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Customer Implementation Manager Jobs in Huntsville, AL

Hexagon AB

Senior Implementation Consultant

Madison, AL · On-site

Process designs for customers' purchased or outsourced technology and business outcome solutions ... Access, manage, map, and transfer data and create process documentation. Develop use cases, conduct ...

Rheem

Manager, Customer Experience

Scottsboro, AL · On-site

The Manager, Customer Experience is responsible for overseeing the division's Customer Service ... Recognize and implement process improvement. * Understanding of supply chain logistics. HOW TO ...

Rustman Agency

Customer Retention Sales Manager

Madison, AL · On-site

$43K - $49K/yr

Responsibilities Manage a remote team dedicated to customer retention and satisfaction Develop and implement strategies to reduce policy cancellations Support existing clients through policy reviews ...

Rustman Agency

Customer Retention Sales Manager

Madison, AL · On-site

$43K - $49K/yr

Responsibilities Manage a remote team dedicated to customer retention and satisfaction Develop and implement strategies to reduce policy cancellations Support existing clients through policy reviews ...

VG Systems

Sr. Operations Manager

Huntsville, AL · On-site

Adapt to rapidly changing requirements and short-response timelines supporting multiple customers and senior leaders. * Implement management policies and operating practices to support efficient ...

VG Systems

Sr. Operations Manager

Huntsville, AL · On-site

Adapt to rapidly changing requirements and short-response timelines supporting multiple customers and senior leaders. * Implement management policies and operating practices to support efficient ...

VG Systems

Sr. Operations Manager

Huntsville, AL · On-site

Adapt to rapidly changing requirements and short-response timelines supporting multiple customers and senior leaders. * Implement management policies and operating practices to support efficient ...

Little Caesars

Co-manager

Decatur, AL · On-site

$750/wk

... implementing, managing, and controlling all operational related activities of our Little Caesars ... Must have excellent Customer Service and Employee Relations skills. * Must be able to perform under ...

Little Caesars

Co-manager

Hartselle, AL · On-site

$750/wk

... implementing, managing, and controlling all operational related activities of our Little Caesars ... Must have excellent Customer Service and Employee Relations skills. * Must be able to perform under ...

Little Caesars

General Manager

Madison, AL · On-site

$36K - $54K/yr

... implementing, managing, and controlling all operational related activities of our Little Caesars ... Must have excellent Customer Service and Employee Relations skills. * Must be able to perform under ...

Little Caesars

General Manager

Madison, AL · On-site

$38K/yr

... implementing, managing, and controlling all operational related activities of our Little Caesars ... Must have excellent Customer Service and Employee Relations skills. * Must be able to perform under ...

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All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Huntsville, AL

Customer Implementation Manager information

See Huntsville, AL salary details

$38.4K

$102K

$165.5K

How much do customer implementation manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for customer implementation manager in Huntsville, AL is $101,999.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,400.00 and $119,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What are popular job titles related to Customer Implementation Manager jobs in Huntsville, AL?

For Customer Implementation Manager jobs in Huntsville, AL, the most frequently searched job titles are:

What job categories do people searching Customer Implementation Manager jobs in Huntsville, AL look for?

The top searched job categories for Customer Implementation Manager jobs in Huntsville, AL are:

What cities near Huntsville, AL are hiring for Customer Implementation Manager jobs?

Cities near Huntsville, AL with the most Customer Implementation Manager job openings:

Customer Implementation Manager jobs near you
Infographic showing various Customer Implementation Manager job openings in Huntsville, AL as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $101,999 per year, or $49 per hour.

Senior Implementation Consultant

Hexagon AB

Madison, AL • On-site

Full-time

Posted 10 days ago

Job description

Senior Implementation Consultant
Job Location (Short): Madison, Alabama-USA
Workplace Type: Remote
Req Id: 3315
Responsibilities
Intergraph Corporation (hereinafter termed 'Octave') seeks a Senior Implementation Consultant to work closely with the Business & Technical community to gather Business Analytic Requirements and S/W Requirements. Create technical and functional specifications for achieving the desired end results. Implement operational technology integrity software for large, enterprise customers accordingly to project scope. Process designs for customers' purchased or outsourced technology and business outcome solutions. Develop technical documentation for assigned software deployment projects. Access, manage, map, and transfer data and create process documentation. Develop use cases, conduct gap and impact analysis, business process modeling, and write and execute user acceptance testing and quality assurance test cases. Liaison with business teams to gather requirements and develop test strategies, test plans, automation scripts, and design frameworks for all types of system testing. Schedule and execute testing including integration, Graphic User Interface (GUI), functionality, and backend testing. Implement various software asset models. Perform validation and verification at the system level. Configure data imports and control systems into PSI, AI, and CI software suites. Perform unit testing, functional testing, integration testing, GUI testing, and browser computability testing.
Telecommuting is an option for this position.
Education / Qualifications
Must have a Bachelor's degree or foreign degree equivalent in Computer Science, Computer Engineering, Computer Information Systems, or related field and seven (7) years of experience as a Senior Implementation Consultant or in an occupation working with multiple Industrial Control System (ICS) vendor technologies, operational technology (OT) systems networking, and OT/ICS cybersecurity. This position also requires seven (7) years of experience with Distributed Control Systems (DCS) and ICS, including six (6) years setting up complex configurations for software testing with these systems, working with security threats and how to apply patches to avert threats, understanding and correctly classifying system vulnerabilities, and reading and manipulating system data to locate and address anomalies; four (4) years of experience working with relational databases (e.g., Microsoft SQL Server), SQL Server Management Studio tools, Visual Studio, and agile software development methodology (Scrum); four (4) years of experience in engineering and security software, Microsoft Azure DevOps environments/management, analyzing open-source code and SQL tables; seven (7) years of experience writing, maintaining, and analyzing Automated Test Procedures (ATPs) and building Windows systems from base OS; and four (4) years of experience web testing with various browsers, knowledge in VB.NET, Python, and C/C++, and managing two or more software projects of a highly complex nature.
Telecommuting is an option for this position.
#LI-DNI
About Octave
Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.
Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.
Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.
Why work for Octave?
All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.
Everyone is welcome
At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.
Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.
Recruitment Fraud Alert
Octave posts all official job opportunities on either https://careers.octave.com/ or https://www.octave.com/about/careers and communicates only from email addresses ending in @octave.com. We never request payment or personal banking information during recruitment. No offers will ever be extended without a proper interview via Teams or in person, never done over email alone. If you suspect fraud, it probably is, and contact us at careers@octave.com

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