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Customer Manager Jobs in Layton, UT (NOW HIRING)

Qualus

Client Manager

Salt Lake City, UT · On-site +1

$150K - $190K/yr

Position Overview Power your future with Qualus as a Client Manager in our Commercial and Industrial department supporting the Power industry. The Client Manager is responsible for developing new

Qualus

Client Manager

Salt Lake City, UT

Position Overview Power your future with Qualus as a Client Manager in our Commercial and Industrial department supporting the Power industry. The Client Manager is responsible for developing new

Vobev, LLC

Customer Account Manager

Salt Lake City, UT · On-site

SUMMARY We are seeking a highly organized and customer-focused professional to manage key customer accounts in a fast-paced manufacturing environment. This role serves as the primary liaison between

Everseen

Customer Success Manager

Salt Lake City, UT · On-site

Everseen: A leader in vision AI solutions for the world's leading retailers. The Role The Customer Success Manager role is pivotal in building and nurturing long-term partnerships with our retail

Graybar

Manager Customer Service

Salt Lake City, UT

Become part of the excitement. As a Manager Customer Service, you will oversee customer service, administrative, operations, and logistics staff in the branch to help the Company achieve its sales,

Graybar

Manager Customer Service

Salt Lake City, UT · On-site

$85K/yr

Become part of the excitement. As a Manager Customer Service, you will oversee customer service, administrative, operations, and logistics staff in the branch to help the Company achieve its sales,

Kadince

Customer Success Manager

Ogden, UT · Remote

Salary: $65K - $80K About Kadince Kadince (pronounced cadence) is a fully remote software company founded in 2013. In a nutshell, we build tools to help compliance and marketing professionals at

Kadince

Customer Success Manager

Ogden, UT · Remote

About Kadince Kadince (pronounced cadence) is a fully remote software company founded in 2013. In a nutshell, we build tools to help compliance and marketing professionals at financial institutions

Kadince

Customer Success Manager

Ogden, UT · On-site

$65K - $80K/yr

About Kadince Kadince (pronounced cadence) is a fully remote software company founded in 2013. In a nutshell, we build tools to help compliance and marketing professionals at financial institutions

Quad

Customer Account Manager

Salt Lake City, UT

General Purpose of Job: The Customer Account Manager acts as the essential point of contact between the company and its clients, coordinating with the sales, operations, and production departments to

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All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Layton, UT

Customer Manager information

See Layton, UT salary details

$30K

$60.1K

$97.2K

How much do customer manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for customer manager in Layton, UT is $60,058.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $70,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

Is a CSA job stressful?

A Customer Service Associate (CSA) job can be stressful due to high customer interaction, problem-solving demands, and meeting performance targets. The level of stress varies based on the work environment, workload, and individual coping skills, but it often requires strong communication and patience. Proper training and support can help manage stress levels effectively.

What are some common challenges faced by Customer Managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the highest paid customer service job?

The highest paid customer service roles are often executive-level positions such as Customer Service Directors or Vice Presidents, with salaries reaching six figures or more. These roles typically require extensive experience, leadership skills, and often involve overseeing large teams or strategic initiatives.

What does a Customer Manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

Do you need a degree to be a customer service manager?

A degree is not always required to become a customer service manager, but many employers prefer candidates with a bachelor's degree in business, management, or related fields. Relevant experience, strong communication skills, and leadership abilities are often more important for this role than formal education. Certifications in customer service or management can also enhance prospects.

What is the role of a customer manager?

A customer manager is responsible for maintaining and improving relationships with clients, ensuring customer satisfaction, and addressing their needs. They often coordinate with sales, support, and marketing teams, and may use customer relationship management (CRM) tools to track interactions and feedback.
What are popular job titles related to Customer Manager jobs in Layton, UT? For Customer Manager jobs in Layton, UT, the most frequently searched job titles are:
What job categories do people searching Customer Manager jobs in Layton, UT look for? The top searched job categories for Customer Manager jobs in Layton, UT are:
What cities near Layton, UT are hiring for Customer Manager jobs? Cities near Layton, UT with the most Customer Manager job openings:
Customer Manager jobs near you

Client Manager

Qualus

Salt Lake City, UT • On-site, Remote

$150K - $190K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

Position Overview
Power your future with Qualus as a Client Manager in our Commercial and Industrial department supporting the Power industry. The Client Manager is responsible for developing new business in their assigned territory. They will work closely with operations, marketing, and sales leadership to help implement a tactical marketing plan that will increase revenues and profits.
Responsibilities
  • Work with leadership to identify and pursue target strategic markets and clients with service offerings.
  • Establish and maintain productive peer-to-peer relationships with customers and prospective clients.
  • Support sales initiatives by providing client relationship support and assisting with sales calls to help drive business.
  • Develop and execute lead generation.
  • Collaborate with team to identify opportunities, plan and execute growth strategies.
  • Oversee negotiation of contract process in collaboration with operations and legal.
  • Perform market research and analysis.
  • Evaluate operational issues to determine how competitive and current the organization is with the latest trends in the industry.
  • Support and manage the proposal process and ensuring successful completion and submission to the client.
  • Monitor external and internal environment in support of developing of new market segments.
  • Support the development of marketing campaigns for new products and services.
  • Assist in developing an evaluation process to gain feedback from clients.

Qualifications
  • Strong background in business development, sales, or marketing with a working knowledge of the power/energy industry.
  • Thorough understanding of electrical power systems and associated equipment.
  • Ability to leverage all aspects of market channels including EPC, ESCO's, Utility Companies, Developers, Engineering Companies, End-Users, and Equipment Manufacturers.
  • Experience understanding customer needs and business drivers and using this knowledge to develop account plans and strategies.
  • Strong leadership abilities, entrepreneurial spirit and strong sense of urgency.
  • Ability to manage time and prioritize workload independent of direct supervision.
  • Ability to communicate effectively in and across teams; must possess strong verbal, written, and interpersonal communication skills.
  • Cultivate business development opportunities through effective competitive and market analysis.
  • Ability to foster and build strong working relationships.
  • Strategic planning and tactical implementation skills.

#LI-MM2
Benefits & Compensation
Qualus benefits offered include Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Parental Leave, Paid time off, and Holidays, for those who qualify.
The final salary awarded for this role may vary from the above range based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. The salary range provided in this job posting may be subject to change for business purposes.
Company Overview
Qualus is a leading pure-play power solutions firm and innovator at the forefront of power infrastructure transformation, with differentiated capabilities across grid modernization, resiliency, security, and sustainability. The firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, energy efficiency and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has over 2,000 professionals, with offices throughout the U.S. and Canada.
EEO
We are an equal opportunity employer and value diversity. We are committed to providing an inclusive workplace and do not discriminate on any grounds protected by applicable human rights legislation across Canada and the US.

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