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Customer Manager Jobs in Kentucky (NOW HIRING)

Premium Retail Services

$60 - $80/hr

The Associate Customer Manager (ACM) is responsible for managing a designated territory and developing strong relationships with store managers and personnel to achieve short- and long-term ...

RLDatix

$100 - $125/hr

Customer Support Manager RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations ...

OpenEd

$100 - $125/hr

As the Manager, Customer Support, you own the daily performance of OpenEd's Parent Support team. The families we serve come to your team with questions that carry real weight: enrollment, funding and ...

Unit21

$100 - $125/hr

About the Role We are looking for a Manager of Customer Support to join our team at Unit21. This role is a player-coach position, directly managing a team of remote Customer Support Specialists in ...

Samsara

$125 - $150/hr

You have extensive voice of the customer (VoC) program management experience and are passionate about customer data, with a proven history of driving insights that improve the customer experience.

Datavations

$100 - $125/hr

ABOUT THE ROLE We are looking for a Customer Solutions Manager who sits at the intersection of client consultation, analytics fluency, and creative problem-solving. This role is not about ticket ...

Green Dot Corporation

$100 - $125/hr

Manager, Customer Support (Blue Ash, OH) page is loaded## Manager, Customer Support (Blue Ash, OH)locations: US-OH Cincinnati Operations Officetime type: Full timeposted on: Posted 5 Days Agojob ...

Prelim

$100 - $125/hr

Manage a portfolio of live banking clients as their trusted partner after go-live * Conduct regular ... Develop and maintain customer workflows & configurations to align with each institution's goals

Parking Network BV

$100 - $125/hr

Act as the liaison to provide customer feedback to the Senior Management Team and be influential in product roadmap prioritization * Schedule, prepare, and deliver technical and product Business ...

HEAPY

$125 - $150/hr

Reports on client management activities and opportunities using the Customer Relationship Management (CRM) system. * Collaborates with business development on strategic account development, including ...

Triwill Group

$150 - $200/hr

Our partner is looking for a Senior Manager, Customer Success Management based in United States. This senior leadership role will help shape and scale Customer Success across Enterprise customer ...

Bell & Evans

$80 - $100/hr

Customer Account Manager We are seeking a Key Account Manager to manage and grow relationships with high-profile, strategic customers. This position will be responsible for maximizing the value of ...

New

NGE Sports

$100 - $125/hr

Customer Success Manager Remote | Full-time Are you highly organized, detail-oriented, great with people, and passionate about helping customers succeed? At Cloud Range, we're on a mission to ...

WinsAbove

$125 - $150/hr

About the team Stripe's Customer Success Managers (CSM) oversee the post-sales lifecycle for Stripe users, ensuring they realize the maximum value of their investment. This partnership drives user ...

Jobless

$100 - $125/hr

Lead and manage a team of Experience Advocates (XAs) to consistently meet or exceed quality, responsiveness, and customer satisfaction metrics across multiple communication channels. * Inspire a ...

Quest Software Canada Inc

$100 - $125/hr

As the Customer Success Manager, you will be accountable for the performance, engagement, and professional development of a team of CSMs supporting Quest's most strategic accounts. You will empower ...

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All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Kentucky

Customer Manager information

See Kentucky salary details

$28.7K

$57.4K

$92.9K

How much do customer manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for customer manager in Kentucky is $57,412.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $67,700.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What are the most commonly searched types of Customer jobs in Kentucky?

The most popular types of Customer jobs in Kentucky are:

What are popular job titles related to Customer Manager jobs in Kentucky?

For Customer Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Customer Manager jobs in Kentucky look for?

The top searched job categories for Customer Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Customer Manager jobs?

Cities in Kentucky with the most Customer Manager job openings:

Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Kentucky as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $57,412 per year, or $27.6 per hour.

Customer Manager Associate

On-site

Premium Retail Services
Retail • 10K+ employees
Learn more about Premium Retail Servicesexternal

$60 - $80/hr

Other

Posted 4 days ago

Premium Retail Services rating

4.9

Company rating: 4.9 out of 10

Based on 101 frontline employees who took The Breakroom Quiz

72nd of 72 rated business consultants

Job description

The Associate Customer Manager (ACM) is responsible for managing a designated territory and developing strong relationships with store managers and personnel to achieve short- and long-term performance objectives. Focused on small and midsize independent natural retailers, this role includes full wall-to-wall sales coverage, new item placement, schematic compliance, promotional selling, pricing surveys, and product merchandising. The ACM supports incremental sales growth by ensuring products are available, visible, and properly merchandised in stores.

What's in it for you?
  • Opportunity to work with leading natural and specialty retail brands
  • Hands-on experience in sales, merchandising, and account management
  • Supportive team environment with professional development opportunities
  • Travel within the assigned territory with flexible daily schedules
What will you do?
  • Sell promotional programs and incremental product quantities through distributors such as UNFI and KeHE.
  • Develop and maintain strong relationships with store managers and buyers through clear communication and follow-through.
  • Ensure new items are placed quickly and accurately on shelves, maintaining schematic compliance.
  • Identify and correct product voids, optimize shelf placement, and merchandise products effectively.
  • Attend retailer resets as requested and complete in-store audits, pricing surveys, and other evaluations.
  • Monitor and report competitive and market activity to management.
  • Utilize supplied technology to report on results and track performance against objectives.
  • Collaborate with the Sales Manager to set and review performance goals.
How will you succeed?
  • Build trust and rapport with store personnel and distributors to drive results.
  • Demonstrate strong organizational, sales, and interpersonal skills.
  • Manage multiple accounts efficiently while prioritizing high-impact activities.
  • Maintain attention to detail and follow processes for reporting and merchandising.
  • Be physically capable of performing in-store merchandising tasks and traveling across the territory.
Experience and Qualifications:
  • Bachelor’s degree or equivalent work experience.
  • Sales experience preferred, especially in the natural products industry.
  • Strong interpersonal, organizational, and sales skills with the ability to work effectively with team members, management, and external contacts.
  • Basic proficiency in Microsoft Office applications, including Outlook and Excel.
  • Home space to securely store product samples for easy access.
  • Valid driver’s license and proof of current auto insurance; ability to drive for extended periods.
Work Environment and Physical Requirements:
  • Perform physical activities including standing (up to 33%), walking (33–66%), crawling, climbing, bending, kneeling, pushing, and pulling.
  • Lift and carry items up to 10 lbs. (sedentary), 11–25 lbs. (light), and over 25 lbs. (medium work level).
  • Work primarily in independent natural retail stores, with travel required across the assigned territory.

Acosta Sales & Marketing is an Equal Opportunity Employer

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