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Customer Loyalty Manager Jobs in Utah (NOW HIRING)

Customer Loyalty Specialist

Lindon, UT ยท On-site

$60 - $100/hr

Prior experience in customer retention, account management, or call center operations. Your role in ... The Customer Loyalty Specialist plays a vital role in maintaining relationships with Mira's valued ...

Prior experience in customer retention, account management, or call center operations. Your role in ... The Customer Loyalty Specialist plays a vital role in maintaining relationships with Mira's valued ...

Join Vivint's Customer Loyalty Team - where you'll use your problemsolving, communication, and ... If you are a current employee, please notify your manager that you are applying prior to applying.

Join Vivint's Customer Loyalty Team -- where you'll use your problemโ€‘solving, communication, and ... If you are a current employee, please notify your manager that you are applying prior to applying.

Join Vivint's Customer Loyalty Team - where you'll use your problem-solving, communication, and ... If you are a current employee, please notify your manager that you are applying prior to applying.

Customer Engagement Coordinator

Riverton, UT ยท On-site

$14 - $14.50/hr

Drives customer loyalty through programs and initiatives * Addresses customer concerns and issues ... Monitors all frontline equipment, communicating issues to management * Executes and adheres to ...

... loyalty. You'll lead the planning process for daily operations to guarantee every shift is set up to deliver the best customer service. You'll be the expert at executing great huddles and TTM (Talk ...

... loyalty. You'll lead the planning process for daily operations to guarantee every shift is set up to deliver the best customer service. You'll be the expert at executing great huddles and TTM (Talk ...

... loyalty. You'll lead the planning process for daily operations to guarantee every shift is set up to deliver the best customer service. You'll be the expert at executing great huddles and TTM (Talk ...

... loyalty. You'll lead the planning process for daily operations to guarantee every shift is set up to deliver the best customer service. You'll be the expert at executing great huddles and TTM (Talk ...

... loyalty. You'll lead the planning process for daily operations to guarantee every shift is set up to deliver the best customer service. You'll be the expert at executing great huddles and TTM (Talk ...

... loyalty. You'll lead the planning process for daily operations to guarantee every shift is set up to deliver the best customer service. You'll be the expert at executing great huddles and TTM (Talk ...

... loyalty. You'll lead the planning process for daily operations to guarantee every shift is set up to deliver the best customer service. You'll be the expert at executing great huddles and TTM (Talk ...

... loyalty. You'll lead the planning process for daily operations to guarantee every shift is set up to deliver the best customer service. You'll be the expert at executing great huddles and TTM (Talk ...

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Showing results 1-20

Customer Loyalty Manager information

See Utah salary details

$22.3K

$52.8K

$91.9K

How much do customer loyalty manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for customer loyalty manager in Utah is $52,800.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,300.00 and $63,700.00 per year, depending on experience, location, and employer.

What does a customer loyalty manager do?

A Customer Loyalty Manager is responsible for developing and implementing strategies to retain existing customers and increase their loyalty to a brand. This role involves analyzing customer behaviors, designing loyalty programs, and working closely with marketing and customer service teams to enhance the overall customer experience. Customer Loyalty Managers use data to identify opportunities for improvement and ensure that loyalty initiatives align with business goals. Their ultimate aim is to increase customer satisfaction and lifetime value.

What are the key skills and qualifications needed to thrive as a customer loyalty manager?

To thrive as a Customer Loyalty Manager, you need expertise in customer relationship management, data analysis, and marketing strategy, often supported by a degree in business or marketing. Familiarity with CRM platforms, loyalty program software, and analytics tools is essential. Strong communication, problem-solving, and interpersonal skills help build trust and foster long-term customer engagement. These abilities are crucial for designing effective loyalty initiatives that drive customer retention and business growth.

How does a customer loyalty manager typically collaborate with marketing and sales teams to improve customer retention?

A Customer Loyalty Manager works closely with both marketing and sales teams to design and implement effective loyalty programs that align with broader business goals. They regularly share customer insights and feedback to help tailor marketing campaigns and sales approaches, ensuring a more personalized customer experience. This role often involves cross-departmental meetings to coordinate promotions, analyze program performance, and develop strategies that drive repeat business and foster long-term relationships. Effective communication and project management skills are crucial for successfully aligning these efforts.

