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Customer Implementation Manager Jobs in Tomahawk, WI

truenorth

Manager in Training

Merrill, WI · On-site

The Store Manager has full responsibility for the overall performance, operations, and ... Monitor customer service trends and implement improvements as needed * Serve as a role model for ...

True North

Manager in Training

Rhinelander, WI

The Store Manager has full responsibility for the overall performance, operations, and ... Monitor customer service trends and implement improvements as needed * Serve as a role model for ...

True North

Manager in Training

Elcho, WI · On-site

The Store Manager has full responsibility for the overall performance, operations, and ... Monitor customer service trends and implement improvements as needed * Serve as a role model for ...

truenorth

Manager in Training

Tomahawk, WI · On-site

The Store Manager has full responsibility for the overall performance, operations, and ... Monitor customer service trends and implement improvements as needed * Serve as a role model for ...

True North

Manager in Training

Rhinelander, WI · On-site

The Store Manager has full responsibility for the overall performance, operations, and ... Monitor customer service trends and implement improvements as needed * Serve as a role model for ...

True North

Manager in Training

Merrill, WI · On-site

The Store Manager has full responsibility for the overall performance, operations, and ... Monitor customer service trends and implement improvements as needed * Serve as a role model for ...

True North

Manager in Training

Rhinelander, WI · On-site

The Store Manager has full responsibility for the overall performance, operations, and ... Monitor customer service trends and implement improvements as needed * Serve as a role model for ...

truenorth

Manager in Training

Elcho, WI · On-site

The Store Manager has full responsibility for the overall performance, operations, and ... Monitor customer service trends and implement improvements as needed * Serve as a role model for ...

truenorth

Manager in Training

Rhinelander, WI · On-site

The Store Manager has full responsibility for the overall performance, operations, and ... Monitor customer service trends and implement improvements as needed * Serve as a role model for ...

True North

Manager in Training

Tomahawk, WI

The Store Manager has full responsibility for the overall performance, operations, and ... Monitor customer service trends and implement improvements as needed * Serve as a role model for ...

truenorth

Manager in Training

Rhinelander, WI · On-site

The Store Manager has full responsibility for the overall performance, operations, and ... Monitor customer service trends and implement improvements as needed * Serve as a role model for ...

Aramark

Food Service Manager

Westboro, WI · On-site

The Food Service Manager at Taylor County Jail is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining ...

HyPro Inc

Plant Manager

Rhinelander, WI · On-site

... implement corrective actions as needed. • Develop manufacturing processes and procedures to ... with customers, suppliers, etc. • Ensure compliance with company policies, regulatory ...

Midline Vision Group LLC

Optical Store Manager

Antigo, WI · On-site

$22 - $26/hr

... customer service. Ensuring our patients have the best experience is our top priority. The store ... Oversees the implementation of and participates in community outreach programs, and encourages ...

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Showing results 1-20

All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Tomahawk, WI

Customer Implementation Manager information

See Tomahawk, WI salary details

$39.7K

$105.5K

$171.2K

How much do customer implementation manager jobs pay per year?

As of Jul 29, 2026, the average yearly pay for customer implementation manager in Tomahawk, WI is $105,476.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,900.00 and $123,300.00 per year, depending on experience, location, and employer.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and often involve overseeing large teams or strategic planning.

What does a customer implementation manager do?

A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between technical teams and clients, ensure project timelines are met, and provide training and support to ensure successful adoption. Strong communication, project management skills, and familiarity with relevant tools are essential for this role.

What are the key skills and qualifications needed to thrive as a Customer Implementation Manager, and why are they important?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a Customer Implementation Manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

How much does an implementation manager make in the US?

Implementation managers in the US typically earn between $70,000 and $120,000 annually, with the median salary around $90,000. Factors such as experience, industry, and location can influence compensation, and many roles require strong project management and communication skills.
What job categories do people searching Customer Implementation Manager jobs in Tomahawk, WI look for? The top searched job categories for Customer Implementation Manager jobs in Tomahawk, WI are:
What cities near Tomahawk, WI are hiring for Customer Implementation Manager jobs? Cities near Tomahawk, WI with the most Customer Implementation Manager job openings:
Customer Implementation Manager jobs near you
Infographic showing various Customer Implementation Manager job openings in Tomahawk, WI as of July 2026, with employment types broken down into 73% Full Time, 25% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $105,476 per year, or $50.7 per hour.

