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Customer Implementation Manager Jobs in Tomahawk, WI

truenorth

Manager in Training

Tomahawk, WI · On-site

The Store Manager has full responsibility for the overall performance, operations, and ... Monitor customer service trends and implement improvements as needed * Serve as a role model for ...

True North

Manager in Training

Elcho, WI · On-site

The Store Manager has full responsibility for the overall performance, operations, and ... Monitor customer service trends and implement improvements as needed * Serve as a role model for ...

truenorth

Manager in Training

Merrill, WI · On-site

The Store Manager has full responsibility for the overall performance, operations, and ... Monitor customer service trends and implement improvements as needed * Serve as a role model for ...

True North

Manager in Training

Rhinelander, WI · On-site

The Store Manager has full responsibility for the overall performance, operations, and ... Monitor customer service trends and implement improvements as needed * Serve as a role model for ...

truenorth

Manager in Training

Rhinelander, WI · On-site

The Store Manager has full responsibility for the overall performance, operations, and ... Monitor customer service trends and implement improvements as needed * Serve as a role model for ...

True North

Manager in Training

Merrill, WI · On-site

The Store Manager has full responsibility for the overall performance, operations, and ... Monitor customer service trends and implement improvements as needed * Serve as a role model for ...

True North

Manager in Training

Rhinelander, WI · On-site

The Store Manager has full responsibility for the overall performance, operations, and ... Monitor customer service trends and implement improvements as needed * Serve as a role model for ...

True North

Manager in Training

Tomahawk, WI · On-site

The Store Manager has full responsibility for the overall performance, operations, and ... Monitor customer service trends and implement improvements as needed * Serve as a role model for ...

truenorth

Manager in Training

Elcho, WI · On-site

The Store Manager has full responsibility for the overall performance, operations, and ... Monitor customer service trends and implement improvements as needed * Serve as a role model for ...

True North

Manager in Training

Rhinelander, WI · On-site

The Store Manager has full responsibility for the overall performance, operations, and ... Monitor customer service trends and implement improvements as needed * Serve as a role model for ...

truenorth

Manager in Training

Rhinelander, WI · On-site

The Store Manager has full responsibility for the overall performance, operations, and ... Monitor customer service trends and implement improvements as needed * Serve as a role model for ...

Aramark

Food Service Manager

Westboro, WI · On-site

The Food Service Manager at Taylor County Jail is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes. Oversees and manages dining ...

Busey

Treasury Management Services Supervisor

Tomahawk, WI · On-site

$73K - $95K/yr

... customer service emphasis * Minimum two years of demonstrated success as a supervisor or manager ... Experience with implementation, operational support, or client servicing functions. * Knowledge of ...

Midline Vision Group LLC

Optical Store Manager

Antigo, WI · On-site

$22 - $26/hr

... customer service. Ensuring our patients have the best experience is our top priority. The store ... Oversees the implementation of and participates in community outreach programs, and encourages ...

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All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Tomahawk, WI

Customer Implementation Manager information

See Tomahawk, WI salary details

$39.7K

$105.5K

$171.2K

How much do customer implementation manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer implementation manager in Tomahawk, WI is $105,476.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,900.00 and $123,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What job categories do people searching Customer Implementation Manager jobs in Tomahawk, WI look for?

The top searched job categories for Customer Implementation Manager jobs in Tomahawk, WI are:

What cities near Tomahawk, WI are hiring for Customer Implementation Manager jobs?

Cities near Tomahawk, WI with the most Customer Implementation Manager job openings:

Customer Implementation Manager jobs near you
Infographic showing various Customer Implementation Manager job openings in Tomahawk, WI as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $105,476 per year, or $50.7 per hour.

Customer Service Supervisor

Church Mutual Insurance, S.I.

