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Customer Logistics Manager Jobs in Alaska (NOW HIRING)

Carlile

Logistics Coordinator

Prudhoe Bay, AK

$22 - $29.50/hr

... customer Inquiries. * Review month end reports for accuracy prior to billing process. • Other ... of Software management system; TruckMate preferred . Requires the ability to pass a background ...

olt

Manager, Customer/Client Services

Anchorage, AK · On-site

Customer Service Manager Anchorage, AK About Odyssey Logistics Odyssey Logistics is a global logistics and supply chain partner helping businesses optimize performance through fully integrated, end ...

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Customer Logistics Manager information

See Alaska salary details

$36.6K

$85.2K

$130.3K

How much do customer logistics manager jobs pay per year?

As of Aug 28, 2026, the average yearly pay for customer logistics manager in Alaska is $85,170.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,800.00 and $126,500.00 per year, depending on experience, location, and employer.

What is a customer logistics manager?

A Customer Logistics Manager is responsible for overseeing the efficient movement, storage, and distribution of goods to meet customer requirements. They act as a liaison between the company and its clients, ensuring that products are delivered on time and in good condition. Their duties often include managing logistics teams, optimizing supply chain operations, resolving delivery issues, and working to improve customer satisfaction. Customer Logistics Managers play a crucial role in coordinating with vendors, transportation providers, and internal departments to ensure seamless logistics operations.

What are the key skills and qualifications needed to thrive as a customer logistics manager?

To excel as a Customer Logistics Manager, you need expertise in supply chain management, logistics operations, and inventory control, usually supported by a relevant bachelor’s degree. Familiarity with ERP systems like SAP, transportation management software, and certifications such as APICS or CSCMP are commonly required. Strong problem-solving abilities, leadership, and effective communication skills set top performers apart in this role. These competencies ensure efficient logistics operations, high customer satisfaction, and smooth coordination across teams and partners.

What are some typical challenges a customer logistics manager faces when coordinating between clients and internal teams?

A Customer Logistics Manager often navigates challenges such as balancing client expectations with operational capabilities, managing last-minute changes in delivery schedules, and ensuring clear communication across departments like warehousing, transportation, and sales. They must be adept at problem-solving and proactive in addressing bottlenecks to maintain service levels. Building strong relationships with both customers and internal teams is key to resolving issues quickly and ensuring seamless logistics operations.

What is the difference between Customer Logistics Manager vs Supply Chain Coordinator?

AspectCustomer Logistics ManagerSupply Chain Coordinator
CredentialsLogistics or supply chain certifications, relevant experienceLogistics or supply chain certifications, entry-level experience
Work EnvironmentCustomer service focus, logistics departments, distribution centersSupply chain departments, warehouses, procurement teams
Employer & Industry UsageRetail, manufacturing, distribution companiesManufacturing, retail, logistics firms
Search & Comparison IntentUnderstanding roles related to customer logistics managementExploring roles in supply chain coordination

The main difference is that a Customer Logistics Manager oversees customer-focused logistics operations, ensuring timely delivery and customer satisfaction. A Supply Chain Coordinator supports broader supply chain activities, including procurement and inventory management. Both roles require logistics knowledge and certifications but differ in scope and focus.

Is a customer logistics manager a stressful job?

A customer logistics manager oversees supply chain operations and customer service, which can involve managing tight deadlines, coordinating with multiple departments, and handling unexpected issues. The role can be stressful during peak periods or when resolving delivery delays, but effective planning and communication skills help manage workload and reduce stress. Overall, stress levels vary based on company size, industry, and individual workload management.

What is the average salary of a customer logistics manager in the US?

The average salary for a customer logistics manager in the US is approximately $70,000 to $85,000 per year, depending on experience, location, and industry. Professionals in this role often require skills in supply chain management, inventory control, and logistics software. Salaries can vary based on company size and certifications such as APICS or CSCP.

What are popular job titles related to Customer Logistics Manager jobs in Alaska?

For Customer Logistics Manager jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Customer Logistics Manager jobs in Alaska look for?

The top searched job categories for Customer Logistics Manager jobs in Alaska are:

Customer Logistics Manager jobs near you

Logistics Operations Coordinator

TOTE Maritime Alaska

Anchorage, AK • On-site

$26/hr

Full-time

Posted 29 days ago

Job description

Logistics Operations Coordinator

TOTE Maritime Alaska | Anchorage, AK

Keep Alaska Moving. Support Critical Freight Operations. Make an Impact.

At TOTE Maritime Alaska, we do more than move freight—we connect Alaska's communities and businesses with the goods they depend on every day. As a trusted leader in maritime transportation, logistics, and supply chain services, we are committed to delivering exceptional service while living our core values of Safety, Operational Excellence, Customer Experience, and Teamwork.