Service Manager - Cloud & Infrastructure

Church Mutual Insurance, S.I.

Merrill, WI • On-site

Full-time

Posted 28 days ago

Job description

What you'll be doing:
The IT Service Manager - Cloud & Infrastructure Operations leads the delivery of reliable, secure, and scalable cloud and infrastructure platforms at Church Mutual Group. This role is accountable for the day-to-day operations of shared technology platforms that support enterprise applications and business services The position provides technical leadership and direction for platform engineering capabilities across cloud and on-premises environments, networking, and security domains. Operating as a principal-level contributor, the role partners closely with architecture and engineering teams to define technical strategy, guide solution design, and ensure operational excellence. Key focus areas include team leadership, resource and capacity management, vendor coordination, and continuous service improvement to enhance performance, customer satisfaction, and cost efficiency.
On any given day, you'll:
Organizational Leadership:
  • Participate in the development and implementation policies and procedures to deliver Cloud & Infrastructure Operations services.
  • Operates with near-complete autonomy and collaborates seamlessly across the IT organization. Makes architecture-level decisions. Identifies future-state needs. Engages directly with senior IT leadership to shape priorities and roadmaps.
  • Drives transformational improvements in detection, response, resilience, and control architecture. Establishes standards, governs technical patterns, and evaluates advanced tooling.
  • Acts as the top technical mentor and thought leader within the engineering and operations track. Influences Engineering, Architecture, and other stakeholders. Supervises direct reports with strong technical leadership.

Team Management:
  • Supervise and mentor IT staff in Cloud & Infrastructure Operations, fostering a collaborative and high-performance environment.
  • Oversee daily operations, including task assignments, workload distribution, and performance management.
  • Oversee staffing, training, performance management goals and evaluations, and contribute to department workforce planning initiatives.
  • Allocate resources effectively to meet business and operational goals.
  • Monitor and control operational expenses, optimizing cost-efficiency.
  • Enforce security policies and ensure compliance with regulatory and industry standards.
  • Collaborate with security teams to manage risk and protect organizational assets.
  • Contribute to budgeting and resource planning

Service Reliability & Performance:
  • Ensure reliability and performance of IT services, platforms and supporting infrastructure.
  • Monitor and manage system operations, proactively addressing issues and minimizing downtime.
  • Utilize ITIL framework, industry best practices and key-performance indicators for monthly reporting of performance.

Process Improvement:
  • Identify and implement opportunities to enhance operational efficiency and service quality.
  • Standardize and document operational procedures, ensuring consistent execution.
  • Provide regular updates to leadership on operational health and initiatives.
  • Implement automation and other technologies to streamline operations

Service Delivery:
  • Lead response efforts for major incidents and root cause analysis.
  • Implement corrective actions to prevent recurrence and improve resilience.
  • Support strategic projects and initiatives by providing expertise and oversight of IT resources.
  • Ensure successful implementation and integration of new technologies and systems.
  • Track and report on key performance indicators (KPIs) and service level agreements (SLAs).

Relationship Management:
  • Manage relationships with vendors, contractors, and internal stakeholders.
  • Ensure third-party services meet performance and compliance expectations.
  • Serve as the primary point of contact for IT platform related escalations, inquiries and issues.
  • Build and maintain strong relationships with internal and external stakeholders to ensure their satisfaction with IT services.
  • Collaborate with other IT and business units to align IT initiatives with organizational goals.
  • Perform vendor negotiations, contract management, escalation, purchase request, and invoice verification.

Here's what we expect:
Education and Experience:
  • Bachelor's degree in information technology, Computer Science, or a related field.
  • Minimum of 5 years of experience in IT operations or a related field, with at least 2 years in a supervisory or management position.
  • Strong experience with on prem and cloud platforms and the operations necessary to support these environments
  • Familiarity with IT service management (ITSM) frameworks such as ITIL.

Skills and Competencies:
  • Strong leadership and team management skills.
  • Excellent problem-solving and analytical abilities.
  • Outstanding communication, interpersonal, and customer service skills.
  • Proficiency in using IT tools and technologies.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong understanding of regulatory requirements and compliance standards related to IT operations.

Church Mutual is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Exact compensation will vary based on consideration of a variety of factors including education, skills, experience, and location.
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