Customer Implementation Manager Jobs in Andover, MA

Dynamo Software is a leading global FinTech Research and Portfolio Management SaaS provider offering an industry-tailored, highly configurable SaaS platform solving challenges across the alternative investment landscape. For more than 20 years, the Dynamo platform has improved the productivity of fundraising, deal, research, investor servicing, portfolio management, and compliance teams worldwide. Collectively, Dynamo's 1,000+ clients manage over $10 trillion in assets. Backed by the largest Private Equity firms in the world -Blackstone GrowthandFrancisco Partners, Dynamo is seeking to grow our team based on rapidly increasing demand for our financial technology solutions.

The Company's proprietary Dynamo Accounting software provides easy access to all firm information from one intuitive interface, handles complex fund structures and economic arrangements, and provides best of breed reporting. Dynamo Software's experienced team of accounting professionals offers a full range of implementation and outsourcing services tailored to each client's needs and budget. Clients include venture, buy-out, fund of funds, SBICs, family offices and other private equity firms with assets under management ranging from under $200 million to multi-billion.

Although we operate as a unified team, our Dynamo Accounting team effectively has two practices:

• Dynamo Accounting licensing and related implementation & support services
• Outsourced Accounting and Reporting Services

Role Overview: We are seeking a Senior Implementation Accountant to join our Dynamo Accounting team to assist and support the Implementation Manager in configuration, data migration and go live preparations for new and existing Dynamo Accounting licensing\hybrid\fund administration clients.

What You'll Do (Day-to-Day):

• Manage data migrations, including Dynamo Accounting configuration, historical data, and go live preparations. Related activities include identifying unique client requirements, migrating client data, and assuring successful transition to go live status.
  • Provide private equity related technical and accounting support for new and existing Dynamo clients including, but not limited to:
    • Analyze client fund LPAs, summarize key terms, and identify nuances to consider as part of the implementation process
    • Assist in the migration of client historical data
    • Assist in template configuration and customization
  • Be a key player in managing the support inbox and responding to client/internal stakeholder's inquiries and requests
  • Recommend enhancements to Dynamo Accounting based on data migration experience.
  • Participate in company events as deemed necessary.

What you bring:

• Minimum BA in accounting
• Strong Excel skills
• Minimum of 3 - 4 years of prior experience in investment partnership accounting
• Experience using AI-assisted tools in day-to-day work i.e., data extraction/mapping during client onboarding, or accelerating documentation and configuration tasks.
• Excellent communication and relationship skills
• Commitment to a high degree of customer service
• Capable of working in a fast-paced environment while juggling multiple client priorities
• Prior financial software implementation experience desirable

What We Offer:

• The ability to have an IMPACT. Good ideas come from everybody in our organization. We are agile enough to embrace new ideas and new directions.
• A very attractive work culture in an established technology company. We take pride in our work and people.
• A competitive base salary, performance bonus, 401k matching, & excellent benefits.
• The right candidate will have the opportunity to interact with all facets of our growing company and to define his or her own career track.
  

At Dynamo Software, we're committed to fair and competitive pay practices. The listed range represents the base salary for this role, with final pay determined by experience and qualifications. In addition, employees are eligible for our performance-based bonus program. Base Salary Range: $80,000-$105,000.

Dynamo Software,Inc. isanequalopportunity employer. Allemployment decisions and personnel actions at the Company are administered withoutregard to race, color, religion, creed, nationalorigin, ancestry, sex, age, qualifiedmentalorphysical disability, sexual orientation, gender identity, genetic carrierstatus, any veteranstatus, any military service, any application for any military service, or any other category or class protectedby federal, state or local laws. All employmentdecisions and personnel actions, such as hiring, promotion,compensation, benefits, and termination,are and will continue to be administered in accordance with, and to furtherthe principle of, equal employment opportunity.