This strategic, customer-facing role is responsible for managing relationships with All Lines Technology's largest and most complex clients, serving as a trusted advisor who aligns technology ...
This strategic, customer-facing role is responsible for managing relationships with All Lines Technology's largest and most complex clients, serving as a trusted advisor who aligns technology ...
Customer Logistics Manager
Warrendale, PA · On-site
The Customer Logistics Manager will oversee the day-to-day operations within an assigned function and is responsible for all aspects of Operations and Account Management in our Dedicated ...
Customer Logistics Manager
Warrendale, PA · On-site
The Customer Logistics Manager will oversee the day-to-day operations within an assigned function and is responsible for all aspects of Operations and Account Management in our Dedicated ...
Customer Logistics Manager
Warrendale, PA · On-site
The Customer Logistics Manager will oversee the day-to-day operations within an assigned function and is responsible for all aspects of Operations and Account Management in our Dedicated ...
Customer Logistics Manager
Warrendale, PA · On-site
The Customer Logistics Manager will oversee the day-to-day operations within an assigned function and is responsible for all aspects of Operations and Account Management in our Dedicated ...
Works with the CRM/CRS to ensure proper execution of the welcoming and on boarding process in a consistent, professional, and timely manner for all assigned Tier III accounts. Accountable for ...
Works with the CRM/CRS to ensure proper execution of the welcoming and on boarding process in a consistent, professional, and timely manner for all assigned Tier III accounts. Accountable for ...
Customer Service Assistance (CAP) Case Manager
Beaver Falls, PA · On-site
$17.30 - $18.26/hr
Customer Service Assistance (CAP) Case Manager Employer: Duquesne Light Universal Services Reports to: Duquesne Light Program Supervisor Location: 1 at Swissvale and 1 at Beaver Falls Hours: Mon ...
Customer Service Assistance (CAP) Case Manager
Beaver Falls, PA · On-site
$17.30 - $18.26/hr
Customer Service Assistance (CAP) Case Manager Employer: Duquesne Light Universal Services Reports to: Duquesne Light Program Supervisor Location: 1 at Swissvale and 1 at Beaver Falls Hours: Mon ...
Customer Service Assistance (CAP) Case Manager
Beaver Falls, PA · On-site
$17.30 - $18.26/hr
Customer Service Assistance (CAP) Case Manager @ Beaver Falls location Employer: Duquesne Light Universal Services Reports to: Duquesne Light Program Supervisor Location: 600 6th St. Beaver Falls PA ...
Customer Service Assistance (CAP) Case Manager
Beaver Falls, PA · On-site
$17.30 - $18.26/hr
Customer Service Assistance (CAP) Case Manager @ Beaver Falls location Employer: Duquesne Light Universal Services Reports to: Duquesne Light Program Supervisor Location: 600 6th St. Beaver Falls PA ...
Project Manager
Saxonburg, PA · On-site
Proactive Management of Customer and Customer Management as the focal point for Gaven * Additional duties as assigned Knowledge, Skills, Abilities: * Understand the fundamentals of mechanical ...
Project Manager
Saxonburg, PA · On-site
Proactive Management of Customer and Customer Management as the focal point for Gaven * Additional duties as assigned Knowledge, Skills, Abilities: * Understand the fundamentals of mechanical ...
... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ... in customer service and conflict resolution Detail-oriented and organized Professional in both ...
Quick apply
... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ... in customer service and conflict resolution Detail-oriented and organized Professional in both ...
... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ... in customer service and conflict resolution Detail-oriented and organized Professional in both ...
... Managing client concerns with professionalism and confidence Supporting occupancy and revenue ... in customer service and conflict resolution Detail-oriented and organized Professional in both ...
From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional ...
From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional ...
From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional ...
From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional ...
Customer Adovcate
Butler, PA · On-site
$20/hr
From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional ...
Customer Adovcate
Butler, PA · On-site
$20/hr
From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional ...
Customer Adovcate
Butler, PA · On-site
$20/hr
From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional ...
Customer Adovcate
Butler, PA · On-site
$20/hr
From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional ...
... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in ...
... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in ...
Customer Service
Butler, PA · On-site
... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in ...
Customer Service
Butler, PA · On-site
... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in ...
... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in ...
... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in ...
Customer Service
Beaver Falls, PA · On-site
... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in ...
Customer Service
Beaver Falls, PA · On-site
... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in ...
... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in ...
... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in ...
Customer Service
Allison Park, PA · On-site
... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in ...
Customer Service
Allison Park, PA · On-site
... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in ...
... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in ...
... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in ...
Customer Manager information
See Butler, PA salary details
$29.8K - $35.8K
8% of jobs
$40.2K is the 25th percentile. Wages below this are outliers.
$35.8K - $41.9K
23% of jobs
$41.9K - $47.9K
6% of jobs
$47.9K - $54K
8% of jobs
The median wage is $55.3K / yr.
$54K - $60.1K
18% of jobs
$60.1K - $66.1K
8% of jobs
$67.7K is the 75th percentile. Wages above this are outliers.