What is the difference between Customer Loyalty Manager vs Customer Service Representative?

AspectCustomer Loyalty ManagerCustomer Service Representative
Primary FocusBuilding and maintaining customer loyalty programsHandling customer inquiries and resolving issues
Required SkillsCustomer relationship management, marketing, data analysisCommunication, problem-solving, product knowledge
Work EnvironmentMarketing departments, customer experience teamsCall centers, retail stores, support centers
Common CertificationsCRM certifications, marketing coursesCustomer service certifications, communication training

The main difference between a Customer Loyalty Manager and a Customer Service Representative lies in their focus. The Loyalty Manager develops strategies to enhance customer retention and loyalty, often working on programs and campaigns. In contrast, the Customer Service Representative addresses individual customer issues and provides support. Both roles require strong communication skills, but the Loyalty Manager typically has a broader marketing and data analysis background, while the Customer Service Representative focuses on direct customer interactions.

What are popular job titles related to Customer Loyalty Manager jobs in Utah?

For Customer Loyalty Manager jobs in Utah, the most frequently searched job titles are:

What cities in Utah are hiring for Customer Loyalty Manager jobs?

Cities in Utah with the most Customer Loyalty Manager job openings:

Infographic showing various Customer Loyalty Manager job openings in Utah as of August 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $52,800 per year, or $25.4 per hour.

Customer Loyalty Specialist

Mira Home

Lindon, UT โ€ข On-site

$60 - $100/hr

Other

Medical, Vision, PTO

Re-posted 4 days ago


Job description

At Mira Home, we believe a better world begins with a better home. Weโ€™re dedicated to helping homeowners and families enjoy comfortable, pest-free living spaces so they can focus on what matters most to them. As local pest experts, we tailor our solutions to meet the unique needs of each customer, combining effective treatments with a commitment to safety, respect, and exceptional service. Beyond pest control, weโ€™re passionate about making a positive impact in the communities we serve โ€” supporting both neighbors near and far. When you join Mira Home, youโ€™ll be part of a team that values integrity, service, and making everyday life a little brighter for those we serve.

Your new role:

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Mira means experiencing our culture of caring.

Are you a compassionate professional who thrives on helping customers stay part of the Mira Family? As a Customer Loyalty Specialist, youโ€™ll play a key role in protecting relationships with our valued customers by delivering personalized, caring, and proactive support/solutions. Your focus will be on customer retention identifying concerns, resolving issues, and helping customers feel confident in continuing to protect their homes with Mira.

Join us and be a part of our incredible team!

Pay Information

Our Company is proud to offer competitive pay, growth opportunities, full benefits, and monthly/quarterly/annual bonuses (in applicable positions)!

Base Pay:

  • $20+ hourly
  • Average Annual Earning $60,000-$70,000
  • Top Earning $100,000
  • Retention & Save Bonus Potential
  • Health Savings Account (HSA)
  • Health Insurance
  • Vision Insurance
  • Paid Time Off
Experience:
  • One (1) year of Customer Loyalty (Retention) or inside sales experience preferred
  • Prior experience in customer retention, account management, or call center operations.
Your role in Action:

We understand that we cannot list every single task that you will do in this position, but below is an overview of our expectations:

The Customer Loyalty Specialist plays a vital role in maintaining relationships with Miraโ€™s valued customers. This position focuses on resolving customer concerns, preventing cancellations, and promoting long-term satisfaction and loyalty.

  • Handle inbound and outbound retention-related calls, emails, and messages
  • Identify reasons for potential cancellations and offer solutions or alternatives
  • Review service history, feedback, and billing details to personalize each conversation
  • Escalate complex or high-risk accounts to Team Leads when appropriate
  • Update notes, tasks, and follow-ups in FieldRoutes
  • Maintain professionalism, empathy, and brand integrity in all communications
What you bring to the table:
  • A passion for helping customers and maintaining lasting relationships
  • Strong communication and problem-solving skills
  • Ability to multitask in a fast-paced, team-oriented environment
  • Commitment to honesty, empathy, and accountability
  • Willingness to work Monday-Friday, alternating Saturdays, and some holidays

Work Location: In-person

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