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Customer Manager Jobs in Bountiful, UT (NOW HIRING)

Qualus

Client Manager

Salt Lake City, UT · On-site +1

$150K - $190K/yr

The Client Manager is responsible for developing new business in their assigned territory. They ... Establish and maintain productive peer-to-peer relationships with customers and prospective clients.

Qualus

Client Manager

Salt Lake City, UT · On-site

The Client Manager is responsible for developing new business in their assigned territory. They ... Establish and maintain productive peer-to-peer relationships with customers and prospective clients.

Gallagher

Client Manager

Midvale, UT · On-site

The Branch Client Service Manager II directly contributes to key business outcomes such as client retention, client satisfaction, enhancing AJG's value to our clients and prospects, achieving ...

Wendy's

Customer Service Manager

Lake Point, UT · On-site

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Wendy's

Customer Service Manager

Draper, UT · On-site

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Wendy's

Customer Service Manager

Draper, UT · On-site

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a service culture designed to "Delight Every Customer." You will inspire the entire restaurant team to ...

Vobev, LLC

Customer Account Manager

Salt Lake City, UT · On-site

SUMMARY We are seeking a highly organized and customer-focused professional to manage key customer accounts in a fast-paced manufacturing environment. This role serves as the primary liaison between ...

Orion180

Customer Experience Manager

Draper, UT · On-site

We are seeking a Customer Experience Manager to lead our Customer Experience Department, encompassing Customer Support, Policy Administration, and Inspections. In this role, you will guide a high ...

Everseen

Customer Success Manager

Salt Lake City, UT · On-site

The Role The Customer Success Manager role is pivotal in building and nurturing long-term partnerships with our retail clients. You will serve as the primary voice for value assurance, retail best ...

Outcode Software

Customer Success Manager

Draper, UT

Customer Success Manager Outcode Software At Outcode Software, we're dedicated to empowering our clients to succeed with our innovative solutions. As a Customer Success Manager, you'll play a crucial ...

Harmons

Customer Service Manager

Salt Lake City, UT · On-site

$18.90 - $20.40/hr

-FULL-TIME POSITION -OPEN AVAILABILITY INCLUDING WEEKENDS AND HOLIDAYS REQUIRED -PREVIOUS MANAGEMENT EXPERIENCE PREFERRED -EXCELLENT CUSTOMER SERVICE REQUIRED $18.90 - $20.40 PER HOUR GENERAL PURPOSE:

Graybar

Manager Customer Service

Salt Lake City, UT · On-site

As a Manager Customer Service, you will oversee customer service, administrative, operations, and logistics staff in the branch to help the Company achieve its sales, financial and service goals. In ...

Graybar

Manager Customer Service

Salt Lake City, UT · On-site

$85K/yr

As a Manager Customer Service, you will oversee customer service, administrative, operations, and logistics staff in the branch to help the Company achieve its sales, financial and service goals. In ...

Kadince

Customer Success Manager

Ogden, UT · Remote

Who We Want to Hire To be a Kadince Customer Success Manager you should have at least 1 year of experience working in the financial industry. Ideally, youll have experience with community involvement ...

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Showing results 1-20

All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Bountiful, UT

Customer Manager information

See Bountiful, UT salary details

$31.1K

$62.3K

$100.9K

How much do customer manager jobs pay per year?

As of Jul 29, 2026, the average yearly pay for customer manager in Bountiful, UT is $62,313.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,400.00 and $73,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. The level of stress varies based on the work environment, workload, and individual coping skills, but it often requires strong communication and patience. Proper training and support can help manage stress levels effectively.

What are some common challenges faced by Customer Managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the highest paid customer service job?

The highest paid customer service roles are often executive-level positions such as Customer Service Directors or Vice Presidents, with salaries reaching six figures or more. These roles typically require extensive experience, leadership skills, and often involve overseeing large teams or strategic initiatives.

What does a Customer Manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

Do you need a degree to be a customer service manager?

A degree is not always required to become a customer service manager, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant experience, strong communication skills, and leadership abilities are often more important for this role than formal education. Certifications in customer service or management can also enhance prospects.

What is the role of a customer manager?

A customer manager is responsible for maintaining and improving relationships with clients, ensuring customer satisfaction, and addressing their needs. They often coordinate with sales, support, and marketing teams, and may use customer relationship management (CRM) tools to track interactions and feedback.
What job categories do people searching Customer Manager jobs in Bountiful, UT look for? The top searched job categories for Customer Manager jobs in Bountiful, UT are:
What cities near Bountiful, UT are hiring for Customer Manager jobs? Cities near Bountiful, UT with the most Customer Manager job openings:
Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Bountiful, UT as of July 2026, with employment types broken down into 100% Full Time. Highlights an 59% In-person, and 41% Remote job distribution, with an average salary of $62,313 per year, or $30 per hour.

Client Manager

Qualus

Salt Lake City, UT • On-site, Remote

$150K - $190K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Position Overview
Power your future with Qualus as a Client Manager in our Commercial and Industrial department supporting the Power industry. The Client Manager is responsible for developing new business in their assigned territory. They will work closely with operations, marketing, and sales leadership to help implement a tactical marketing plan that will increase revenues and profits.
Responsibilities
  • Work with leadership to identify and pursue target strategic markets and clients with service offerings.
  • Establish and maintain productive peer-to-peer relationships with customers and prospective clients.
  • Support sales initiatives by providing client relationship support and assisting with sales calls to help drive business.
  • Develop and execute lead generation.
  • Collaborate with team to identify opportunities, plan and execute growth strategies.
  • Oversee negotiation of contract process in collaboration with operations and legal.
  • Perform market research and analysis.
  • Evaluate operational issues to determine how competitive and current the organization is with the latest trends in the industry.
  • Support and manage the proposal process and ensuring successful completion and submission to the client.
  • Monitor external and internal environment in support of developing of new market segments.
  • Support the development of marketing campaigns for new products and services.
  • Assist in developing an evaluation process to gain feedback from clients.

Minimum Qualifications
  • Strong background in business development, sales, or marketing with a working knowledge of the power/energy industry.
  • Thorough understanding of electrical power systems and associated equipment.
  • Ability to leverage all aspects of market channels including EPC, ESCO's, Utility Companies, Developers, Engineering Companies, End-Users, and Equipment Manufacturers.
  • Experience understanding customer needs and business drivers and using this knowledge to develop account plans and strategies.
  • Strong leadership abilities, entrepreneurial spirit and strong sense of urgency.
  • Ability to manage time and prioritize workload independent of direct supervision.
  • Ability to communicate effectively in and across teams; must possess strong verbal, written, and interpersonal communication skills.
  • Cultivate business development opportunities through effective competitive and market analysis.
  • Ability to foster and build strong working relationships.
  • Strategic planning and tactical implementation skills.

#LI-MM2
Benefits & Compensation
Qualus benefits offered include Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Parental Leave, Paid time off, and Holidays, for those who qualify.
The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The salary range provided in this job posting may be subject to change for business purposes.
Company Overview
Qualus is a leading pure-play power solutions firm and innovator at the forefront of power infrastructure transformation, with differentiated capabilities across grid modernization, resiliency, security, and sustainability. The firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, energy efficiency and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has over 2,000 professionals, with offices throughout the U.S. and Canada.
EEO
We are an equal opportunity employer and value diversity. We are committed to providing an inclusive workplace and do not discriminate on any grounds protected by applicable human rights legislation across Canada and the US.
We are committed to a secure and transparent hiring process. We do not request payment or sensitive personal information, such as Social Security numbers or banking details, during the application process. Please use caution and verify opportunities through our official channels.

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