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Customer Fulfillment Manager Jobs (NOW HIRING)

The TMG

Fulfillment Manager

Phoenix, AZ · On-site

$60K/yr

Plant Manager FLSA Status : Exempt Status : Full-Time Department: Warehouse Location: Arizona ... This role supports a fast-paced production and customer fulfillment environment by organizing ...

Gentex Corp

Fulfillment Manager

Simpson, PA

The Fulfillment Manager is responsible for driving customer on-time delivery for the Gentex Headborne Systems Operations organization in Carbondale, PA. This role involves close collaboration with ...

Gentex Corp.

Fulfillment Manager

Simpson, PA · On-site

The Fulfillment Manager is responsible for driving customer on-time delivery for the Gentex Headborne Systems Operations organization in Carbondale, PA. This role involves close collaboration with ...

5th HQ

Fulfillment Manager

Pembroke Pines, FL

$25/hr

The Fulfillment Manager will be responsible for overseeing the timely and accurate processing of orders, managing inventory levels, and ensuring that all customer orders are fulfilled efficiently.

Gexpro Services

Customer Fulfillment Rep

Wamego, KS · On-site

$12 - $16.25/hr

Our managed inventory programs are designed to support manufacturing OEM's with their engineered production material specifications, fulfillment, and quality requirements. Customer Fulfillment ...

Gexpro Services

Customer Fulfillment Rep

Wamego, KS

$12 - $16.25/hr

Our managed inventory programs are designed to support manufacturing OEM's with their engineered production material specifications, fulfillment, and quality requirements. Customer Fulfillment ...

Gexpro Services

Customer Fulfillment Rep

Wamego, KS · On-site

$12 - $16.25/hr

Our managed inventory programs are designed to support manufacturing OEM's with their engineered production material specifications, fulfillment, and quality requirements. Customer Fulfillment ...

5TH HQ LLC

Fulfillment Manager

Plantation, FL · On-site

$22 - $24/hr

... experienced Fulfillment Manager. The ideal candidate will oversee the timely and accurate ... Collaborate with sales, customer service, and logistics teams to streamline processes and enhance ...

Sonwil

Fulfillment Manager

Buffalo, NY · On-site

Job title Facility Manager, Fulfillment Reports to Director of Operations Pay class Regular ... Inventory, Customer, and Account Support * Maintain inventory accuracy through effective cycle ...

Trafilea

Fulfillment Manager

New York, NY · On-site +1

$20.25 - $22.50/hr

With over $1B+ in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries, we ... Job Responsibilities As Fulfillment Manager, you'll oversee end-to-end global logistics performance ...

Formlabs

Fulfillment Manager

Somerville, MA · On-site

$75K - $115K/yr

As a Fulfillment Manager, you are the guardian of that customer experience. You will oversee our regional 3PL partners, ensuring our outbound engine is both high-velocity and cost-effective. You'll ...

Formlabs

Fulfillment Manager

Somerville, MA

As a Fulfillment Manager, you are the guardian of that customer experience. You will oversee our regional 3PL partners, ensuring our outbound engine is both high-velocity and cost-effective. You'll ...

SupportFinity™

Fulfillment Manager

San Rafael, CA · On-site

$80K - $125K/yr

WHAT YOU DO Customer Service and Fulfillment * Manage the end to end order fulfillment process, including order entry, validation, administration, and shipping coordination. * Review, validate, and ...

Formlabs

Fulfillment Manager

Cambridge, MA · On-site

As a Fulfillment Manager, you are the guardian of that customer experience. You will oversee our regional 3PL partners, ensuring our outbound engine is both high-velocity and cost-effective. You'll ...

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How much do customer fulfillment manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for customer fulfillment manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a customer fulfillment manager do?

A Customer Fulfillment Manager oversees the processes involved in delivering products or services to customers efficiently and on time. They coordinate with various departments, such as logistics, inventory, and customer service, to ensure orders are processed accurately and customer expectations are met. Their role often involves optimizing supply chain operations, resolving issues that may arise during fulfillment, and striving to improve customer satisfaction through continuous process improvements. This position is critical in ensuring a seamless experience from order placement to delivery.

What are the key skills and qualifications needed to thrive as a customer fulfillment manager, and why are they important?

To thrive as a Customer Fulfillment Manager, you need expertise in supply chain management, inventory control, and logistics, typically supported by a relevant degree and experience in operations. Familiarity with ERP systems, order management software, and data analytics tools is essential for efficient process oversight. Strong leadership, problem-solving, and communication skills enable effective team coordination and customer satisfaction. These competencies ensure streamlined fulfillment operations, timely delivery, and a positive customer experience.

What are some of the main challenges a customer fulfillment manager faces when coordinating between multiple departments?

A Customer Fulfillment Manager often encounters challenges in aligning the priorities and timelines of different departments such as sales, warehouse, and logistics. Ensuring seamless communication and resolving bottlenecks quickly is crucial for meeting customer delivery expectations. Managing inventory fluctuations, last-minute order changes, and unexpected supply chain disruptions also require proactive problem-solving and strong organizational skills. Building effective cross-functional relationships is key to overcoming these challenges and maintaining high customer satisfaction.

