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Customer Implementation Manager Jobs in Sumter, SC

Ensure all staff follow safety, customer service, and operational standards consistently Deliver an ... Analyze operational metrics and implement improvements to increase performance and reduce downtime ...

Managed Services - SAP BRIM - Manager

Columbia, SC ยท On-site

$99K - $232K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... CRM and SAP ERP systems - Utilizing analytical thinking to enhance business process modeling - Implementing technology solutions for enterprise integration - Developing training materials for ...

Branch Manager

Columbia, SC ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BM will be responsible for the overall branch staff, P&L, security and customers, present and ... BM is responsible for developing, implementing, and administering policies and procedures, with ...

Branch Manager

Columbia, SC ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BM will be responsible for the overall branch staff, P&L, security and customers, present and ... BM is responsible for developing, implementing, and administering policies and procedures, with ...

Branch Manager

Columbia, SC ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BM will be responsible for the overall branch staff, P&L, security and customers, present and ... BM is responsible for developing, implementing, and administering policies and procedures, with ...

Branch Manager

Columbia, SC ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BM will be responsible for the overall branch staff, P&L, security and customers, present and ... BM is responsible for developing, implementing, and administering policies and procedures, with ...

Branch Manager

Columbia, SC ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BM will be responsible for the overall branch staff, P&L, security and customers, present and ... BM is responsible for developing, implementing, and administering policies and procedures, with ...

Product Manager - VLA & TPPL Product Lines

Sumter, SC ยท Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... implementation, and support global customer needs. Essential Duties and Responsibilities * Manages ... day-to-day product activities for VLA and TPPL product lines. * Conducts market analysis and ...

Branch Manager

Columbia, SC ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

BM will be responsible for the overall branch staff, P&L, security and customers, present and ... BM is responsible for developing, implementing, and administering policies and procedures, with ...

Store Manager 01970

Sumter, SC ยท On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintain customer base, increase sales volume at assigned accounts, review customer needs to gain ... Implement all planogram changes and merchandising plans as outlined. Provide the Inventory Control ...

District Manager

Columbia, SC ยท On-site

$109K/yr

  • Medical

  • Retirement

  • PTO

Recruit, motivate and retain a dedicated team of customer facing hourly front-line employees ... Drive business forward using analytics to identify trends, develop and implement strategies to ...

District Manager

Columbia, SC ยท On-site

$109K/yr

  • Medical

  • Retirement

  • PTO

Recruit, motivate and retain a dedicated team of customer facing hourly front-line employees ... Drive business forward using analytics to identify trends, develop and implement strategies to ...

District Manager

Columbia, SC ยท On-site

$109K/yr

  • Medical

  • Retirement

  • PTO

Recruit, motivate and retain a dedicated team of customer facing hourly front-line employees ... Drive business forward using analytics to identify trends, develop and implement strategies to ...

District Manager

Columbia, SC

  • Medical

  • Retirement

  • PTO

Recruit, motivate and retain a dedicated team of customer facing hourly front-line employees ... Drive business forward using analytics to identify trends, develop and implement strategies to ...

Senior Program Manager Duration: 6 months with possible extension Location: Columbia, SC ... CUSTOMER FOCUSED MINDSET AND TO DEVELOP AND IMPLEMENT SHARED SERVICES. PARTNERING WITH STATE ...

Showing results 41-60

Customer Implementation Manager information

See Sumter, SC salary details

$34.7K

$92.2K

$149.6K

How much do customer implementation manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for customer implementation manager in Sumter, SC is $92,191.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,200.00 and $107,800.00 per year, depending on experience, location, and employer.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

How much do customer implementation managers make in the US?

Customer Implementation Managers in the US typically earn between $70,000 and $110,000 annually, depending on experience, location, and company size. Salaries may also include bonuses and benefits, and roles often require strong communication and project management skills.

What does a customer implementation manager do?

A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between sales, technical teams, and clients to ensure successful deployment, often managing project timelines, providing training, and addressing issues to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.
What job categories do people searching Customer Implementation Manager jobs in Sumter, SC look for? The top searched job categories for Customer Implementation Manager jobs in Sumter, SC are:
What cities near Sumter, SC are hiring for Customer Implementation Manager jobs? Cities near Sumter, SC with the most Customer Implementation Manager job openings:
Infographic showing various Customer Implementation Manager job openings in Sumter, SC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $92,191 per year, or $44.3 per hour.

Full-time

Re-posted 2 days ago


Job description

The Site Manager serves as the primary leader responsible for overall performance, culture, and customer experience at our Take 5 and Whistle Express car wash locations. This role oversees all aspects of site operations, team leadership, safety, equipment reliability, sales performance, and community reputation. The Site Manager ensures the site delivers the high quality, efficient, and friendly experience our brand is known for. This position sets the tone, establishes expectations, and drives excellence-developing team members, solving operational challenges, and creating an environment where both employees and customers thrive.

What You'll Do

Lead & Develop the Team

As the senior on-site leader, you will:

  • Recruit, hire, train, coach, and performance manage all team members, including the Assistant Site Manager, Shift Leads and Team Members
  • Build and reinforce a positive, growth minded culture grounded in company values
    (Based on the expectation to build a positive, growth minded culture)
  • Conduct ongoing development conversations and ensure readiness of future leaders
  • Ensure all staff follow safety, customer service, and operational standards consistently

Deliver an Exceptional Customer Experience

  • Champion a welcoming, service-oriented environment where every customer feels valued
  • Resolve escalated concerns and coach the team on best-in-class customer engagement
  • Lead membership growth strategies, including sales coaching and service recommendations, based on promoting memberships and services, addressing concerns, and assisting customers

Oversee Site Operations & Equipment Performance

  • Own all daily operational workflow and ensure efficiency, accuracy, and safety
  • Maintain equipment reliability by managing preventative maintenance, repairs, and vendor support
  • Ensure the site consistently meets company standards for quality, cleanliness, and throughput
  • Analyze operational metrics and implement improvements to increase performance and reduce downtime

Drive Sales, Profitability & Business Results

  • Set and manage site-level sales, membership, labor, and operational targets
  • Lead sales initiatives, promotions, and teamwide upselling behaviors
  • Monitor KPIs and adjust staffing, processes, or workflow to achieve results
  • Manage site expenses, inventory, and cost controls

Ensure Safety, Compliance & Brand Standards

  • Enforce all health, safety, and environmental protocols
  • Ensure adherence to company policies, operating procedures, and quality standards
  • Address risks, incidents, or equipment failures promptly and effectively
  • Conduct regular audits and site inspections to ensure consistency and compliance

Qualifications

Required

  • Strong customer service mindset and excellent communication skills
  • Demonstrated leadership, teambuilding, and performance management abilities
  • Ability to operate effectively in a fast paced, hands-on outdoor environment
  • Strong problem-solving and decision-making skills
  • Reliable, self-motivated, organized, and capable of independently running all aspects of site operations
    (Expanded from reliability and eagerness to learn)
  • Flexible schedule, including weekends and holidays
  • Ability to stand for long periods and perform light physical tasks

Preferred (but not required!)

  • Previous site management or multiteam leadership experience
  • Experience in retail, service, hospitality, or other customer facing roles
  • Mechanical aptitude for overseeing equipment checks and maintenance
  • Experience with sales-driven environments or membership programs

If you're ready to take the wheel and drive performance across a growing territory, we want to hear from you.