Guide new customers through implementation and setup to ensure fast time-to-value and a smooth ... Manage an international remote team What you should have: * 2-4 years in a customer-facing role ...
Guide new customers through implementation and setup to ensure fast time-to-value and a smooth ... Manage an international remote team What you should have: * 2-4 years in a customer-facing role ...
Guide new customers through implementation and setup to ensure fast time-to-value and a smooth ... Manager an international remote team What you should have: * 2-4 years in a customer-facing role ...
Guide new customers through implementation and setup to ensure fast time-to-value and a smooth ... Manager an international remote team What you should have: * 2-4 years in a customer-facing role ...
Strong project management: able to coordinate multi-stakeholder implementations and deliver on time. * Data-informed: comfortable with dashboards, KPIs, and using data to make decisions. * Customer ...
Strong project management: able to coordinate multi-stakeholder implementations and deliver on time. * Data-informed: comfortable with dashboards, KPIs, and using data to make decisions. * Customer ...
Strong project management: able to coordinate multi-stakeholder implementations and deliver on time. * Data-informed: comfortable with dashboards, KPIs, and using data to make decisions. * Customer ...
Quick apply
Strong project management: able to coordinate multi-stakeholder implementations and deliver on time. * Data-informed: comfortable with dashboards, KPIs, and using data to make decisions. * Customer ...
Strong project management: able to coordinate multi-stakeholder implementations and deliver on time. * Data-informed: comfortable with dashboards, KPIs, and using data to make decisions. * Customer ...
Strong project management: able to coordinate multi-stakeholder implementations and deliver on time. * Data-informed: comfortable with dashboards, KPIs, and using data to make decisions. * Customer ...
Customer Success Manager
Provo, UT · On-site
$57K - $65K/yr
We believe 100% that if our customers win, we win. Ideal candidates for the role will have ... Working with the rest of the Coalition team to implement organizational and product changes that ...
New
Customer Success Manager
Provo, UT · On-site
$57K - $65K/yr
We believe 100% that if our customers win, we win. Ideal candidates for the role will have ... Working with the rest of the Coalition team to implement organizational and product changes that ...
New
About the role The Senior Manager of Customer Support at Human Interest plays a critical role in ... implementing the systems and processes needed to maintain operational excellence during this period ...
About the role The Senior Manager of Customer Support at Human Interest plays a critical role in ... implementing the systems and processes needed to maintain operational excellence during this period ...
About the role The Senior Manager of Customer Support at Human Interest plays a critical role in ... implementing the systems and processes needed to maintain operational excellence during this period ...
About the role The Senior Manager of Customer Support at Human Interest plays a critical role in ... implementing the systems and processes needed to maintain operational excellence during this period ...
... implement industry leading onboarding processes that delight new customers Collaborate with Growth and Product teams to provide feedback on opportunities and gaps Close small dollar value deals, by ...
... implement industry leading onboarding processes that delight new customers Collaborate with Growth and Product teams to provide feedback on opportunities and gaps Close small dollar value deals, by ...
... implement industry leading onboarding processes that delight new customers Collaborate with Growth and Product teams to provide feedback on opportunities and gaps Close small dollar value deals, by ...
... implement industry leading onboarding processes that delight new customers Collaborate with Growth and Product teams to provide feedback on opportunities and gaps Close small dollar value deals, by ...
Senior Customer Success Manager
Lehi, UT · On-site +1
Identify churn risks and implement proactive measures to address them, ensuring high levels of ... customer-centric strategies to maximize value from technology solutions. * Experience managing ...
Senior Customer Success Manager
Lehi, UT · On-site +1
Identify churn risks and implement proactive measures to address them, ensuring high levels of ... customer-centric strategies to maximize value from technology solutions. * Experience managing ...
Senior Customer Success Manager
Lehi, UT · On-site +1
Identify churn risks and implement proactive measures to address them, ensuring high levels of ... customer-centric strategies to maximize value from technology solutions. * Experience managing ...
Senior Customer Success Manager
Lehi, UT · On-site +1
Identify churn risks and implement proactive measures to address them, ensuring high levels of ... customer-centric strategies to maximize value from technology solutions. * Experience managing ...
Senior Customer Success Manager
Lehi, UT · On-site +1
Identify churn risks and implement proactive measures to address them, ensuring high levels of ... customer-centric strategies to maximize value from technology solutions. * Experience managing ...
Quick apply
Senior Customer Success Manager
Lehi, UT · On-site +1
Identify churn risks and implement proactive measures to address them, ensuring high levels of ... customer-centric strategies to maximize value from technology solutions. * Experience managing ...
General Manager
$14 - $19/hr
... implementing, managing and controlling all operational related activities of our Little Caesars ... Must have excellent Customer Service and Employee Relations skills. * Must be able to perform under ...
Quick apply
General Manager
$14 - $19/hr
... implementing, managing and controlling all operational related activities of our Little Caesars ... Must have excellent Customer Service and Employee Relations skills. * Must be able to perform under ...
AI Customer Success Manager (SMB) Lehi, Utah At Podium, we bring AI Employees to local businesses ... Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI ...
AI Customer Success Manager (SMB) Lehi, Utah At Podium, we bring AI Employees to local businesses ... Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI ...
Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI ... As an AI Customer Success Manager (SMB), you will own the success and health for a segment of ...
Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI ... As an AI Customer Success Manager (SMB), you will own the success and health for a segment of ...
AI Enterprise Customer Success Manager At Podium, we bring AI Employees to local businesses that ... Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI ...
AI Enterprise Customer Success Manager At Podium, we bring AI Employees to local businesses that ... Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI ...
Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI ... You will assist in managing the lifecycle of your customer portfolio, which will be a pipeline of ...
Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI ... You will assist in managing the lifecycle of your customer portfolio, which will be a pipeline of ...
Experience with customer success software and CRM tools. * Can create a customer lifecycle presentation, clearly define each lifecycle stage and how to create and implement a playbook for each stage.
Experience with customer success software and CRM tools. * Can create a customer lifecycle presentation, clearly define each lifecycle stage and how to create and implement a playbook for each stage.
AI Mid-Market Customer Success Manager At Podium, we bring AI Employees to local businesses that ... Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI ...
AI Mid-Market Customer Success Manager At Podium, we bring AI Employees to local businesses that ... Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI ...
Customer Implementation Manager information
See Orem, UT salary details
$33.9K - $44.1K
7% of jobs
$44.1K - $54.3K
4% of jobs
$64.1K is the 25th percentile. Wages below this are outliers.
$54.3K - $64.5K
14% of jobs
$64.5K - $74.7K
15% of jobs
The median wage is $81.7K / yr.
$74.7K - $84.9K
14% of jobs
$84.9K - $95.1K
14% of jobs
$100.6K is the 75th percentile. Wages above this are outliers.
$95.1K - $105.3K
13% of jobs
$105.3K - $115.5K
7% of jobs
$115.5K - $125.7K
5% of jobs
$125.7K - $135.9K
3% of jobs
$135.9K - $146.1K
3% of jobs
$33.9K
$90K
$146.1K
How much do customer implementation manager jobs pay per year?
As of Aug 8, 2026, the average yearly pay for customer implementation manager in Orem, UT is $89,996.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,600.00 and $105,200.00 per year, depending on experience, location, and employer.
What is the difference between Customer Implementation Manager vs Customer Success Manager?
| Aspect | Customer Implementation Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Implementing products/services for new clients | Ensuring ongoing client satisfaction and retention |
| Work Stage | Pre- and post-sales onboarding | Post-implementation relationship management |
| Skills & Certifications | Project management, technical knowledge, certifications like PMP | Communication, relationship-building, customer service skills |
| Work Environment | Project-based, technical teams, client sites or remote | Account management, client communication, cross-functional teams |
While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.
How much do customer implementation managers make in the US?
Customer Implementation Managers in the US typically earn between $70,000 and $110,000 annually, depending on experience, location, and company size. Salaries may also include bonuses and benefits, and roles often require strong communication and project management skills.
What does a customer implementation manager do?
A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between sales, technical teams, and clients to ensure successful deployment, often managing project timelines, providing training, and addressing issues to ensure customer satisfaction.
What are the key skills and qualifications needed to thrive as a customer implementation manager?
To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.
How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?
A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.
What are popular job titles related to Customer Implementation Manager jobs in Orem, UT? For Customer Implementation Manager jobs in Orem, UT, the most frequently searched job titles are:
What job categories do people searching Customer Implementation Manager jobs in Orem, UT look for? The top searched job categories for Customer Implementation Manager jobs in Orem, UT are:
What cities near Orem, UT are hiring for Customer Implementation Manager jobs? Cities near Orem, UT with the most Customer Implementation Manager job openings:
Job description
Customer Success Manager
What you will be doing:
- Onboard & Activate New Customers: Guide new customers through implementation and setup to ensure fast time-to-value and a smooth transition from sales.
- Drive Adoption & Retention: Build relationships with key stakeholders, monitor account health, and proactively address issues to reduce churn and increase engagement.
- Be a Strategic Partner: Help customers understand how to best use Piston to reduce fuel spend, eliminate fraud, and track driver behavior. Provide training and support tailored to their business goals.
- Identify Growth Opportunities: Spot upsell and cross-sell potential and collaborate with sales to grow accounts organically.
- Customer Advocacy: Collect and share customer feedback with Product and Engineering to inform roadmap decisions and improve the platform.
- Process Improvement: Help shape scalable customer success playbooks as we grow. You'll be in the weeds—and helping pave the road.
- Manage an international remote team
What you should have:
- 2–4 years in a customer-facing role (Customer Success, Support, and Onboarding), ideally in a B2B SaaS or fintech environment
- Experience managing post-sale relationships and driving retention and expansion
- Strong communicator who can connect with operators, owners, and executives alike
- Familiarity with CRM tools (Salesforce, HubSpot, jira, etc.) and success metrics (retention, NPS, time-to-value)
- Experience of managing a team
- Ability to thrive in a fast-moving, startup-style environment with shifting priorities and big goals
What we hope you have:
- Experience working with SMBs or in industries like logistics, transportation, or fleet management
- Familiarity with payments, expense tracking, or fraud prevention tools
- Data-savvy—comfortable reading usage trends or digging into account analytics
- Experience managing international remote teams
About Pear VC
Sourced by ZipRecruiter
Industry
Investment clubs and venture capital companies
Company size
11 - 50 Employees
Headquarters location
Menlo Park, CA, US
Year founded
2013