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Customer Greeter Jobs (NOW HIRING)

Potamkin Hyundai

Greeter

Miami Lakes, FL · On-site

$12.75 - $16.50/hr

You will provide a warm and welcoming experience, greeting customers with a friendly smile and assisting them with their initial inquiries. Your role is crucial in creating a positive first ...

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How much do customer greeter jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer greeter in the United States is $16.56, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $18.51 per hour, depending on experience, location, and employer.

Is being a customer greeter a hard job?

Customer greeters typically perform straightforward tasks such as welcoming customers, providing directions, and maintaining a friendly attitude. The job usually requires good communication skills and patience but is generally considered entry-level and not physically demanding or highly stressful.

What are the key skills and qualifications needed to thrive as a customer greeter?

To thrive as a Customer Greeter, you need strong interpersonal skills, basic literacy, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, security protocols, and store communication tools is often required. Friendliness, patience, and clear verbal communication help create a welcoming atmosphere and efficiently direct customers. These skills are crucial for ensuring positive first impressions, smooth store operations, and high levels of customer satisfaction.

What is the difference between Customer Greeter vs Front Desk Receptionist?

AspectCustomer GreeterFront Desk Receptionist
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma; administrative skills; sometimes additional certifications
Work EnvironmentRetail stores, events, hospitality venuesOffices, hotels, medical facilities
Employer & Industry UsageRetail, hospitality, entertainmentCorporate, healthcare, hospitality
Common Search & ComparisonCustomer interaction, welcoming visitorsManaging front desk, administrative tasks

While both roles involve greeting visitors, a Customer Greeter primarily focuses on welcoming customers and creating a positive first impression in retail or hospitality settings. A Front Desk Receptionist handles a broader range of administrative duties, manages phone calls, and assists visitors in office or hotel environments. Understanding these differences helps job seekers find the right role based on their skills and career goals.

What is a customer greeter?

Customer Greeters are employees who welcome customers as they enter a business, such as a retail store or a bank. Their primary role is to create a friendly and inviting atmosphere, offer assistance, answer basic questions, and sometimes check receipts or direct customers to the appropriate department. They play an important part in providing excellent customer service and ensuring that visitors have a positive first impression of the company. Additionally, Customer Greeters may help with crowd control, monitor for security, and relay customer feedback to management.

What are the most common challenges faced by customer greeters, and how can they be addressed?

Customer Greeters often encounter challenges such as managing high volumes of foot traffic during peak hours, addressing diverse customer needs promptly, and maintaining a positive attitude in fast-paced environments. To tackle these challenges, greeters can benefit from strong communication skills, effective time management, and remaining adaptable under pressure. Regular team meetings and ongoing training also help greeters stay informed about store promotions and protocols, ensuring they can provide accurate information and a welcoming experience to every visitor.
What states have the most Customer Greeter jobs? States with the most job openings for Customer Greeter jobs include:
What are popular job titles related to Customer Greeter jobs? For Customer Greeter jobs, the most frequently searched job titles are:
Customer Greeter jobs near you
Infographic showing various Customer Greeter job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $34,449 per year, or $16.6 per hour.

Security Associate / Customer Service Greeter

Crossroads Trading Co., Inc.

Costa Mesa, CA • On-site

$19 - $23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Crossroads Trading rating

6.1

Company rating: 6.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Responsive recruiter
Benefits:

