Customer Loyalty Specialist
$15.25 - $20.25/hr
About Mira Home At Mira Home, we believe a better world begins with a better home. We're dedicated to helping homeowners and families enjoy comfortable, pest-free living spaces so they can focus on ...
Mira Home
24 Mira Home Jobs Hiring Near You
Customer Loyalty Specialist
$15.25 - $20.25/hr
About Mira Home At Mira Home, we believe a better world begins with a better home. We're dedicated to helping homeowners and families enjoy comfortable, pest-free living spaces so they can focus on ...
Inside Sales Specialist - Customer Solutions
Lindon, UT · On-site
$80K - $100K/yr
About Mira Home At Mira Home, we believe a better world begins with a better home. We're dedicated to helping homeowners and families enjoy comfortable, pest-free living spaces so they can focus on ...
Inside Sales Specialist - Customer Solutions
Lindon, UT · On-site
$80K - $100K/yr
About Mira Home At Mira Home, we believe a better world begins with a better home. We're dedicated to helping homeowners and families enjoy comfortable, pest-free living spaces so they can focus on ...
Licensed Pest Control Technician
Merrillville, IN · On-site
$22/hr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Licensed Pest Control Technician
Merrillville, IN · On-site
$22/hr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Licensed Pest Control Technician
Ann Arbor, MI · On-site
$22/hr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Licensed Pest Control Technician
Ann Arbor, MI · On-site
$22/hr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Pest Control Technician
Merrillville, IN · On-site
$18 - $22/hr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Pest Control Technician
Merrillville, IN · On-site
$18 - $22/hr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Customer Loyalty Specialist
Lindon, UT · On-site
$20/hr
About Mira Home At Mira Home, we believe a better world begins with a better home. We're dedicated to helping homeowners and families enjoy comfortable, pest-free living spaces so they can focus on ...
Customer Loyalty Specialist
Lindon, UT · On-site
$20/hr
About Mira Home At Mira Home, we believe a better world begins with a better home. We're dedicated to helping homeowners and families enjoy comfortable, pest-free living spaces so they can focus on ...
About Mira Home - Pest Control At Mira Home, we are a pest control company. We believe a better world begins with a better home. We're dedicated to helping homeowners and families enjoy comfortable ...
About Mira Home - Pest Control At Mira Home, we are a pest control company. We believe a better world begins with a better home. We're dedicated to helping homeowners and families enjoy comfortable ...
Pest Control Technician
Ann Arbor, MI · On-site
$18 - $22/hr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Pest Control Technician
Ann Arbor, MI · On-site
$18 - $22/hr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Field Manager (Pest Control)
Grand Rapids, MI · On-site
$52K - $60K/yr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Field Manager (Pest Control)
Grand Rapids, MI · On-site
$52K - $60K/yr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Field Manager (Pest Control)
Ann Arbor, MI · On-site
$52K - $60K/yr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Field Manager (Pest Control)
Ann Arbor, MI · On-site
$52K - $60K/yr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Customer Loyalty Team Lead
Orem, UT · On-site
$60K - $70K/yr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Customer Loyalty Team Lead
Orem, UT · On-site
$60K - $70K/yr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Customer Loyalty Team Lead
Orem, UT · On-site
$60K - $70K/yr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Customer Loyalty Team Lead
Orem, UT · On-site
$60K - $70K/yr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Customer Care Specialist
Lindon, UT · On-site
$18/hr
About Mira Home - Pest Control At Mira Home, we are a pest control company. We believe a better world begins with a better home. We're dedicated to helping homeowners and families enjoy comfortable ...
Customer Care Specialist
Lindon, UT · On-site
$18/hr
About Mira Home - Pest Control At Mira Home, we are a pest control company. We believe a better world begins with a better home. We're dedicated to helping homeowners and families enjoy comfortable ...
Seasonal Pest Control Technician
Orlando, FL · On-site
$18 - $19/hr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Seasonal Pest Control Technician
Orlando, FL · On-site
$18 - $19/hr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Seasonal Pest Control Technician
Grand Rapids, MI · On-site
$18 - $19/hr
At Mira Home, we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Seasonal Pest Control Technician
Grand Rapids, MI · On-site
$18 - $19/hr
At Mira Home, we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Seasonal Pest Control Technician
Grand Rapids, MI · On-site
$18 - $19/hr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Seasonal Pest Control Technician
Grand Rapids, MI · On-site
$18 - $19/hr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Seasonal Pest Control Technician
Crestwood, KY · On-site
$18 - $19/hr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Seasonal Pest Control Technician
Crestwood, KY · On-site
$18 - $19/hr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Seasonal Pest Control Technician
Tampa, FL · On-site
$18 - $19/hr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Seasonal Pest Control Technician
Tampa, FL · On-site
$18 - $19/hr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Seasonal Pest Control Technician
Cincinnati, OH · On-site
$18 - $19/hr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Seasonal Pest Control Technician
Cincinnati, OH · On-site
$18 - $19/hr
At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to.
