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Customer Manager Jobs in Roy, UT (NOW HIRING)

Gallagher

Client Manager

Clearfield, UT

  • Retirement

Overview As the Client Manager you will ensure delivery of exceptional service to Gallagher's clients by actively managing client accounts. You will work with our sales team to ensure client ...

Arthur J. Gallagher & Co.

Client Manager

Clearfield, UT · On-site

  • Retirement

Client Manager At Gallagher Benefit Services, you're a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people ...

Kadince

Customer Success Manager

Ogden, UT · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Who We Want to Hire To be a Kadince Customer Success Manager you should have at least 1 year of experience working in the financial industry. Ideally, you'll have experience with community ...

Kadince

Customer Success Manager

Ogden, UT · On-site

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Who We Want to Hire To be a Kadince Customer Success Manager you should have at least 1 year of experience working in the financial industry. Ideally, you'll have experience with community ...

Kadince

Customer Success Manager

Ogden, UT · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Who We Want to Hire To be a Kadince Customer Success Manager you should have at least 1 year of experience working in the financial industry. Ideally, you'll have experience with community ...

LoanPro

Sr. Customer Success Manager

Farmington, UT · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Sr. Customer Success Manager - Farmington, UT (Preferred) Why LoanPro: "We want to change how the future of finance works. We're working to change finance to be highly personalized. It changes who ...

LoanPro

Sr. Customer Success Manager

Farmington, UT · On-site

  • Medical

  • Dental

  • Retirement

  • PTO

Sr. Customer Success Manager - Farmington, UT (Preferred) Why LoanPro: "We want to change how the future of finance works. We're working to change finance to be highly personalized. It changes who ...

LoanPro

Sr. Customer Success Manager

Farmington, UT

  • Medical

  • Dental

  • Retirement

  • PTO

Sr. Customer Success Manager - Farmington, UT (Preferred) Why LoanPro: "We want to change how the future of finance works. We're working to change finance to be highly personalized. It changes who ...

Atlassian

Associate Customer Success Manager

Magna, UT · On-site +1

In this role, you'll be managing an important segment of our customers through implementation and rollout and the eventual renewal. Along the way, you'll be focused on driving their success with the ...

Wasatchproperty

Customer Success Manager - Digital Ads

Ogden, UT · On-site +1

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Customer Success Manager - Digital Ads: MarketStar is seeking a Customer Success Manager (CSM) to support a leading digital advertising and media technology platform. In this role, you will ...

Assa Abloy

Customer Support Agent

Salt Lake City, UT · On-site

$18 - $24/hr

  • PTO

HID Global Identity and Access Management Solutions products protect more than 85 million user ... Guiding customers through troubleshooting, product usage, and site navigation. * Following up ...

MarketStar

Customer Success Manager - Digital Ads

Ogden, UT · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Customer Success Manager - Digital Ads: MarketStar is seeking a Customer Success Manager (CSM) to support a leading digital advertising and media technology platform. In this role, you will ...

MarketStar

Customer Success Manager - Digital Ads

Ogden, UT · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Customer Success Manager - Digital Ads: MarketStar is seeking a Customer Success Manager (CSM) to support a leading digital advertising and media technology platform. In this role, you will ...

MarketStar

Customer Success Manager - Digital Ads

Ogden, UT · On-site +1

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Customer Success Manager - Digital Ads: MarketStar is seeking a Customer Success Manager (CSM) to support a leading digital advertising and media technology platform. In this role, you will ...

ASSA ABLOY

Customer Support Agent

Salt Lake City, UT

$18 - $24/hr

  • PTO

HID Global Identity and Access Management Solutions products protect more than 85 million user ... Guiding customers through troubleshooting, product usage, and site navigation. * Following up ...

MINISO USA

Store Manager

Farmington, UT

$19 - $30/hr

Ensure seamless store execution, which includes delivering outstanding customer service, upholding ... Manage cash-handling tasks, ensure strict adherence to standard operating procedures, and create a ...

Floor & Decor Holdings

Connected Customer Supervisor

Ogden, UT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Lead inventory management and accuracy throughout the store * Process customer refunds and exchanges according to established guidelines * Oversee signage updates and price changes for store SKU ...

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All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Roy, UT

Customer Manager information

See Roy, UT salary details

$31.5K

$63K

$102.1K

How much do customer manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer manager in Roy, UT is $63,047.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $74,400.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What are the most commonly searched types of Customer jobs in Roy, UT?

The most popular types of Customer jobs in Roy, UT are:

What job categories do people searching Customer Manager jobs in Roy, UT look for?

The top searched job categories for Customer Manager jobs in Roy, UT are:

What cities near Roy, UT are hiring for Customer Manager jobs?

Cities near Roy, UT with the most Customer Manager job openings:

Customer Manager jobs near you

Client Manager

Gallagher

Clearfield, UT

Full-time

Retirement

Posted 5 days ago

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

211th of 309 rated insurance

Job description

Introduction
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
 

Overview

As the Client Manager you will ensure delivery of exceptional service to Gallagher’s clients by actively managing client accounts. You will work with our sales team to ensure client satisfaction. We will rely on your leadership skills to help guide our Client Service Associates and create a learning environment. You apply your business insight and strong dedication to service to create depth in our client relationships.


How you'll make an impact
  • You will manage increasingly complex accounts with a strong focus on self-funded business while collaborating with senior teammates
  • Utilizing Gallagher’s resources and tools, you will create effective client deliverables
  • You support the employee benefits Client Service Cycle to ensure a seamless renewal process. We measure success based on retention and our renewal target is 95%.
  • You will resolve service-related issues independently but know when to raise concerns to more experienced client service team members
  • Prepare RFP’s, coordinate vendor responses, support negotiations, analyze and spreadsheet proposal results, and develop the client presentations
  • You will "cross-solve" with your clients to communicate resources available within Gallagher that we may not currently provide (Pharmacy Practice, Retirement Services, HR Consulting, Voluntary Benefits, etc.)
  • Guide and support new hires and account associates
  • Complete internal professional development programs to gain an understanding of the insurance industry and GBS processes
  • We ask our team to exemplify the highest ethical standards, promote ethical behavior and uphold The Gallagher Way

What skills will make me successful in this role?

  • You possess strong communication skills that will allow you to build professional relationships with both internal and external partners. We are a collaborative team and look for teammates who understand the importance of deadlines and are open to constructive feedback.
  • Adaptable and remain composed and in an environment that requires balancing multiple priorities in any given day
  • You actively seek to develop your professional skills and improve efficiency
  • You are innovative and rarely satisfied with the status quo! You love to generate new and practical ideas and aim to continuously improve
  • A desire to learn Gallagher’s tools, systems, and shared resources
  • We look for the people who go the “Extra Mile” to achieve results that benefit the client, the Branch and Gallagher

About You
  • Bachelor’s Degree plus 3 or more years client service and/or claims management experience - OR -

High School diploma degree/GED with 8+ years client service and/or claims management experience

  • Appropriately licensed
  • Able and willing to travel approximately 25% of the time
  • Working knowledge of Microsoft Windows applications and MS Office

#LI-AM3


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:
  • Bachelor’s Degree plus 3 or more years client service and/or claims management experience - OR -

High School diploma degree/GED with 8+ years client service and/or claims management experience

  • Appropriately licensed
  • Able and willing to travel approximately 25% of the time
  • Working knowledge of Microsoft Windows applications and MS Office

#LI-AM3

Education:UNAVAILABLEEmployment Type: FULL_TIME

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