Customer Logistics Manager Jobs in Puerto Rico (NOW HIRING)

Job Description:

Job Family Definition:

Responsible for planning, scheduling and coordinating demand/supply management, business processes and/or manufacturing/delivery of products and services to the company policy and country regulatory requirements. Partners with stakeholders to identify/implement opportunities for business process improvement to effectively manage costs, integrate new and existing businesses, and adapt to changes in the business and regulatory environment. Time horizon is typically focused on less than six months for forecasting/planning. Leading and working with cross-functional teams, creates and implements plans that enable the execution of business strategies. Participates in the process by which demand signals are developed, validated for alignment with transition plans, supply constraints identified, and an executable plan defined that meets financial and market share goals. Scope includes business execution processes related to lifecycle planning; order management (including allocation management, Available to Promise (ATP) / commit processes, business attainment tracking); logistics management (including inbound/outbound coordination and consolidation of domestic and international systems to support shipments); and inventory management (including analysis, optimization and velocity). Partners cross-functionally to develop, track and manage business metrics for the organization (may include customer availability, service levels, on-time delivery, supplier response time (SRTs), supply chain costs and inventory.

Management Level Definition:

Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.

Responsibilities:

• Leads a broad range of complex supply chain processes, such as inventory analysis and planning, demand planning, import/export operations, and sales and operations planning (SOP).
• Identifies opportunities for process improvement and leads/develops recommendations and provides insight for management.
• Independently executes complex demand and supply matching activities, connecting planning to execution, and identifying issues and their impact.
• Works cross-functionally to prioritize backlog.
• Partners with global business units and supply bases to generate and deliver demand signals.
• Leads cross-functional regional and global business unit planning teams to maintain and enhance the current business processes.
• Defines and reviews performance metrics on a regular basis, identifying opportunities for improvement actions to address.
• Contributes to priority projects by adding creative insights and developing recommendations.
• Communicates requirements and guidelines to the regional and global business unit planning teams.
• Mentors junior-level staff and establishes guidelines for the mentorship programs.
• Leads and manages a Regulatory Trade Compliance program.

Education and Experience Required:

• First level university degree or equivalent experience; advanced university degree preferred.
• Typically 6-10 years of experience in a supply chain function.
• Experience in more than one supply chain function.
• Broker's license and/or 6-10 years of experience in a customs/global trade function.

Knowledge and Skills:

• Excellent understanding of supply chain processes (plan, source, make deliver).
• Identifies cutting edge analytical tools, models and methods for making key business decisions.
• Excellent communication and influencing skills; mastery in English and local language.
• Excellent internal and external relationship management skills.
• Extensive knowledge and understanding of how to analyze business problems using Advanced Microsoft Office skills (Excel, PowerPoint, etc.), statistical analysis, and financial modeling.
• Very Strong project management skills, with capability to manage cross functional teams in multiple geographies.
• Strong business acumen and technical knowledge within area of responsibility.
• Very strong understanding of the company's overall supply chain strategy.
• Excellent understanding of Material Requirements Planning (MRP), ATP and master scheduling.
• Excellent understanding of national and international trade requirements to align customs/trade function with business objectives.
• Thorough knowledge of inventory modeling and analysis.
• Strong leadership skills including team-building and conflict resolution and management.
• Excellent understanding in developing and managing a trade compliance program.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

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Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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