We are seeking a highly organized, customer-focused, and adaptable Operations Coordinator to join our Anchorage team. This role is ideal for professionals with experience in administrative support, logistics coordination, customer service, transportation operations, freight management, shipment tracking, data entry, and operational reporting who thrive in a fast-paced environment.

Compensation & Union Information
  • Starting Pay: $26.00 per hour
  • Union Position represented by Teamsters Local 959
  • Full-time opportunity with career growth potential
  • Some weekends required

If you enjoy problem solving, coordinating freight movements, supporting customers, and contributing to Alaska's critical supply chain infrastructure, we'd love to hear from you.

About the Role

As a Logistics Operations Coordinator, you will provide essential support to Terminal Operations through shipment tracking, freight documentation, logistics coordination, customer communication, reporting, and transportation recordkeeping.

This position serves as a key operational resource, helping ensure freight moves accurately, efficiently, and on schedule while supporting internal stakeholders, customers, carriers, and transportation partners.

Key ResponsibilitiesOperations Support & Shipment Tracking
  • Utilize systems such as CargoWise, Enterprise Asset Management (EAM), and Mainsail to track container shipments and freight movement.
  • Monitor and record container and trailer activity entering and exiting the Anchorage terminal.
  • Generate shipment reports, freight activity reports, and operational reports.
  • Perform high-volume data entry and maintain accurate operational records.
  • Provide administrative and clerical support for terminal operations.
Documentation & Quality Control
  • Audit bills of lading, shipping documents, transportation reports, and delivery schedules for accuracy.
  • Verify shipment information and identify discrepancies.
  • Maintain data integrity across transportation and logistics systems.
  • Assist with records management and operational compliance.
  • Ensure accurate customer and shipment documentation.
Customer Service & Communication
  • Respond to customer inquiries regarding deliveries, pickups, shipment status, freight availability, and service-related questions.
  • Provide professional support via phone, email, and internal communication channels.
  • Build strong working relationships with customers, drivers, vendors, carriers, and internal teams.
  • Communicate scheduling updates and operational information effectively.
  • Deliver an exceptional customer experience while supporting business objectives.
Logistics Coordination
  • Coordinate container logistics and freight movement with carriers and transportation partners.
  • Reference Northbound and Southbound freight quotes when assisting customers and internal teams.
  • Assist with shipment scheduling and freight movement activities.
  • Support resolution of documentation, scheduling, and service-related issues.
Team Collaboration
  • Partner with Operations, Customer Service, and Leadership teams.
  • Support continuous improvement initiatives and special projects.
  • Contribute to a culture of teamwork, accountability, safety, and operational excellence.
Required Qualifications
  • High School Diploma or GED
  • Ability to meet federal transportation worker training requirements within 90 days of hire or as scheduling permits
  • Ability to obtain and maintain membership with Teamsters Local 959 upon hire
  • Strong customer service skills
  • Excellent verbal and written communication skills
  • Strong organizational and time-management abilities
  • Ability to multitask and manage competing priorities
  • Ability to work independently with minimal supervision
  • Strong attention to detail and accuracy
  • Proficiency with computers and business software applications
Preferred Qualifications
  • Experience in administrative support, clerical support, logistics coordination, operations support, customer service, dispatch, transportation, or office administration
  • Experience in transportation, freight forwarding, logistics, supply chain, maritime operations, trucking, warehouse operations, or terminal operations
  • Experience with Transportation Management Systems (TMS), logistics software, operational databases, shipment tracking systems, CargoWise, or related platforms
  • Experience with data entry, report generation, document management, and records maintenance
  • Proficiency with Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint
Why Join TOTE Maritime Alaska?

At TOTE Maritime Alaska, our employees are essential to our success. We offer opportunities to develop professionally while supporting the transportation network that keeps Alaska connected.

What We Offer
  • Starting pay of $26.00 per hour
  • Union representation through Teamsters Local 959
  • Career growth and advancement opportunities
  • Exposure to transportation, logistics, supply chain, and maritime operations
  • Collaborative and supportive team culture
  • Opportunity to work for an industry leader serving Alaska communities
  • Meaningful work supporting Alaska's critical supply chain infrastructure
  • Values-driven workplace centered on Safety, Operational Excellence, Customer Experience, and Teamwork
Schedule & Work Environment
  • Full-time position
  • Some weekends required
  • Office-based role located in Anchorage, Alaska
  • Fast-paced transportation and logistics environment
  • Frequent interaction with customers, carriers, drivers, and internal stakeholders
  • Collaborative, team-oriented workplace
Equal Opportunity Employer

TOTE Maritime Alaska is an Equal Opportunity Employer, Affirmative Action Employer, and VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

TOTE Maritime Alaska participates in E-Verify and maintains a drug-free workplace.

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