$66.1K - $72.2K
9% of jobs
$72.2K - $78.3K
6% of jobs
$78.3K - $84.3K
3% of jobs
$84.3K - $90.4K
4% of jobs
$90.4K - $96.5K
4% of jobs
$29.8K
$59.6K
$96.5K
How much do customer manager jobs pay per year?
As of Aug 30, 2026, the average yearly pay for customer manager in Butler, PA is $59,592.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,600.00 and $70,300.00 per year, depending on experience, location, and employer.
What does a customer manager do?
A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.
What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?
To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.
What are some common challenges faced by customer managers and how can they be addressed?
Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.
What is the difference between Customer Manager vs Customer Service Representative?
| Aspect | Customer Manager | Customer Service Representative |
|---|---|---|
| Credentials | Experience in account management, sometimes certifications in CRM tools | Basic customer service training, sometimes certifications in communication skills |
| Work Environment | Office-based, client-facing, strategic planning | Call centers, retail, or online support |
| Employer & Industry Usage | Used across industries like retail, finance, tech for managing key accounts | Common in retail, telecom, hospitality for handling customer inquiries |
| Search & Comparison Intent | Looking for roles involving account management and client retention | Seeking entry-level or support roles in customer service |
Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.
What is the role of a customer manager?
A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.
What are popular job titles related to Customer Manager jobs in Butler, PA?
For Customer Manager jobs in Butler, PA, the most frequently searched job titles are:
What job categories do people searching Customer Manager jobs in Butler, PA look for?
The top searched job categories for Customer Manager jobs in Butler, PA are:
What cities near Butler, PA are hiring for Customer Manager jobs?
Cities near Butler, PA with the most Customer Manager job openings:
Customer Success Manager
Cranberry Township, PA • On-site
Fire Fighter Sales & Service Co. •
Fire Protection • 11 - 50 employees11 - 50 employees
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 9 days ago
Job description
Position Overview
We are seeking an experienced Customer Success Manager (CSM) to join our Customer Success organization. This strategic, customer-facing role is responsible for managing relationships with All Lines Technology's largest and most complex clients, serving as a trusted advisor who aligns technology investments with business objectives and drives long-term customer success.
Job Summary
The Customer Success Manager partners with customer executives, IT leadership, and internal teams to identify opportunities, mitigate risks, improve customer outcomes, and strengthen strategic partnerships. A key responsibility of this role is leading Strategic Business Reviews (SBRs), delivering data-driven insights, technology recommendations, and actionable plans that support customer goals.
Success in this position requires strong business acumen, technical aptitude, executive presence, and a passion for building long-term customer relationships.
Key Responsibilities
Customer Success Manager (CSM)- Serve as the primary strategic advisor for an assigned portfolio of top-tier and complex clients.
- Develop executive-level relationships and maintain a deep understanding of customer business objectives, technology environments, and success metrics.
- Lead Strategic Business Reviews (SBRs), presenting operational insights, technology trends, risks, opportunities, and strategic recommendations.
- Create and execute customer success plans that drive retention, satisfaction, adoption, and long-term partnership growth.
- Act as the voice of the customer by proactively identifying risks, addressing concerns, and coordinating internal resources to ensure successful outcomes.
- Collaborate with Service Delivery, Professional Services, Security, Sales, and Project Management teams to align services with customer goals.
- Analyze customer health, service trends, project performance, and business outcomes to recommend improvements and strategic initiatives.
- Support customer retention and growth through consultative planning and trusted-advisor relationships.
Required Qualifications
- Bachelor's Degree in Business, Information Technology, or a related field, or equivalent experience in lieu of a degree.
- Minimum of 5 years of customer service, customer success, account management, or IT-related experience required.
- Minimum of 3 years in a customer-facing role managing client relationships required.
- Strong technical acumen and the ability to discuss infrastructure, cloud, cybersecurity, networking, and managed IT services.
- Experience presenting to executive stakeholders and facilitating business discussions.
- Excellent communication, organizational, analytical, and problem-solving skills.
Preferred Qualifications
- Experience working within an MSP, technology consulting, or IT services organization.
- ITIL, Customer Success, Project Management, or related certifications.
- Experience with CRM, ConnectWise PSA, reporting, and business intelligence platforms.
- Proven success managing strategic client relationships with enterprise or mid-market organizations.
Benefits
- Medical, dental, and vision insurance plans.
- Company-paid life insurance and long-term disability coverage.
- Optional supplemental benefits.
- Paid time off (PTO) starting in your first year of employment.
- Seven (7) paid holidays annually.
- 401(k) plan with safe harbor match, including both traditional and Roth options.
- Business casual office environment.
- Employee referral program with bonus opportunities.
-Direct Applicants Only - No Third-Party Recruiters-
About Fire Fighter Sales & Service
Sourced by ZipRecruiter
Industry
Fire protection
Company size
11 - 50 Employees
Headquarters location
Grand Rapids, MI, US
Year founded
1946