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Customer Implementation Manager Jobs in Lynn, MA

Linus Health

Project Manager, Connected Care

Boston, MA · On-site +1

$110K - $125K/yr

This role combines customer success activities with hands-on project and implementation management responsibilities. This individual will serve as an operational and relationship lead for assigned ...

3E

Director, Customer Implementations

Boston, MA · Remote

Define and continuously raise the standard for implementation excellence across delivery quality, milestone discipline, risk management, customer communication, go-live readiness, and value ...

Prelim

Project Manager, Implementations

Boston, MA · Remote

$130K - $140K/yr

You'll manage multiple high-stakes deployments simultaneously, coordinate cross-functional teams ... Implementation Architects, Software Engineers, and Customer Success to ensure smooth project ...

Interra Health

Implementation Specialist

Boston, MA · Remote

As a customer facing member of the Support Team, the Implementation Specialist serves a key role as ... Ability to manage short- and long-term projects that drive toward successful integration of our ...

Spindrift

Customer Operations Manager

Newton, MA · On-site

$147K/yr

The Customer Operations Manager identifies opportunities to standardize processes, improve systems, enhance training, and implement scalable solutions that enable growth. Working closely with Sales ...

Spindrift

Customer Operations Manager

Newton, MA · On-site

$147K/yr

The Customer Operations Manager identifies opportunities to standardize processes, improve systems, enhance training, and implement scalable solutions that enable growth. Working closely with Sales ...

Spindrift

Customer Operations Manager

Newton, MA · On-site

$147K/yr

The Customer Operations Manager identifies opportunities to standardize processes, improve systems, enhance training, and implement scalable solutions that enable growth. Working closely with Sales ...

Realtime Robotics

Chief Financial Officer

Boston, MA · On-site

Manage cash, liquidity, and runway with a strong focus on capital-efficient growth. * Lead ... Help establish scalable processes for customer implementation and delivery. * Ensure commercial ...

Realtime Robotics

Chief Financial Officer

Boston, MA · On-site

Manage cash, liquidity, and runway with a strong focus on capital-efficient growth. * Lead ... Help establish scalable processes for customer implementation and delivery. * Ensure commercial ...

Cariina

Product Implementation Consultant

Boston, MA · On-site

$80K - $120K/yr

About This Role As a Product Implementation Consultant , you'll be at the forefront of transforming ... Document progress in our CRM, maintaining up-to-date, actionable client records. * Offer white ...

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All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Lynn, MA

Customer Implementation Manager information

See Lynn, MA salary details

$40.2K

$106.8K

$173.3K

How much do customer implementation manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer implementation manager in Lynn, MA is $106,769.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,900.00 and $124,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What job categories do people searching Customer Implementation Manager jobs in Lynn, MA look for?

The top searched job categories for Customer Implementation Manager jobs in Lynn, MA are:

What cities near Lynn, MA are hiring for Customer Implementation Manager jobs?

Cities near Lynn, MA with the most Customer Implementation Manager job openings:

Customer Implementation Manager jobs near you
Infographic showing various Customer Implementation Manager job openings in Lynn, MA as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $106,769 per year, or $51.3 per hour.

Risk, Performance & Attribution Implementation Manager - Charles River Development

State Street Global Advisors

Boston, MA • On-site

$70K - $118K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Job description

This role can be based our of our Burlington/Boston MA, Clifton NJ, Princeton, NJ, and Berwyn PA offices.

Risk, Performance & Attribution Consultant -PMARSpecialist

Overview

PMARSpecialists lead or directly contribute to CRIMS implementations, analyzing and evaluating requirements while providing product expertise and guidance throughout the implementation project. Ensure the solutions developed by Charles River meet the customers' business needs and that the customer is prepared to assume ownership and operate the solution after go-live.

Responsibilities

  • Lead or contribute to CRIMSperformance and riskimplementations for clients.

  • Analyze customer requirements and deliver tailored solutions.

  • Conduct presentations and execute proof-of-concept projects.

  • Educate customers on CRIMS methodologies and advise on best practices.

  • Monitor requirements for enhancements and communicate product improvements.

  • Contribute to software quality by reporting defects and validating fixes.

  • Assist Professional Services team and share best practices.

  • PMARBackground:

  • Captureperformance, attribution andrisk requirements for new implementationsby interacting with Portfolio Managers, Investment,Riskand Performanceteams.

  • Document end to end Alpha solution designaddressingPMARworkflows.

  • Working knowledge (Performance)

  • Transaction based performance calculations

  • Equity, Fixed Income and Factor Attribution

  • GIPS/Composite Management

  • Historical conversion,Restatementand Benchmarkworkflows

  • Working knowledge(Risk)

  • Multi-asset class (equity, fixed income,derivativesand commodities)support forsingle securityanalytics.

  • Equity,Fixed income andMulti-assetclassrisk factor models (MSCI, Northfield, Axioma)

  • Factor attribution

  • Econometric andFactor scenario analysis and stress testing.

  • VaR/Tail Risk

  • Ex-Post Risk

  • Portfolio Optimization

  • Liquidity Risk

  • Regulatory Risk

  • Regime andTrend Analysis

  • RiskCompliance Monitoring.

  • Design Operational controls.

Skills & Experience

  • Proven experience implementing mission-criticalrisksolutions.

  • Hands-on experience with investment management software.

  • Knowledge of SQL, FIX protocol, and Crystal Reports.

  • Strong customer service, time management, and problem-solving skills.

  • Experience with risk analytics job scheduling and troubleshooting.

  • Ability to work with cross-functional teams on risk and attribution projects.

  • Expertise in risk analytics, scenario analysis, portfolio optimization, and regulatory risk reporting.

Preferred Qualifications

  • FRM. CIPMand/or CFAcertification.

  • Experience supporting risk analytics and attribution solutions for global clients.

  • Familiarity withliquidity risk,regulatory risk andriskcompliance monitoring.

Education & Travel

  • Degree in Finance, Economics, Engineering, or Computer Science; CFA/FRMis a plus.

  • Willingness to travel 30%-50%.

Salary Range:

$70,000 - $118,750 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

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Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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