  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance
WAGE RANGE: $19.00-$23.00 PER HOUR
Help Keep Our Stores Safe and Welcoming
As a Crossroads Security Floor Associate, you'll help provide a safe working environment for our teams and a positive shopping experience for our customers. Crossroads locations are fast-paced lively second-hand clothing retail stores where customers buy and sell their gently used fashion.
What you'll do:
You will balance keeping Crossroads secure and safe while also acting as a welcoming presence and guide to our guests as they come in the front door. Exceptional customer service and good judgment are a must. Some experience in loss prevention and de-escalation techniques is preferred.
You are:
  • Experienced. You're a pro at providing un-armed surveillance.
  • Team-orientedYou're a people-person who loves working as a team.
  • Compassionate You embody our core values of service, inclusion and education and take a human-centered approach when resolving conflict.
  • A Problem-solver. You are quick to come up with solutions when issues arise.
  • Calm + FriendlyYou have a calm but focused presence. You'll be the first and last person our customers see, setting the tone for their experience with our brand.
  • Respectful. You understand professional boundaries in the workplace.
You will:
  • Provide a physical, yet friendly, presence. You will offer security support at all times while providing genuine hospitality and warmth.
  • Welcome customers. You will welcome, direct, and educate customers.
  • Anticipate + RespondYou will work to de-escalate any disruptive incidents in collaboration with your leadership team.
  • Be a team-playerYou will communicate well with all staff to deliver the best customer experience possible.
  • Assist on the floor You may be tasked with keeping the sales floor clean and tidy during downtime, or with putting clothes out on the sales floor.
Perks:
Health + Wellbeing
We will:
  • Support your wellbeing. We care about our employees holistically and offer sick paid time off.
  • Prioritize health & wellness for all. We offer medical, dental, and vision insurance for ALL employees who work at least 20 hours a week!
Work/Life Harmony
We will:
  • Encourage you to live your best life by taking vacation time!
  • Give you incentives when you work during the holidaysWe pay time and a half on select holidays throughout the year, and we are closed on Thanksgiving and Christmas.
  • Encourage work/life balance. We offer flexible scheduling and liveable hours so that you can meet work & life needs. There are no graveyard or overnight shifts at Crossroads!
Financial Health
We will:
  • Contribute to your 401(k). Free money? We'll match up to 4% of your contribution as soon as you enroll and an additional discretionary 2% at year-end! We offer both a Roth and traditional 401(k).
  • Offer a generousdiscount on all merchandise including luxury consignment pieces- shop where you work!
  • Be TransparentWe have clear pay ranges and always advertise pay for positions. We believe in pay equity.
  • Offer Earned Wage Access Need money before payday? You'll be able to access pay as you earn it through our partner app ZayZoon.
  • Contribute to Commuter BenefitsTake public transit? We'll contribute and match a portion of your commuter account monthly.
Growth + Development
We will:
  • Empower you. You'll participate in a quarterly Security Virtual Meeting where you'll be able to share ideas and learn alongside fellow security employees from stores across the country!
  • Celebrate with you. We'll provide you with many opportunities to bond with your team as you celebrate successes together.
  • Equip you with the tools to be successful. As you onboard & throughout your career, our training programs will set you up to win.
Minimum Requirements:
  • Prior experience in security (1 year+)
  • Must be authorized to work in the United States.

About Crossroads
One of the first companies to pioneer secondhand clothing as an alternative to traditional retail, Crossroads Trading has been buying, selling, and consigning name brand and designer clothing in a friendly, fun, and fashionable atmosphere since 1991.
Since opening the doors of its first location in the heart of San Francisco's Fillmore District, Crossroads has expanded over time to 38 retail locations spanning Northern and Southern California, Chicago, Seattle, Portland, Denver, New York, and Houston. And in recent years, we have added Sell-By-Mail and Concierge programs to provide convenient new ways for fashionable and eco-conscious customers to sell their gently used clothing.
Crossroads has been featured in Harper's Bazaar, Teen Vogue, and LA Mag, and is widely recognized as an industry leader in the 'resale revolution.'
If you like working in a fun, positive environment, you'll enjoy a career with us!
Compensation: $19.00 - $23.00 per hour
Our Mission & Values
Who We Are
Crossroads Trading has been a leader in the resale fashion industry since 1991. We have brick and mortar locations nationwide where we buy, sell and trade on-trend used clothing to the public.
Our Values
Our goal is make our customers feel great by looking great and keep clothing out of landfills. We also strive to be active, ethical, and responsible members of every community we serve and believe in doing the right thing and doing it right.
Commitment to Diversity & Inclusion
Crossroads is committed to creating a diverse and inclusive culture where team members and customers from all backgrounds can come together to look good and feel great. We celebrate and embrace the differences of all our team members and want you to feel that you belong, starting from day one.
Growth Opportunities
Crossroads takes pride in helping develop and promote team members through our Grow from Within program. We provide clear paths to promotion for all positions and offer valuable training in management, buying, merchandising, customer service, and more!
Pursuant to any "Ban the Box" ordinances, we will consider for employment qualified applicants with arrest and conviction records
Crossroads' policy is to fill every position without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender (including gender identity and gender expression), marital or partner status, age, national origin, ancestry, physical or mental disability, medical condition, genetic characteristic, military status, or any other consideration made unlawful by federal, state or local laws. CTC is an equal opportunity employer and selects employees on the basis of ability, experience, training, and character. Please contact the president or CEO of Crossroads Trading Co. if you have any questions or complaints regarding this policy.

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