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Customer Fulfillment Jobs (NOW HIRING)

Lactalis

Customer Fulfillment Analyst

Londonderry, NH · On-site

The Analyst, Customer Fulfillment will be responsible for service and operational efficiency insights, results, and value tracking for respective business units and customers. This individual will ...

CTB

Customer Fulfillment Rep

Milford, IN

$12.75 - $17.50/hr

A customer fulfillment employee is the specialist within an organization responsible for handling all the necessary administrative tasks associated with the entire purchase order process. You ...

Gexpro Services

Customer Fulfillment Rep

Sedalia, MO · On-site

$14.50 - $19.75/hr

Customer Fulfilment Representative Summary A Customer Fulfillment Representative will serve as the interface between the company and customers. They are responsible for ensuring that customers ...

Alfa Laval

Customer Fulfillment Coordinator

Greenwood, IN · On-site

$28 - $33/hr

Serve as the customer communication point throughout order and service fulfillment. * Coordinate schedule timing, site readiness, and material delivery requirements. * Communicate expected delivery ...

Chore-Time

Customer Fulfillment Representative

Milford, IN

$12.75 - $17.50/hr

As the Customer Fulfillment Representative, you will ensure exceptional customer interaction - entering and managing orders, and processing all invoicing for contracts, parts orders, and contract ...

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How much do customer fulfillment jobs pay per hour?

As of May 28, 2026, the average hourly pay for customer fulfillment in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a Customer Fulfillment role, and why are they important?

To thrive in a Customer Fulfillment role, you need strong organizational skills, attention to detail, and a solid understanding of logistics or supply chain processes, often supported by a relevant degree or experience. Familiarity with order management systems, inventory tracking software, and ERP platforms is typically required. Excellent problem-solving abilities, communication, and teamwork set standout candidates apart in this field. These skills and qualities are crucial for ensuring accurate, timely deliveries and maintaining high customer satisfaction in a fast-paced environment.

What are some common challenges faced in a Customer Fulfillment role, and how can they be overcome?

Customer Fulfillment professionals often encounter challenges such as managing high order volumes during peak seasons, handling last-minute changes or cancellations, and ensuring timely deliveries. To overcome these, strong organizational skills, adaptability, and effective communication with both customers and internal teams are essential. Leveraging technology for order tracking and inventory management, as well as maintaining clear processes for issue resolution, can help ensure smooth operations and high customer satisfaction.

What is customer fulfillment?

Customer fulfillment refers to the process of completing customer orders efficiently and accurately, ensuring that products or services are delivered as promised. It involves activities such as order processing, inventory management, packaging, shipping, and handling returns or exchanges. Effective customer fulfillment is crucial for maintaining customer satisfaction and loyalty, as it directly impacts the overall customer experience. Companies often use technology and logistics strategies to optimize their fulfillment operations and meet customer expectations for speed and reliability.

What job makes $10,000 a month without a degree?

In customer fulfillment roles, high earnings of $10,000 or more per month are uncommon without specialized skills or experience. Typically, such income levels are associated with business ownership, sales positions, or roles requiring technical expertise, certifications, or management responsibilities rather than entry-level customer fulfillment jobs.

What is the difference between Customer Fulfillment vs Customer Service Representative?

AspectCustomer FulfillmentCustomer Service Representative
Primary RoleProcessing and delivering customer orders, managing inventory, ensuring timely fulfillmentAssisting customers with inquiries, resolving issues, providing product information
Work EnvironmentWarehouse, logistics, fulfillment centersCall centers, retail stores, office settings
Required SkillsOrder management, inventory systems, logistics coordinationCommunication, problem-solving, product knowledge

Customer Fulfillment focuses on order processing and delivery logistics, while Customer Service Representatives handle customer inquiries and support. Both roles are essential in the customer experience but differ in daily tasks and work environment.

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Customer Fulfillment jobs near you
Customer Fulfillment Analyst

Customer Fulfillment Analyst

Lactalis American Group , Inc.

