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Customer Manager Jobs in Alaska (NOW HIRING)

DELTA WESTERN LLC

Operations Manager

Dutch Harbor, AK · On-site

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Monitor customer fuel/lubes requirements and pricing, identifying opportunities to expand the ... Manage customer accounts, generate sales orders, and handle accounting responsibilities. * Perform ...

Sportsman's Warehouse

Store Manager

Anchorage, AK · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Ensure high level of customer satisfaction through excellent service * Maintain and review ... Manage store events, hours, and employment opportunities on the Company website * Oversee sales ...

Yulista Holding, LLC

Senior Proposal Manager

Anchorage, AK · On-site

$90 - $120/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Participate in customer debriefings and lead lessons learned sessions to continuously improve ... Strong understanding of capture management principles, competitive analysis, customer engagement ...

Everts Air

Customer Service Agent

Anchorage, AK · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Agents (CSA) are cross trained to work between the lobby and the warehouse floor ... Manage financial oversight by managing the daily cash drawer with precision, processing payments ...

Everts Air Cargo

Customer Service Agent

Anchorage, AK · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Agents (CSA) are cross trained to work between the lobby and the warehouse floor ... Manage financial oversight by managing the daily cash drawer with precision, processing payments ...

Ottimo Resources

CSR

Anchorage, AK · On-site

$16.25 - $22.25/hr

Customer Service Representative A leading freight forwarder is seeking a skilled Customer Service ... Managing multiple phone lines * Proficient in geography to determine best forwarding routes * Data ...

Alaska Gear Company

Customer Support Coordinator

Anchorage, AK · On-site

$20 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage all online orders, answer and delegate all online/CRM inquiries, and manage the info email account. * Maintain and engage with customer reviews * Quote custom repair jobs. * Audit open orders ...

Denali Staffing Group

Customer Service Professional

Anchorage, AK · On-site

$20.50 - $30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Professional Denali Staffing Group has partnered with a respected leader in the ... Strong organizational and time management skills. * Proficiency with Microsoft Office Suite ...

Everts Air Cargo

Customer Service Agent

Anchorage, AK · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Agents (CSA) are cross trained to work between the lobby and the warehouse floor ... Manage financial oversight by managing the daily cash drawer with precision, processing payments ...

L C Industries

Coordinator, Customer Care

Eielson Air Force Base, AK · On-site

$18.50 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Work closely with management to ensure material needed to fill sales orders is on order and has ... Ensure that customers are aware and understand the DOD Emall program and know how to maneuver ...

Delta Western Petroleum

Customer Service Representative

Juneau, AK · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Life

  • Retirement

Provides customer support related to pricing, payment, and invoicing management. * Follows DOT regulations to ensure safety compliance and proper handling of deliveries. * Participates in safety ...

DELTA WESTERN LLC

Customer Service Representative

Juneau, AK · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Life

  • Retirement

Provides customer support related to pricing, payment, and invoicing management. * Follows DOT regulations to ensure safety compliance and proper handling of deliveries. * Participates in safety ...

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Showing results 21-40

All JobsCustomer JobsCustomer Manager JobsCustomer Manager Jobs in Alaska

Customer Manager information

See Alaska salary details

$35.5K

$71.2K

$115.2K

How much do customer manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer manager in Alaska is $71,188.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $84,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are popular job titles related to Customer Manager jobs in Alaska?

For Customer Manager jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Customer Manager jobs in Alaska look for?

The top searched job categories for Customer Manager jobs in Alaska are:

What cities in Alaska are hiring for Customer Manager jobs?

Cities in Alaska with the most Customer Manager job openings:

Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Alaska as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 2% Temporary, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $71,188 per year, or $34.2 per hour.

Operations Manager

DELTA WESTERN LLC

Dutch Harbor, AK • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 13 days ago

Job description

About Us:

Founded in 1984, Delta Western provides the fuel that keeps Alaska moving — from ships and planes to vehicles serving coastal and inland communities. With terminals across Western and Southeast Alaska, Delta Western is one of the state’s leading independent distributors of petroleum products and lubricants, supporting essential industries and the communities that rely on them.

As part of NorthStar Energy and the Saltchuk family of companies, Delta Western combines deep local knowledge with shared expertise in safety, logistics, and operational excellence. The company’s agility and problem-solving culture have earned it a reputation for reliability in some of the most complex and demanding conditions in the country.

The Delta Western team takes pride in being a trusted energy partner for Alaska — delivering fuel safely and efficiently, with a commitment to serving both customers and the community.

Learn more at www.deltawestern.com.

Job Summary:

The Operations Manager is accountable for overseeing and managing all fuel delivery operations, encompassing linehaul and local home-heating deliveries, through direct employee supervision, safety and regulatory compliance, facility maintenance, and customer relationship cultivation.

Roles and Responsibilities:

  • Recruit, hire, train, and manage CDL drivers (Class A/B) while promoting the company's core values.
  • Ensure safe and timely delivery of dispatched loads, address customer concerns, and handle complaints beyond the dispatcher's scope.
  • Monitor equipment status and perform preventative maintenance to maximize operational uptime and control costs.
  • Conduct facility maintenance inspections and address minor repairs to maintain smooth fuel/lubes distribution operations.
  • Monitor customer fuel/lubes requirements and pricing, identifying opportunities to expand the customer base.
  • Enforce company safety policies and programs, conduct safety inspections, and report concerns to the appropriate channels.
  • Ensure compliance with DOT regulations, maintain fleet maintenance records, and schedule equipment inspections and testing.
  • Follow governmental agency regulations (USCG, EPA, ADEC) and ensure department employees comply with expectations.
  • Provide direct supervision to distribution employees, mentoring, motivating, and developing staff.
  • Recruit, interview, hire, and conduct training for location staff, including disciplinary actions when necessary.
  • Conduct driver ride-alongs for training and customer interaction.
  • Perform annual performance reviews and recommend salary adjustments based on accomplishments and goal achievement.
  • Serve as the facility's first point of contact and provide technical advice, pricing, and product information to customers.
  • Manage customer accounts, generate sales orders, and handle accounting responsibilities.
  • Perform general office maintenance, manage inventory, and occasionally make small CDL deliveries.
  • Participate in sales calls, represent the company at community and work-related functions.
  • Performs other duties as assigned.

Education and Experience:

  • High school diploma or GED. Bachelor's degree preferred.
  • 3 years of experience in the petroleum industry or relevant substitute experience.
  • Previous supervisory experience required.
  • Knowledge of DOT, Hours of Service, and OSHA/Hazmat regulations.
  • Class A CDL preferred.
  • Valid Driver’s License
  • TWIC, Hazmat and Hazwoper can be acquired after hire.
  • Forklift Certificate can be acquired after hire.

Benefits:

  • Tuition Assistance
  • 9 Holidays
  • Discretionary Annual Merit Program
  • Charitable Match
  • Life Insurance - 2x your annual earnings
  • Free Credit Report Monitoring
  • Employee Assistance Program
  • Telemedicine Options
  • 3 Weeks Vacation
  • Medical, dental, and visions plans
  • Employee assistance program
  • 401K 4% Match 3% employer discretionary
  • Tapcheck: On-Demand Access to Earned Wages

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.



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