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INTELLIGENCE ANALYST

Dayton, OH · On-site

Job Title INTELLIGENCE ANALYST Location Dayton, OH US (Primary) Category Engineering Job Type Full-Time Career Level Experienced (Non-Manager) Education Bachelor's Degree Security Clearance Required ...

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$41K

$100.1K

$154.5K

How much do customer intelligence analyst jobs pay per year?

As of Jun 7, 2026, the average yearly pay for customer intelligence analyst in the United States is $100,058.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of a Customer Intelligence Analyst?

A Customer Intelligence Analyst typically spends their day gathering and analyzing data from multiple customer touchpoints, preparing reports, and presenting actionable insights to stakeholders. They may collaborate closely with marketing, sales, and product development teams to help refine strategies based on customer behavior and trends. Regular tasks include using analytical tools to track key performance indicators, segmenting customer databases, and identifying patterns or opportunities for business growth. This role often involves balancing technical data work with clear communication to ensure findings are understood and utilized by various departments.

What does a Customer Intelligence Analyst do?

A Customer Intelligence Analyst gathers, analyzes, and interprets customer data to help businesses understand customer behavior, preferences, and trends. They use tools like analytics software, CRM systems, and market research to provide insights that improve customer experience and drive business growth. Their role involves identifying patterns, segmenting customers, and making data-driven recommendations for marketing, sales, and product development strategies.

What are the key skills and qualifications needed to thrive in the Customer Intelligence Analyst position, and why are they important?

To thrive as a Customer Intelligence Analyst, you need strong analytical skills, expertise in data interpretation, and a relevant bachelor's degree in fields such as business, marketing, or statistics. Familiarity with data visualization tools (like Tableau or Power BI), CRM systems, SQL, and analytics platforms are often required, and certifications in data analytics or customer insights can be beneficial. Excellent communication, critical thinking, and problem-solving abilities are essential soft skills, as is collaboration within cross-functional teams. These skills enable analysts to extract meaningful insights from customer data, drive business decisions, and enhance customer experiences.

More about Customer Intelligence Analyst jobs
What are the most commonly searched types of Customer Intelligence Analyst jobs? The most popular types of Customer Intelligence Analyst jobs are:
What states have the most Customer Intelligence Analyst jobs? States with the most job openings for Customer Intelligence Analyst jobs include:
What job categories do people searching Customer Intelligence Analyst jobs look for? The top searched job categories for Customer Intelligence Analyst jobs are:
Customer Intelligence Analyst jobs near you
Infographic showing various Customer Intelligence Analyst job openings in the United States as of May 2026, with employment types broken down into 5% Locum Tenens, 5% As Needed, 51% Full Time, 4% Part Time, 5% Temporary, and 30% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $100,058 per year, or $48.1 per hour.
Intelligence Analyst

Intelligence Analyst

Contact Government Services, LLC

Charlotte, NC

Full-time

Posted 11 days ago

Job description

Intelligence Analyst
Employment Type: Full-Time, Experienced
 
Contact Government Services is hiring an Intelligence Analyst ready to be a member of a dynamic and fast paced intel analysis program for a federal agency supporting the US Government’s threat watchlisting and screening mission. As an Intelligence Analyst, you will provide embedded analysis and reach back support to a federal agency and their partners. You will provide multi-source intelligence analysis and fusion that integrates existing national-level products and databases to define patterns of operations. As required, you will interact directly with government leadership and deployed intelligence consumers during the development of intelligence products and ongoing screening operations to meet intelligence requirements across the watchlist enterprise. Duties may include the processing and verification of national security threat actor nominations, data integrity/quality control, encounter management, information sharing, and/or multiple discipline intelligence analysis.
 
CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
 
 
Primary Responsibilities
 
Apply complex direction, including standard operating procedures and operations manuals documentation as well as appropriate oral and written guidance received.
 
Communicates clearly and effectively, both orally and in writing, in order to tactfully and persuasively advise and guide executive management relative to a variety of issues which can be delicate in nature; includes making presentations and preparing complete, clear, and concise formal and informal reports, correspondence, briefings, charts, tables, and graphs that are distributed throughout the government and its partner agencies.
 
Conduct research and analysis of data, information, and intelligence to produce a wide range of finished all-source intelligence products. Finished intelligence products shall include standard and non-standard Agency products as well as briefings for the tactical and strategic customers
 
You should be able to provide daily feedback to the team lead.
 
Basic Qualifications
 
The ability to learn the range of pertinent laws, regulations, policies, and precedents which affect the program
 
Effective problem-solving, analytic, written and oral communication skills
 
Capacity to work as part of a team to provide multi-faceted intelligence products and support to operational units and Intelligence Community components
 
Knowledge with Microsoft Outlook applications
 
Ability to work with and engage the customer daily
 
Active Top Secret clearance and eligible for a CI Polygraph
 
Preferred Qualifications
 
Experience working with IC tools and databases
 
Degree in security or intelligence studies with a recommended focus on terrorism or other transnational security threats is highly desired
 
Two to seven years of Experience
 
Familiarity with programs and software such as Palantir, ESRI, Intel Analyst, ETC.
 
Completion certificate from a commercial, military, or US government all source analysis training course or a specialized intelligence career field.
Skills and attributes for success:
-         Drafting and development of technical documentation related to a variety of projects in the IT space.
-         Work closely with project stakeholders to establish technical processes and procedures.
-         Document projects through the SDLC.
-         Provide status reports for multiple ongoing projects and related documentation efforts.
-         Assist with both user and admin level documentation.
 
 
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.
 
For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
 
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
 
We care about our employees. Therefore, we offer a comprehensive benefits package.
-         Health, Dental, and Vision
-         Life Insurance
-         401k
-         Flexible Spending Account (Health, Dependent Care, and Commuter)
-         Paid Time Off and Observance of State/Federal Holidays
 
Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
Join our team and become part of government innovation!
 
Explore additional job opportunities with CGS on our Job Board:
https://cgsfederal.com/join-our-team/
For more information about CGS please visit: https://www.cgsfederal.com or contact:
Email: info@cgsfederal.com
 
#CJ
 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.