1

Customer Manager Jobs in Rimersburg, PA (NOW HIRING)

From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional ...

... Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in ...

Customer Service Associate

Ford City, PA · On-site

$12.25 - $16.75/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

Customer Service Associate

Sarver, PA · On-site

$13.50 - $18.75/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

Customer Service Associate

Ford City, PA

$12.25 - $16.75/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

Customer Service Associate

Ford City, PA · On-site

$12.25 - $16.75/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

Customer Service Associate

Sarver, PA · On-site

$13.50 - $18.75/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

Customer Service Associate

Sarver, PA

$13.50 - $18.75/hr

Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will need to have a strong commitment to ...

Customer Service Associate

Sarver, PA · On-site

$13.50 - $18.75/hr

Maintaining store to the needs of management while giving excellent customer service to each guest * Completing customer transactions by scanning product or manually keying price into register ...

Customer Service Representative

Cranberry, PA · On-site

$15.75 - $21.50/hr

Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and ... Notifies Store Manager of any equipment failure or maintenance/supply needs. Merchandising:

Customer Service Representative

Butler, PA · On-site

$14.50 - $19.50/hr

Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and ... Notifies Store Manager of any equipment failure or maintenance/supply needs. Merchandising:

Customer Service Representative

Cranberry, PA · On-site

$15.75 - $21.50/hr

Customer Satisfaction: Provides prompt excellent customer service in a courteous, friendly and ... Notifies Store Manager of any equipment failure or maintenance/supply needs. Merchandising:

next page

Showing results 1-20

Customer Manager information

See Rimersburg, PA salary details

$28.8K

$57.8K

$93.5K

How much do customer manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for customer manager in Rimersburg, PA is $57,759.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $68,200.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What cities near Rimersburg, PA are hiring for Customer Manager jobs?

Cities near Rimersburg, PA with the most Customer Manager job openings:

Infographic showing various Customer Manager job openings in Rimersburg, PA as of August 2026, with employment types broken down into 75% Full Time, 22% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $57,759 per year, or $27.8 per hour.

Full-time

Posted 26 days ago


GFL Environmental rating

6.7

Company rating: 6.7 out of 10

Based on 174 frontline employees who took The Breakroom Quiz

48th of 91 rated recycling and waste


Job description

The Corporate Customer Service Manager will coordinate, direct, control and monitor the customer service duties at the branch office and provide supervision and leadership to the customer service team. Oversee professional, efficient completion of customer service functions at the branch


Key Responsibilities:
Coordinate and Manage Customer Service training to ensure continuous improvement.
Provide excellent customer service and professionalism to all customers via in person, telephone or email.
Support and assist branch in meeting customer service goals.
Coordinate all customer service information and paperwork.
Ensure accurate application of service notes and work orders.
Manage and oversee customer service team for efficient, professional service.
Assist General Manager and Division Manager in budget preparations.
Provide back-up assistance for customer service representative(s).
Responsible for development and implementation for process improvements and updates of customer service manual.
Oversee the accurate and timely billing of all accounts and monthly reporting as required.
Manage accounts payables to ensure all invoices are processed accurately and timely.
Manage the collection efforts to ensure branch and corporate account receivables targets are met.
Coordinate municipal billing and contacts to ensure proper billing and relationships.
Ensure customer service area is neat and orderly and ensure proper greeting of all visitors.
Maintain a positive attitude and promote the GFL Environmental image by focusing on good customer service, cooperation, employee partnership, and positive telephone manners.
Monitor customer and employee complaints and resolve problems as they arise.
Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors.
Perform other duties and responsibilities as required or requested by management.
Work with operational staff to address all service deficiencies.
Knowledge, Skills, Abilities and Competencies:
High School Diploma or GED, Associate's Degree preferred.
Four (4) to seven (7) years experience in customer service.
Prior supervisory experience required.
Ability to create, design and implement solutions to general and specific customer concerns.
Good interpersonal and supervisory skills.
Ability to write reports, business correspondence and procedure manuals.
Physical/Mental Demands:
Ability to talk, hear, use hands and fingers.
Working Conditions:
Work in indoor office environment 95% of the time.
Noise level is usually moderate.

#GFLTalent


We thank you for your interest. Only those selected for an interview will be contacted.


GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contactmyworkdayrecruitment@gflenv.com
Please note that GFL does not provide visa sponsorship
for this position. Valid work authorization in the country where the job is located is required.Successful candidates will be required to provide valid documentation confirming their eligibility to work in the country where the job is located prior to their start date.


This hiring process may utilize machine-based systems to assist in screening and assessing applicants. Final selection decisions are made by our recruitment team.



What GFL Environmental employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom