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Customer Manager Jobs in Alaska (NOW HIRING)

Safelite Group, Inc.

Customer Advocate

Anchorage, AK · On-site

$22.75/hr

From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional ...

Safelite Group, Inc.

Customer Advocate

Anchorage, AK · On-site

From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional ...

Safelite Group, Inc.

Customer Advocate

Anchorage, AK · On-site

From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional ...

Safelite Group

Customer Advocate

Anchorage, AK · On-site

From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional ...

Safelite Group

Customer Advocate

Anchorage, AK · On-site

$22.75/hr

From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional ...

Sysco Northeast Rdc

Operations Manager

Anchorage, AK · On-site

$75 - $95/hr

Review and set priorities to ensure orders are correct, complete and leave on time to ensure excellent customer service * Manage the proper selection, purchase, and utilization of Company assets in ...

Sportsman's Warehouse

Store Manager

Anchorage, AK · On-site

Ensure high level of customer satisfaction through excellent service * Maintain and review ... Manage store events, hours, and employment opportunities on the Company website * Oversee sales ...

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Showing results 21-40

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Customer Manager information

See Alaska salary details

$35.5K

$71.2K

$115.2K

How much do customer manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer manager in Alaska is $71,188.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $84,000.00 per year, depending on experience, location, and employer.

What does a customer manager do?

A Customer Manager is responsible for developing and maintaining strong relationships with clients or customers. They act as the main point of contact, ensuring that customer needs are met and addressing any issues or concerns that arise. Their duties often include managing accounts, coordinating with internal teams, and working to improve customer satisfaction and loyalty. Customer Managers also analyze customer data to identify opportunities for upselling or improving service delivery. Ultimately, their goal is to build trust and help the company retain and grow its customer base.

What are the key skills and qualifications needed to thrive as a customer manager, and why are they important?

To thrive as a Customer Manager, you need strong relationship management, sales acumen, and analytical skills, often supported by a degree in business or a related field. Familiarity with CRM software (such as Salesforce), data analysis tools, and customer support platforms is typically required. Excellent communication, problem-solving, and negotiation abilities help you build trust and resolve client concerns effectively. These skills are crucial for driving customer satisfaction, retention, and growth in competitive business environments.

What are some common challenges faced by customer managers and how can they be addressed?

Customer Managers often encounter challenges such as managing high client expectations, handling multiple accounts simultaneously, and resolving complex issues efficiently. Success in this role relies on strong communication skills, effective prioritization, and the ability to build genuine client relationships. Proactively setting clear expectations, utilizing CRM tools for organization, and collaborating closely with internal teams can help Customer Managers navigate these challenges and deliver exceptional service.

What is the difference between Customer Manager vs Customer Service Representative?

AspectCustomer ManagerCustomer Service Representative
CredentialsExperience in account management, sometimes certifications in CRM toolsBasic customer service training, sometimes certifications in communication skills
Work EnvironmentOffice-based, client-facing, strategic planningCall centers, retail, or online support
Employer & Industry UsageUsed across industries like retail, finance, tech for managing key accountsCommon in retail, telecom, hospitality for handling customer inquiries
Search & Comparison IntentLooking for roles involving account management and client retentionSeeking entry-level or support roles in customer service

Customer Managers focus on maintaining client relationships, strategic account growth, and retention, often requiring experience and specialized skills. Customer Service Representatives handle direct customer inquiries, providing support and resolving issues, typically with basic training. While both roles involve customer interaction, Customer Managers operate at a strategic level with key accounts, whereas Customer Service Representatives provide frontline support.

What is the role of a customer manager?

A customer manager is responsible for maintaining positive relationships with clients, addressing their needs, and ensuring customer satisfaction. They often handle communication, resolve issues, and work to retain business, utilizing skills in communication, problem-solving, and customer service tools. The role may also involve coordinating with sales and support teams to improve service delivery.

What are popular job titles related to Customer Manager jobs in Alaska?

For Customer Manager jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Customer Manager jobs in Alaska look for?

The top searched job categories for Customer Manager jobs in Alaska are:

What cities in Alaska are hiring for Customer Manager jobs?

Cities in Alaska with the most Customer Manager job openings:

Customer Manager jobs near you
Infographic showing various Customer Manager job openings in Alaska as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 2% Temporary, and 1% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $71,188 per year, or $34.2 per hour.

