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Customer Manager Jobs in Roy, UT (NOW HIRING)

Kroger Family of Companies

CUSTOMER SVC/LEAD

Ogden, UT · On-site

Report pricing and scanning discrepancies to the appropriate manager. * Process customer transactions quickly, accurately, and efficiently. * Ensure customer returns and exchanges are handled to ...

KOHLS

Full-Time Customer Service Supervisor

Clinton, UT · On-site

$18.10/hr

About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will teach ...

New

RDO Equipment

Customer Service Advisor

Centerville, UT · On-site

$80K - $100K/yr

... other management approved products. • Maintain basic technical knowledge of RDO Equipment Co ... to customers in a defined sales area. • Maintain product knowledge; understand features and ...

RDO Equipment

Customer Service Advisor

Centerville, UT · On-site

$80K - $100K/yr

Customer Service Advisor The Customer Service Advisor will sell service and parts for customer ... other management approved products. • Maintain basic technical knowledge of RDO Equipment Co ...

Mr.Handyman

Customer Service Representative

Layton, UT · On-site

$17 - $21/hr

Lead management and Scheduling - you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals * Making ...

RDO Equipment Co.

Customer Service Advisor

Centerville, UT · On-site

$80K - $100K/yr

... other management approved products. • Maintain basic technical knowledge of RDO Equipment Co ... to customers in a defined sales area. • Maintain product knowledge; understand features and ...

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Customer Manager information

See Roy, UT salary details

$31.5K

$63K

$102.1K

How much do customer manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for customer manager in Roy, UT is $63,047.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $74,400.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What are the most commonly searched types of Customer jobs in Roy, UT?

The most popular types of Customer jobs in Roy, UT are:

What job categories do people searching Customer Manager jobs in Roy, UT look for?

The top searched job categories for Customer Manager jobs in Roy, UT are:

What cities near Roy, UT are hiring for Customer Manager jobs?

Cities near Roy, UT with the most Customer Manager job openings:

Customer Manager jobs near you

Onsite Warehouse Manager - Pallet Services

Salt Lake City, UT • On-site

48forty Solutions
Plastics Packaging Film and Sheet (including Laminated) Manufacturing • 1 - 5K employees
Learn more about 48forty Solutionsexternal

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

48forty Solutions rating

6.5

Company rating: 6.5 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

Job description

As a Warehouse Manager, also known as an On-Site Manager, you’ll get to manage an entire site within a customer’s distribution center. You’ll have the opportunity to build/maintain the relationship with the customer, manage all operations required, and ensure high employee satisfaction for your team!  


  • Manage all employees, both administrative and manufacturing, who may work multiple shifts, and can range in size from three to twenty-five employees 

  • Communicate goals, manage schedules, and coordinate workloads to achieve facility goals 

  • Maintain quality and safety standards throughout the site 

  • Train and develop associates, ensure they are following company policies, procedures, and standards 

  • Manage customer relationships for site

  • Assist with the entire new hire process with dedicated Recruiter and Onboarding Team in HR 

  • Manages employee relations issues, locally, in conjunction with Corporate HR team 

  • Analyze site data to make continuous improvements in operational excellence 

  • Draft reports, business correspondence, and procedural instruction manuals 

  • Effectively present information and respond to questions from groups of managers, clients, customers, and the public 

  • Monitor each employee’s performance and workload to ensure expectations are met 

  • Other duties as assigned 


  • Bachelor's degree preferred; high school diploma or GED required 

  • Knowledge of WMS (Warehouse Management System) preferred

  • 5+ years of experience, preferably in retail management, distribution, supply chain, or manufacturing environments 

  • 3+ years of experience in a supervisory role

  • Retail/service industry experience is ideal 

  • Proficient in use of MS Office products required 

  • Spanish is a plus in many locations

  • Forklift Certification Required 

  • Must possess a valid driver’s license to allow for travel, as required 


  • Competitive Pay, Holiday Pay, and Daily Pay – Access to your earned wages before payday! 
  • Referral Bonuses 
  • Long-Term Career Advancement
  • Paid Time Off 
  • Medical, Dental, Vision, Basic Life, AD&D, and Short-Term & Long-Term Disability insurance for Eligible Full Time Employees 
  • 401(k) Retirement Plan 
  • Great Team Environment 

Relogistics is part of the largest pallet management services company in North America! We provide end-to-end pallet solutions, from supply to retrieval, on-site services, reverse logistics, and packaging materials. We are truly Pallet Management Made Simple, our workforce is the heart and soul of our business, and we’re looking for our next On-Site Manager to join our team! 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.   

  • Ability to work in extreme conditions to include, but not limited to, elements, heat, cold, and air particulate 

  • Repetitively adjust body position to bend, stoop, walk, turn, pivot, and stand for entire shifts of varying lengths 

  • Forklift operator is required to sit for long periods of time 

  • The noise level in the work environment is dependent on location 

  • Personal Protective Equipment (PPE) is required (eye protection, ear protection is mandatory at several locations, safety shoes) 

  • Specific vision abilities required by this job include close vision, distance vision and color vision. 

  • May be required to lift pallets by hand, each weighing between 50 lbs. to 75 lbs. 

Relogistics is an equal opportunity employer.  


USD $60,000.00 - USD $65,000.00 /Yr.

What 48forty Solutions employees say

Pay

Benefits

Hours and flexibility

Workplace

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About 48forty Solutions

Sourced by ZipRecruiter

Industry

Plastics packaging film and sheet (including laminated) manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Houston, TX, US

Year founded

1992

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