Merrill, WI • On-site

Full-time

Posted 24 days ago

Job description

What you'll be doing:
Manage staff within the Service teams to provide superior service, meet the needs of internal and external customers, and attain corporate goals. Develop, understand, and effectively deploy customer service, processing, reporting, and other responsibilities assigned to the team. Collaborate with management across the organization to handle issues, address concerns, and implement efficient workflows and standard processes. Participate in corporate projects and lead department projects as assigned. Determine and manage unit goals and objectives. Supervisory responsibilities to include staffing, training and development, performance management, and workforce planning.
On any given day, you'll:
  • Evaluate staffing needs, to include interviewing and onboarding for new employees.
  • Training and development, as well as coaching and motivation for staff.
  • Performance management, goal setting, employee engagement, and salary administration.
  • Workforce management to include: evaluate employee needs, including unit equipment, software and space needs, approving time off, overtime usage, and budget recommendations.
  • Manage staff to develop and foster strong internal working relationships to meet customer needs and attain corporate goals.
  • Collaborate with internal business partners to effectively resolve issues and address customer concerns by leading efforts to implement efficient workflows and standard processes.
  • Resolve escalated issues and solve complex problems. Proactively identify potential customer issues and recommend solutions to prevent or minimize impacts.
  • Understand underwriting, sales, and claims philosophies, processes, and expectations to ensure compliance with sales policies and regulatory requirements, especially efforts to handle customer issues and complaints.
  • Analyze systems to meet the needs of existing and new customers. Develop options within existing systems and assist in research and projects to add additional systems or technology to expand services and create efficiencies.
  • Assist in the research, development, and maintenance of business processing procedures. Identify and ensure that appropriate training programs are implemented.
  • Lead or participate in assigned projects; responsibilities may include researching, developing business requirements, and identifying resources needed.
  • Develop, refine, and analyze unit and department reporting metrics and develop standards for reporting and distributing results.
  • Advise and assist in determining annual goals and objectives and ensure they are communicated and achieved by staff.
  • Identify ways to make processes more efficient and implement necessary changes, within department and across departments, as needed.
  • Responsible for the development and motivation of assigned employees, and ensuring they have the necessary tools and information.
  • Conduct coaching and performance appraisal sessions to identify opportunities and recognize positive behaviors
  • Identify team and individual training needs and develop plans for immediate and long term performance improvements.
  • Proactively solve problems and provide timely resolution to ensure minimal impact to customer and employee satisfaction. Identify the most appropriate course of action for problem resolution and effectively communicate plans to those impacted.
  • Promote a supportive environment in which employees are encouraged to solve problems and address customer issues.
  • Ensure the organization's core values are continually reinforced.

Here's what we expect:
  • Bachelor's degree is required. Equivalent education and/or years of experience with a high school diploma may be considered in lieu of a bachelor's degree.
  • Obtain and maintain a property and casualty insurance licenses is required. Relevant licenses must be renewed and maintained in accordance with Church Mutual and applicable state requirements.
  • Minimum five years of insurance-related experience with a property and casualty insurance company is required.
  • Continuing education in the insurance industry is preferred.
  • Excellent communication skills, both written and verbal, directed to internal or external sources, and strong listening skills.
  • Excellent leadership skills to encourage individuals to reach their full potential, meet the needs of customers, and meet established expectations and objectives.
  • Ability to maintain effective working relationships at all levels and throughout the organization.
  • Demonstrated skills in relationship building, including the ability to influence others, collaborate, and/or negotiate solutions.
  • Excellent interpersonal skills necessary to perform in a fast-paced environment, handling multiple priorities, and high-profile customers.
  • Ability to work independently and make fully evaluated decisions.
  • Demonstrated desire and commitment to continually learn and strengthen knowledge, accept new challenges, and strive for personal improvement/growth.
  • Ability to recognize potential improvements (efficiencies) and be a change agent.
  • Ability to present ideas and information in formal and informal group settings.
  • Ability to learn and use proprietary software and Microsoft products.
  • Ability to maintain confidentiality.
  • Ability to travel, as necessary, with an estimate of one or two trips per year.
  • Ability to lead a team while communicating effectively internally across a variety of channels utilizing multiple platforms.

Church Mutual is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Exact compensation will vary based on consideration of a variety of factors including education, skills, experience, and location.

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