Remote Hotel Assistant General Manager, Qavartarvik Customer Lodge (Salary DOE & FEHB Benefits - 4x4

NANA Management Services

Anchorage, AK • On-site, Remote

Other

Re-posted 3 days ago

Job description


The Assistant General Manager (AGM) manages and coordinates with the General Manager the many functions of a hotel to achieve a profitable operation and provide high-quality services for guests. The AGM oversees all aspects of the hotel operations including guest relations, front desk, housekeeping, maintenance, finances, team building, and staff development. The AGM must possess strong communication skills, both verbal and written, and demonstrate outstanding leadership. Advanced skillset in Microsoft Office Suites and a background in Marketing are a plus. The AGM must be able to delegate responsibilities, organize complex projects, and establish priorities.
The AGM will support the Qavartarvik Customer Lodge, a 109-room hotel, located in Bethel, AK. This is a rotational position working with a shift schedule of 4-weeks on & 4-weeks off. Client provided manager housing is provided. The point of hire origin for this position is Anchorage, AK. NMS provides roundtrip, coach, airfare between Anchorage, AK and Bethel, AK.
Responsibilities
  • Always provides the highest quality of service to the customer.
  • Manage and coordinate the activities of assigned hotel staff. Ensure budgeted revenues and profits are achieved.
  • Interpret company policies and provide a safe working environment by ensuring compliance with safety programs and job safety analysis. Ensures adherence to the Guarantee of Fair Treatment policy. Ensures all assigned activities comply with sound business practices and all internal and external requirements.
  • Monitors staff training activities to improve efficiency and ensure conformance with standard procedures and practices. Leads, directs and communicates with staff to keep them informed and motivated. Coaches and counsels' employees to encourage positive behaviors and correct negative behavior.
  • Handles a wide variety of employee related matters such as general employment issues, paperwork, PAN's, training, etc.
  • Monitors and resolve various guest service trends and issues. Performs a variety of sales duties and activities.
  • Conducts various property inspections to ensure compliance with applicable standards. Make sure all assigned equipment is maintained in compliance with service standards. Act as primary contact for vendors for supplies.
  • Handles a variety of food and beverage services and functions.
  • Demonstrates a sense of urgency with a high level of energy.
  • Ensures that the responsibilities, authorities, and accountability of all assigned employees are defined and understood. Promotes teamwork and employee morale. Analyze and resolve work problems or assist employees in solving work problems.
  • Consistently demonstrate examples of remarkable skill in structuring assigned activities, management teamwork, communications, operational efficiencies, handling of customer needs, decision making, developing employees and shareholders, and solving typical business problems. Facilitates the employment and development of local shareholders.
  • Assists in moving luggage, packages, furniture, etc. which may weigh up to 50 pounds.
  • Embrace and drive the CARES program with all staff. CARES are discussed in all huddles and monthly training and videos are watched.
  • Other related managerial duties may also be assigned/required.

Qualifications
  • High School Diploma or GED Equivalent.
  • Qualified candidates will have documented progressive hotel experience with at least 4 years of Management experience in hotels of a similar size and caliber.
  • A minimum of five (5) years of work experience in hotels.
  • At least two years of direct Housekeeping Manager experience.
  • At least two years of direct Front Desk Manager experience.
  • Contract requires candidate to get a flu shot pre-hire and annually thereafter.
  • Proficient computer aptitude including advanced skillset in Microsoft office programs.
  • A valid driver's license with a clean driving record for the past 3 years.

Preferred Qualifications
  • Preference will be given to those candidates with a 4-year college degree in a field immediately compatible with general hotel operations.
  • Marketing background.
  • Experience in graphic design, PowerPoints and the creation of video-based learning.

Working Conditions and Physical Requirements
Weather: Indoor/Outdoor (Occasional exposure to harsh weather conditions); requires work to be done both inside and outside.
Noise level: Moderate to Loud
Description of environment: Industrial Hotel setting in a remote Alaska Village.
Physical requirements: Employee is required to occasionally lift and/or move up to 25 lbs. Frequently required to sit, stand, walk, use hands/fingers to handle or feel, climb, stoop, kneel, crouch or crawl, talk/hear, see, taste/smell, and carry weight/lift.
Travel: May be required up to 25% of the time, as necessary, for work and/or related business.
Competencies
NMS Core Values
Safety guides our behavior.
Honesty and integrity govern our activities.
Commitments made will be fulfilled.
All individuals are treated with dignity and respect.
The environment will be protected and sustained.

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