rig moves in Wright, Wyoming, you'll play a critical role in helping our customers stay productive and connected.

EnerStar Solutions provides customized rental and service solutions for industries across North America. From accommodations, matting, water, lighting, logistics, and communications to Starlink high-speed satellite internet solutions, we help customers operate successfully in even the most remote locations.

If you are a hands-on leader who thrives in a fast-paced environment, values safety, and enjoys solving problems while leading by example, we want to hear from you.

Why You'll Love This Opportunity
  • Lead field operations and yard activities that directly support customer success
  • Work alongside an experienced District Manager while developing your leadership skills
  • Earn overtime pay and participate in field projects that make an immediate impact
  • Travel opportunities to support operations and rig moves in Wright, Wyoming, with per diem provided when applicable
  • Be part of a company that invests in your growth and celebrates your success
  • Comprehensive benefits and retirement savings programs
What You'll Do

As a Field Supervisor, you will help lead daily operations in the field and yard while ensuring work is completed safely, efficiently, and to EnerStar standards.

You will:

  • Lead by example and promote a strong safety culture
  • Champion EnerStar's Core Values in all interactions
  • Supervise field personnel to ensure safe, productive operations
  • Assist with scheduling, coordination, and execution of daily field activities
  • Support management of yard operations, equipment readiness, and overall organization
  • Maintain a safe work environment and ensure compliance with company policies and client site requirements
  • Communicate regularly with the District Manager regarding operational needs, personnel, and customer concerns
  • Build and maintain positive relationships with customers and support exceptional service delivery
  • Ensure all tickets and required documentation are completed accurately before leaving a jobsite
  • Verify team members are utilizing proper PPE and working safely at all times
  • Support quality assurance efforts and maintain high service standards
  • Maintain DOT compliance for company vehicles, including CMV and non-CMV units
  • Assist with inventory, equipment tracking, and operational logistics
  • Serve as a backup to the District Manager as needed
  • Travel to Wright, WY and other locations as business needs require
  • Perform additional duties and responsibilities as assigned
What You Bring

Required Education

  • High School Diploma or equivalent

Preferred

  • Relevant industry certifications

Experience

  • 2+ years of directly related industry experience
  • Previous supervisory or team leadership experience is preferred

Knowledge, Skills & Abilities

You will be successful in this role if you have:

  • Strong leadership and team-building skills
  • Excellent verbal and written communication skills
  • Working knowledge of DOT rules and regulations
  • Strong customer service and relationship-building abilities
  • A commitment to safety and operational excellence
  • The ability to remain calm and effective in high-pressure situations
  • Strong problem-solving and organizational skills
  • A self-motivated, results-driven mindset
  • The ability to motivate and develop others
  • A clean driving record
  • The ability to stand, walk, bend, and stoop for extended periods
  • Willingness to travel as required
Travel Requirements

Travel is a regular component of this role. You will be expected to travel within the district and periodically assist with operations and rig moves in Wright, Wyoming. Per diem will be provided for qualifying travel assignments.

Benefits

EnerStar Solutions offers a competitive benefits package designed to support you and your family:

  • 401(k) with Company Match
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • AD&D Insurance
  • Employee Assistance Program (EAP)
  • Employee Referral Program
  • Paid Time Off
  • Paid Holidays
  • Per Diem Pay
About EnerStar Solutions

EnerStar provides customized rental and service solutions for all industries. We help customers connect worksites through accommodations, matting, water, lighting, logistics, communications, and integrated Starlink satellite internet solutions. We are committed to delivering innovative, turnkey services while maintaining the highest standards of safety, quality, and customer service.

Our Core Values guide everything we do. We believe in developing great people, building lasting customer relationships, and continuously improving the way we serve our communities and customers.

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