Londonderry, NH • On-site

Other

Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Lactalis rating

8.2

Company rating: 8.2 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

56th of 377 rated food and drinks producers

Job description

Customer Fulfillment Analyst

Londonderry, NH (http://maps.google.com/maps?q=10+Burton+Drive+Londonderry+NH+USA+03053) • Supply Chain

Job Type

Full-time

Description

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we’re committed to providing meaningful opportunities for our people to learn, grow, and thrive—whether you’re just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we’re proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, includingGalbani®Italian cheeses and ricotta,Président®specialty cheeses and butters,Kraft®natural and grated cheeses,Breakstone’s®cottage cheese,Cracker Barrel®,Black Diamond®cheddar, andParmalat®milk. Our yogurt portfolio includessiggi’s®,Stonyfield Organic®,Brown Cow™,Oui®,Yoplait®,Go-Gurt®,:ratio®,Green Mountain Creamery®,Mountain High®, along with a growing family of ethnic favorites likeKaroun®,Gopi®, andArz®.

At Lactalis, we live by our core values—Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone’s unique background and ideas are valued.

Even if you don’t meet every qualification, we encourage you to apply. We want to hear about yourPASSION, yourSTORY, and how yourEXPERTISEcan help us shape the future of dairy.

From your PASSION to ours

Lactalis Heritage Dairy, part of the Lactalis family of companies, is currently hiring a Analyst, Customer Fulfillment based in Londonderry, NH.

The Analyst, Customer Fulfillment will be responsible for service and operational efficiency insights, results, and value tracking for respective business units and customers. This individual will serve as the primary point of contact on performance analytics across service, efficiency, and improvement opportunities and serve as the liaison between Sales, Customer Supply Chain, and other Supply Chain teams. This critical role requires analytical, interpersonal, and problem-solving skills to drive continuous improvement. The Analyst, Customer Fulfillment will report to the Sr. Manager, Customer Supply Chain.

From your EXPERTISE to ours

Key responsibilities for this position include:

  • Lead performance and value analysis related to service, customer, and general efficiency opportunities.

  • Develop and implement allocation strategies to optimize product distribution based on customer demand and inventory levels.

  • Manage the full end-to-end order to deliver business cycle for key customers on limited basis as defined.

  • Proactively communicate to sales partners and customer buyers regarding service interruptions.

  • Drive new approach and communication to enable proactive service outlook.

  • Offer solutions to all assigned customer accounts based upon One Yogurt policies, customer behaviors, or logistics initiatives.

  • Collaborate with warehouse & transportation team members in identifying and resolving issues, limited as needed.

  • Analyze and identify opportunities to address trending issues on On Time In Full (OTIF).

  • Analyze existing order fulfillment processes for continuous improvement.

  • Provide regular metric and/or other service, efficiency, performance, analysis to support business improvement.

  • Develop proactive Customer Service scorecard.

  • Serve as the point of contact for customer service teams regarding allocation-related inquiries and issues on limited basis as defined.

  • Develop and maintain standard operating procedures for new analytical reports and activities developed to ensure consistency and efficiency.

  • Actively participate in meeting customer service teams’ metrics. Lead KPI tracking and sharing improvements.

Requirements

From your STORY to ours

Qualified applicants will contribute the following:

Education

  • Associate’s Degree or equivalent experience (5 years) required. Bachelor's degree in Business Administration or relevant field is preferred.

Experience

  • 2 years of order management, buying or inventory management experience required

  • Experience in customer-facing business roles within supply chain or sales environment preferred

  • ERP experience, preferably SAP preferred

  • Consumer package goods experience preferred.

Certifications and specific knowledge

  • Demonstrated ability to communicate effectively and deliver presentations to large audiences and senior leadership teams.

  • Solid understanding of end to end supply chain processes.

  • Proven ability to build and maintain collaborative relationships across departments and within team oriented environments.

  • Strong organizational skills with the ability to prioritize tasks and meet deadlines within defined timeframes.

  • Ability to work effectively in a team setting and contribute to collective goals.

  • Adaptability to changing business needs and a dynamic work environment.

  • Advanced analytical skills with strong expertise in Microsoft Excel and related programming tools.

  • Proficiency in programming languages including R, Python, and SQL preferred

  • Experience using data visualization tools such as Power BI, Tableau, and Spotfire, preferred.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.

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