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Customer Manager Jobs in Roy, UT (NOW HIRING)

MINISO USA

Assistant Store Manager

Farmington, UT · On-site

$18 - $25/hr

Drive customer engagement with the membership program, actively promoting sign-ups and building loyalty to increase both retention and sales performance. * Support the Store Manager by mentoring ...

MINISO USA

Assistant Store Manager

Farmington, UT · On-site

$18 - $25/hr

Drive customer engagement with the membership program, actively promoting sign-ups and building loyalty to increase both retention and sales performance. * Support the Store Manager by mentoring ...

SBM Management Services

Customer Service Rep

Ogden, UT · On-site

$15.75 - $21.25/hr

Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in during staff shortage * Support shift lead in completing punch-list items * Use proper personal ...

SBM Management Services

Customer Service Rep

South Weber, UT · On-site

$14.75 - $20/hr

Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in during staff shortage * Support shift lead in completing punch-list items * Use proper personal ...

SBM Management Services LP

Customer Service Rep

Ogden, UT

$15.75 - $21.25/hr

Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in during staff shortage * Support shift lead in completing punch-list items * Use proper personal ...

SBM Management Services LP

Customer Service Rep

Uintah, UT

$14.75 - $20/hr

Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in during staff shortage * Support shift lead in completing punch-list items * Use proper personal ...

SBM Management Services LP

Customer Service Rep

Ogden, UT · On-site

$15.75 - $21.25/hr

Talk with lead, supervisor, co-workers, managers, and customers in a professional manner * Fill in during staff shortage * Support shift lead in completing punch-list items * Use proper personal ...

DSV A/S

Manager, Operations

Salt Lake City, UT · On-site

DSV - Global Transport and Logistics At DSV, our purpose is to keep customers' supply chains ... Manager, Operations Time Type: Full Time Shift: This will be an overnight Operations Manager ...

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All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Roy, UT

Customer Manager information

See Roy, UT salary details

$31.5K

$63K

$102.1K

How much do customer manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for customer manager in Roy, UT is $63,047.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $74,400.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What are the most commonly searched types of Customer jobs in Roy, UT?

The most popular types of Customer jobs in Roy, UT are:

What job categories do people searching Customer Manager jobs in Roy, UT look for?

The top searched job categories for Customer Manager jobs in Roy, UT are:

What cities near Roy, UT are hiring for Customer Manager jobs?

Cities near Roy, UT with the most Customer Manager job openings:

Customer Manager jobs near you

Assistant Store Manager

Farmington, UT • On-site

MINISO USA
Retail • 201 - 500 employees
Learn more about MINISO USAexternal

$18 - $25/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Job Summary
The Assistant Store Manager supports the Store Manager in overseeing daily operations, ensuring exceptional customer service, and driving store performance. This role includes coaching team members, maintaining visual and operational standards, and implementing strategies to achieve sales and productivity goals.
Essential Job Functions
  • Will report directly to the Store Manager and lead a dynamic team of Shift Leads and Sales Associates.
  • Expected to consistently embody and promote the mission and core values of Miniso in every aspect of your role.
  • Responsibility will be to support the Store Manager in ensuring smooth store operations, which includes delivering exceptional customer service, maintaining merchandising standards, adhering to operational procedures, and driving sales performance.
  • Drive customer engagement with the membership program, actively promoting sign-ups and building loyalty to increase both retention and sales performance.
  • Support the Store Manager by mentoring trainee associates, achieving sales targets, and driving business growth.
  • Support management of inventory levels, processing shipments, handling damages and returns, and managing supplies.
  • Assist in the recruitment process for store talent, training, staffing, and retention.
  • Support the Store Manager with all administrative tasks, ensuring strict adherence to policies and procedures, including staff scheduling, inventory management, and compliance with Miniso handbook guidelines.
  • Help ensure the store remains in top condition and adheres to visual merchandising standards by communicating insights and feedback to the Store Manager.
  • Capable in delivering constructive feedback that promotes both recognition and accountability, fostering a culture of growth and continuous improvement within the team.
  • Work closely with the Store Manager and Loss Prevention Team to address internal and external shrink in alignment with company policies and procedures.
  • Achieve sales targets by training, motivating, mentoring, and offering constructive feedback to the sales team.
  • Manage cash-handling tasks, ensure strict adherence to standard operating procedures, and create a clean, safe environment for both associates and customers.

Additional Qualifications
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Proven successful experience in retail management.
  • Strong leadership, organizational, and customer management skills.
  • Excellent communication and interpersonal abilities.
  • Ability to relocate or manage additional stores based on business needs.
  • Ability to travel between locations is required.

Education & Experience
  • High school diploma or equivalent required; Associate degree or higher in Business Administration, Organizational Behavior, Hospitality or related degrees is preferred.
  • 1+ years of experience in retail management, with a strong track record of leading teams.

Pay Range
USD $18.00 - USD $25.00 /Hr.

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