Mira Home Jobs Information
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$15.25 - $20.25/hr
Other
Medical, Dental, Vision, PTO
Posted 15 days ago
Job description
About Mira Home
At Mira Home, we believe a better world begins with a better home. We're dedicated to helping homeowners and families enjoy comfortable, pest-free living spaces so they can focus on what matters most to them. As local pest experts, we tailor our solutions to meet the unique needs of each customer, combining effective treatments with a commitment to safety, respect, and exceptional service. Beyond pest control, we're passionate about making a positive impact in the communities we serve - supporting both neighbors near and far. When you join Mira Home, you'll be part of a team that values integrity, service, and making everyday life a little brighter for those we serve.
Your new role:
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Mira means experiencing our culture of caring.
Are you a compassionate professional who thrives on helping customers stay part of the Mira Family? As a Customer Loyalty Specialist, you'll play a key role in protecting relationships with our valued customers by delivering personalized, caring, and proactive support/solutions. Your focus will be on customer retention identifying concerns, resolving issues, and helping customers feel confident in continuing to protect their homes with Mira.
Join us and be a part of our incredible team!
Pay Information
Our Company is proud to offer competitive pay, growth opportunities, full benefits, and monthly/quarterly/annual bonuses (in applicable positions)!
Base Pay:
We understand that we cannot list every single task that you will do in this position, but below is an overview of our expectations:
The Customer Loyalty Specialist plays a vital role in maintaining relationships with Mira's valued customers. This position focuses on resolving customer concerns, preventing cancellations, and promoting long-term satisfaction and loyalty.
Work Location: In-person
At Mira Home, we believe a better world begins with a better home. We're dedicated to helping homeowners and families enjoy comfortable, pest-free living spaces so they can focus on what matters most to them. As local pest experts, we tailor our solutions to meet the unique needs of each customer, combining effective treatments with a commitment to safety, respect, and exceptional service. Beyond pest control, we're passionate about making a positive impact in the communities we serve - supporting both neighbors near and far. When you join Mira Home, you'll be part of a team that values integrity, service, and making everyday life a little brighter for those we serve.
Your new role:
Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Mira means experiencing our culture of caring.
Are you a compassionate professional who thrives on helping customers stay part of the Mira Family? As a Customer Loyalty Specialist, you'll play a key role in protecting relationships with our valued customers by delivering personalized, caring, and proactive support/solutions. Your focus will be on customer retention identifying concerns, resolving issues, and helping customers feel confident in continuing to protect their homes with Mira.
Join us and be a part of our incredible team!
Pay Information
Our Company is proud to offer competitive pay, growth opportunities, full benefits, and monthly/quarterly/annual bonuses (in applicable positions)!
Base Pay:
- $20+ hourly
- Average Earning $60,000-$70,000
- Top Earning $100,000
- Retention & Save Bonus Potential
- Health Savings Account (HSA)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off
- Headquarter Building Perks
- One (1) year of Customer Loyalty (Retention) or inside sales experience preferred
- Prior experience in customer retention, account management, or call center operations.
We understand that we cannot list every single task that you will do in this position, but below is an overview of our expectations:
The Customer Loyalty Specialist plays a vital role in maintaining relationships with Mira's valued customers. This position focuses on resolving customer concerns, preventing cancellations, and promoting long-term satisfaction and loyalty.
- Handle inbound and outbound retention-related calls, emails, and messages
- Identify reasons for potential cancellations and offer solutions or alternatives
- Review service history, feedback, and billing details to personalize each conversation
- Escalate complex or high-risk accounts to Team Leads when appropriate
- Update notes, tasks, and follow-ups in FieldRoutes
- Maintain professionalism, empathy, and brand integrity in all communications
- A passion for helping customers and maintaining lasting relationships
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced, team-oriented environment
- Commitment to honesty, empathy, and accountability
- Willingness to work Monday-Friday, alternating Saturdays, and some holidays
Work Location: In-person