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Customer Logistics Manager Jobs in Puerto Rico (NOW HIRING)

Waste Connections Inc

$105K - $115K/yr

Handle customer complaints and ensure service excellence. * Conduct performance reviews and manage ... Background in transportation, trucking, or logistics. * Ability to obtain a Class B CDL within 90 ...

Waste Connections of Canada

$105K - $115K/yr

Handle customer complaints and ensure service excellence. * Conduct performance reviews and manage ... Background in transportation, trucking, or logistics. * Ability to obtain a Class B CDL within 90 ...

The Condado Collection

PR · On-site

The Bar Manager oversees all operations and monitors compliance with all F&B policies, standards ... logistics. * Ensure that proper security procedures are in place to protect employees, customers ...

Weil Group, Inc

IT Director

Hatillo, PR · On-site

$120 - $150/hr

Order management * Production scheduling * Inventory control * Shipping and logistics * Billing and financial operations * Ensure seamless integration across Sales, Customer Service, Production ...

AEG

Event Staff Supervisor

San Juan, PR · On-site

... create safe logistics for the event to continue. * Observe employee and crowd behavior before ... Direct customer service complaints and inquiries to proper manager/supervisor. * Abide by facility ...

Weil Group, Inc.

IT Director

Hatillo, PR · On-site

Supply Chain & Logistics Technology • Manage Warehouse Management Systems (WMS), transportation systems, EDI platforms, and customer integrations. • Improve supply chain visibility and ...

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Customer Logistics Manager information

What is a customer logistics manager?

A Customer Logistics Manager is responsible for overseeing the efficient movement, storage, and distribution of goods to meet customer requirements. They act as a liaison between the company and its clients, ensuring that products are delivered on time and in good condition. Their duties often include managing logistics teams, optimizing supply chain operations, resolving delivery issues, and working to improve customer satisfaction. Customer Logistics Managers play a crucial role in coordinating with vendors, transportation providers, and internal departments to ensure seamless logistics operations.

What are the key skills and qualifications needed to thrive as a customer logistics manager?

To excel as a Customer Logistics Manager, you need expertise in supply chain management, logistics operations, and inventory control, usually supported by a relevant bachelor’s degree. Familiarity with ERP systems like SAP, transportation management software, and certifications such as APICS or CSCMP are commonly required. Strong problem-solving abilities, leadership, and effective communication skills set top performers apart in this role. These competencies ensure efficient logistics operations, high customer satisfaction, and smooth coordination across teams and partners.

What are some typical challenges a customer logistics manager faces when coordinating between clients and internal teams?

A Customer Logistics Manager often navigates challenges such as balancing client expectations with operational capabilities, managing last-minute changes in delivery schedules, and ensuring clear communication across departments like warehousing, transportation, and sales. They must be adept at problem-solving and proactive in addressing bottlenecks to maintain service levels. Building strong relationships with both customers and internal teams is key to resolving issues quickly and ensuring seamless logistics operations.

What is the difference between Customer Logistics Manager vs Supply Chain Coordinator?

AspectCustomer Logistics ManagerSupply Chain Coordinator
CredentialsLogistics or supply chain certifications, relevant experienceLogistics or supply chain certifications, entry-level experience
Work EnvironmentCustomer service focus, logistics departments, distribution centersSupply chain departments, warehouses, procurement teams
Employer & Industry UsageRetail, manufacturing, distribution companiesManufacturing, retail, logistics firms
Search & Comparison IntentUnderstanding roles related to customer logistics managementExploring roles in supply chain coordination

The main difference is that a Customer Logistics Manager oversees customer-focused logistics operations, ensuring timely delivery and customer satisfaction. A Supply Chain Coordinator supports broader supply chain activities, including procurement and inventory management. Both roles require logistics knowledge and certifications but differ in scope and focus.

Is a customer logistics manager a stressful job?

A customer logistics manager oversees supply chain operations and customer service, which can involve managing tight deadlines, coordinating with multiple departments, and handling unexpected issues. The role can be stressful during peak periods or when resolving delivery delays, but effective planning and communication skills help manage workload and reduce stress. Overall, stress levels vary based on company size, industry, and individual workload management.

What is the average salary of a customer logistics manager in the US?

The average salary for a customer logistics manager in the US is approximately $70,000 to $85,000 per year, depending on experience, location, and industry. Professionals in this role often require skills in supply chain management, inventory control, and logistics software. Salaries can vary based on company size and certifications such as APICS or CSCP.

What are popular job titles related to Customer Logistics Manager jobs in Puerto Rico?

For Customer Logistics Manager jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Customer Logistics Manager jobs in Puerto Rico look for?

The top searched job categories for Customer Logistics Manager jobs in Puerto Rico are:

Customer Logistics Manager jobs near you

Operations Supervisor

Waste Connections Inc

On-site

$105K - $115K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago

Waste Connections rating

7.4

Company rating: 7.4 out of 10

Based on 265 frontline employees who took The Breakroom Quiz

29th of 92 rated recycling and waste

Job description

Operations Supervisor - Waste Connections

Location: Livermore, CA
Salary: $105,000 - $115,000 annually
Bonus: Up to 15% Cash Bonus

Who We Are

Waste Connections (NYSE: WCN) is the leading waste services provider in North America-and an exceptional place to build a career. We're a team of servant leaders, mentors, and high performers who value hard work, integrity, and fun. We believe in empowering our people, listening to every voice, and fostering a culture where you can thrive.

Why Join Us?

  • Culture: We work in an environment where self-directed, empowered individuals know their work matters.

  • Integrity: We say what we'll do-and then do it. We keep our promises to customers and employees.

  • Respect: We treat our customers and teammates with respect, and earn it through the service we provide.

About the Role

As an Operations Supervisor, you'll be part of our elite operations team with a clear path to advancement. We're looking for someone who is open to relocation and eager to grow into higher-level management roles within 1-3 years.

What You'll Do

  • Lead and assign work crews operating solid waste collection equipment.

  • Monitor daily operations and adjust staffing as needed.

  • Conduct field inspections and audits to ensure safety and compliance.

  • Develop and execute safety goals and initiatives.

  • Handle customer complaints and ensure service excellence.

  • Conduct performance reviews and manage team development.

  • Set short- and long-term goals for the hauling company.

  • Oversee compliance programs including environmental, OSHA, and local permitting.

  • Collaborate with union representatives and manage unionized employees.

  • This position is safety sensitive

What You'll Bring

  • Willingness to relocate for promotional opportunities.

  • Experience supervising unionized employees.

  • Bachelor's degree strongly preferred.

  • Background in transportation, trucking, or logistics.

  • Ability to obtain a Class B CDL within 90 days.

  • Strong written and interpersonal communication skills.

  • Ability to manage multiple priorities and meet tight deadlines.

  • Intermediate to advanced proficiency in MS Excel and business systems.

To be considered for any of our current openings you must complete an application at www.wasteconnections.com . Application information and additional instructions can be found once you select your position of interest.

We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".

Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

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