ZipRecruiter

Log In

1

Customer Onboarding Jobs in Oregon (NOW HIRING)

Enumerate

Manager of Customer Onboarding

OR · On-site +1

The Manager of Customer Onboarding is a "player-coach" role that combines managing a team of onboarding specialists with directly supporting onboarding efforts for a limited number of clients. This ...

Jumio

Onboarding Manager

OR · On-site +1

The role owns the customer onboarding journey and partners closely with the implementation manager, ensuring customers achieve a fast, predictable, and high-quality deployment experience while ...

Quince

CRM Architect, B2B

OR · On-site +1

Onboarding & Health Measurement * Collaborate cross-functionally to define the critical business metrics required to evaluate customer onboarding success and long-term account health. * Translate ...

RxSight

Account Manager (Mountain West)

Portland, OR · On-site

$130K/yr

Co-own and execute net new customer onboarding processes with CSs focused on full team alignment and measured time to first implant as a key measure of success. * Conduct formal business reviews with ...

next page

Showing results 1-20

All JobsCustomer Onboarding JobsCustomer Onboarding Jobs in Oregon

Customer Onboarding information

See Oregon salary details

$13

$27

$50

How much do customer onboarding jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer onboarding in Oregon is $27.43, according to ZipRecruiter salary data. Most workers in this role earn between $20.10 and $30.77 per hour, depending on experience, location, and employer.

What is a customer onboarding?

A Customer Onboarding job involves guiding new customers through the initial stages of using a product or service. This role ensures customers have a smooth transition, understand key features, and achieve their desired outcomes. Responsibilities typically include setting up accounts, providing training, and addressing any early concerns. The goal is to enhance customer satisfaction, reduce churn, and build long-term relationships. Effective onboarding helps customers see immediate value, increasing retention and loyalty.

What are the main responsibilities of a customer onboarding?

A Customer Onboarding specialist is typically responsible for guiding new clients through the setup process, ensuring they understand the company's products or services and are set up for success. This includes conducting training sessions, answering client questions, resolving initial issues, and coordinating with product or technical teams to address client needs. They often create tailored onboarding plans, track client progress, and provide ongoing support during the early stages of the customer relationship. Success in this role requires managing multiple accounts simultaneously while delivering a positive and professional experience to each client.

What are the key skills and qualifications needed to thrive in customer onboarding, and why are they important?

To thrive as a Customer Onboarding professional, you need strong communication abilities, organization, problem-solving skills, and a background in customer service or account management. Familiarity with CRM platforms like Salesforce or HubSpot and experience with onboarding tools or project management systems is often required. Standout candidates excel in empathy, patience, and relationship-building with clients. These skills ensure new customers have a smooth transition and positive experience, fostering retention and satisfaction.

What are the most commonly searched types of Customer Onboarding jobs in Oregon?

The most popular types of Customer Onboarding jobs in Oregon are:

What are popular job titles related to Customer Onboarding jobs in Oregon?

For Customer Onboarding jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Customer Onboarding jobs in Oregon look for?

The top searched job categories for Customer Onboarding jobs in Oregon are:

What cities in Oregon are hiring for Customer Onboarding jobs?

Cities in Oregon with the most Customer Onboarding job openings:

Customer Onboarding jobs near you
Infographic showing various Customer Onboarding job openings in Oregon as of August 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $57,060 per year, or $27.4 per hour.

Manager of Customer Onboarding

Enumerate

OR • On-site, Remote

Full-time

Posted 6 days ago

Job description

Enumerate is looking for a Manager of Customer Onboarding to join our team!

The Manager of Customer Onboarding is a "player-coach" role that combines managing a team of onboarding specialists with directly supporting onboarding efforts for a limited number of clients. This role ensures the team meets performance goals while maintaining a personal connection to the onboarding process. The ideal candidate is an empathetic leader, organized project manager, and excellent communicator passionate about customer success. This is a remote role within the United States - candidates must be comfortable working EST hours.

Responsibilities:

  • Lead, mentor, and develop a team of onboarding managers to meet performance and quality goals.
  • Conduct regular 1-on-1s and team meetings to provide guidance, share best practices, and address challenges.
  • Monitor team performance metrics and provide feedback to ensure continuous improvement.
  • Oversee the onboarding process, ensuring smooth transitions and timely achievement of key milestones.
  • Manage a reduced portfolio of onboarding projects to stay connected to the customer experience and model best practices for the team.
  • Act as an escalation point for complex onboarding challenges, collaborating with other teams to resolve issues.
  • Drive process improvements to enhance efficiency and customer satisfaction and to reduce the time needed to successfully onboard clients
  • Partner with cross-functional teams such as Sales, Product, and Customer Success to align efforts and ensure a seamless client experience.
  • Report on onboarding metrics, team performance, and process improvements to leadership.

Requirements:

  • 3-5 years of experience in SaaS onboarding, implementation, or similar roles, with at least 1 year in a leadership or supervisory capacity.
  • Strong project management skills and ability to manage priorities effectively.
  • Excellent communication and relationship-building skills.
  • Bachelor's degree preferred but not required.

Apply