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Customer Implementation Manager Jobs in Michigan

Alfa

Implementation Architect

Royal Oak, MI · Hybrid

Working closely with our customers and Alfa engineering teams, Implementation Architects are key to ... Reporting into the Alfa Project Manager, you will lead a workstream on a client implementation of ...

700 Credit

Implementation Specialist

Southfield, MI · On-site

Manage the full lifecycle of new and existing client onboarding, from initial setup through ... Preferred Skills & Experience * 1 to 3 years of experience in a client-facing or customer service ...

Itron

Technical Implementation Consultant

Detroit, MI · Remote

Define, document, and manage technical design decisions aligned with platform standards and longterm maintainability * Partner collaboratively with Customer Success and Implementation teams to ensure ...

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Customer Implementation Manager information

See Michigan salary details

$34K

$90.2K

$146.4K

How much do customer implementation manager jobs pay per year?

As of Jun 4, 2026, the average yearly pay for customer implementation manager in Michigan is $90,226.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,800.00 and $105,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Implementation Manager, and why are they important?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a Customer Implementation Manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

What does a Customer Implementation Manager do?

A Customer Implementation Manager is responsible for overseeing the onboarding and integration process for new clients or customers. They coordinate between the customer and internal teams to ensure a smooth transition, resolve any issues, and make sure the customer’s goals are met. Their role involves project management, communication, and problem-solving to help customers successfully adopt a product or service. They also provide training and support during the implementation phase to ensure customer satisfaction.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What are popular job titles related to Customer Implementation Manager jobs in Michigan? For Customer Implementation Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Customer Implementation Manager jobs in Michigan look for? The top searched job categories for Customer Implementation Manager jobs in Michigan are:
What cities in Michigan are hiring for Customer Implementation Manager jobs? Cities in Michigan with the most Customer Implementation Manager job openings:
Customer Implementation Manager jobs near you

Core Banking Implementation Manager

TecTammina

Plymouth, MI • Remote

Full-time

Posted 22 days ago

Job description

Company Description

Tech Tammina LLC

Job Description

Position to fill: Core Banking Sr. Implementation Manager


Industry Core Banking Software


Location: Remote, Various US Cities


Salary range: Strong compensation package + benefits


Job Description:--


Our client is an innovative Core Banking software company looking for an experienced 

Sr. Software Implementation Manager with strong Core Banking vendor experience.

The Sr. Implementation Manager is responsible for the end-to-end rollout of the 

company's innovative Core Banking software and ensuring that the clients' are adequately 

trained on the solution. 


She/he must:

-Exercise judgment and business acumen in selecting methods and techniques to deliver 

the company's Core banking installations at Credit Unions and Community Banks.

-Resolve complex customer issues by recommending and implementing the company's 

solutions to meet specific client needs and objectives.

-Demonstrate expertise in Core Banking business processes and work with software 

developers to continually improve of the company's solutions.

-Work with developers to address the market conditions across multiple products.


Requirements:--

- at least 6 years of experience relevant to this position including 4 years 

of Core Banking experience working with a Core Banking vendor. 

-Undergraduate degree or equivalent experience preferred.

- Product or technical expertise in implementing Core Banking Applications.

-Experience working with Credit Unions and Community Banks. 

-Ability to communicate effectively.  

-Ability to build rapport with team members and clients. 

 -Strong influencing and negotiation skills. 

 -Ability to travel as needed.


Strong compensation package + benefits

Additional Information

Job Status: Full Time 

Share the Profiles to paramesh(at)tammina.com

Contact: 703-349-2332

Keep the subject line with Job Title and Location

Apply