What is the difference between Customer Fulfillment Manager vs Customer Service Supervisor?

AspectCustomer Fulfillment ManagerCustomer Service Supervisor
Primary FocusOversees order processing, inventory, and delivery to ensure customer orders are fulfilled accurately and on time.Manages customer support team, handles inquiries, and resolves service issues.
Required SkillsLogistics, supply chain management, team coordinationCommunication, problem-solving, team leadership
Work EnvironmentWarehouses, distribution centers, logistics departmentsCall centers, customer service offices
Common Industry UsageRetail, e-commerce, manufacturingRetail, telecommunications, service industries

The Customer Fulfillment Manager focuses on ensuring products are delivered correctly and efficiently, managing logistics and inventory. In contrast, the Customer Service Supervisor handles customer interactions, resolving issues and maintaining satisfaction. Both roles are vital for customer experience but differ in their core responsibilities and work environments.

What cities are hiring for Customer Fulfillment Manager jobs?

Cities with the most Customer Fulfillment Manager job openings:

What are the most commonly searched types of Customer Fulfillment jobs?

The most popular types of Customer Fulfillment jobs are:

What states have the most Customer Fulfillment Manager jobs?

States with the most job openings for Customer Fulfillment Manager jobs include:

What are popular job titles related to Customer Fulfillment Manager jobs?

For Customer Fulfillment Manager jobs, the most frequently searched job titles are:

Customer Fulfillment Manager jobs near you
Infographic showing various Customer Fulfillment Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Fulfillment Manager

Phoenix, AZ • On-site

The TMG
See more jobs at The TMGexternal

$60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 11 days ago

Key responsibilities

  • Lead daily warehouse operations, including receiving, inventory control, order fulfillment, and shipping coordination.

  • Schedule, guide, and support the warehouse team to ensure proper coverage, workflow efficiency, safety, and effective use of overtime.

  • Manage activities related to order picking, staging, verification, palletizing, labeling, documentation, and outbound shipment preparation.

Job description

Description
Job Title: Fulfillment Manager
Reports To: Plant Manager
FLSA Status: Exempt
Status: Full-Time
Department: Warehouse
Location: Arizona
Company Overview
Tarbell Management Group (TMG) is a proud Mohawk family-owned enterprise dedicated to its mission of "empowering economic sovereignty for Tribal Nations and trusted partners". TMG has grown from a small local business into a diversified organization serving Indian Country and beyond, with operations spanning petroleum wholesale and transportation, convenience and restaurant services, tobacco manufacturing, brand management and national distribution and shared services.
Our Core Values
TMG offers a competitive total rewards package that includes medical, dental, and vision coverage, a 401(k) with company match, paid time off, Holidays, telemedicine access, optional Aflac coverage, and other employee benefits that support work-life balance and well-being.
JOB SUMMARY:
The Fulfillment Manager is responsible for leading daily warehouse operations, including receiving, inventory control, order fulfillment, shipping coordination, and warehouse team oversight. This role supports a fast-paced production and customer fulfillment environment by organizing workflow, prioritizing shipping deadlines, maintaining accurate inventory records, and ensuring warehouse activities are completed safely, accurately, and efficiently.
This position upholds OM's mission and core values by demonstrating professionalism, accountability, teamwork, safety awareness, and follow-through in daily work. The Fulfillment Manager is expected to maintain a positive, solution-focused approach while supporting customer needs, production priorities, and team performance.
Primary Responsibilities (includes but is not limited to)
Key Responsibilities
  • Lead daily fulfillment and warehouse operations to support production needs, customer requirements, and priority shipping deadlines.
  • Schedule, guide, and support the Warehouse Team to ensure proper coverage, efficient workflow, safety, and effective use of overtime.
  • Oversee receiving, verification, documentation, and storage of inbound raw materials, returns, and freight deliveries.
  • Manage order fulfillment activities, including picking, staging, verification, palletizing, labeling, documentation, and preparation for outbound shipment.
  • Coordinate outbound shipments with the Customer Experience Department to support accurate, timely delivery of finished product orders.
  • Maintain inventory accuracy for finished goods, raw materials, tax-paid areas, samples, and Tribal or State tax stamps.
  • Support inventory controls, cycle counts, FIFO practices, month-end reconciliation, and timely reporting of discrepancies or damages.
  • Use MRP, SAGE Accpac, and related systems to document receiving, inventory, order activity, mis-picks, and required reports.
  • Maintain warehouse equipment, including forklifts and assigned tools, in safe and working condition.
  • Follow applicable shipping, export, duty-free zone, safety, and standard operating procedures.
  • Assist with special projects, trade show shipments, large or complex orders, and other operational needs as assigned.
  • Promote a clean, organized, safe, and productive warehouse environment.

Minimum Qualifications
  • Associate degree or technical certification preferred; or at least three years of related warehouse, fulfillment, inventory, shipping/receiving, or supervisory experience; or an equivalent combination of education and experience.
  • Strong supervisory, leadership, communication, and interpersonal skills.
  • Excellent organizational skills, attention to detail, and ability to meet deadlines in a fast-paced environment.
  • Ability to work independently, exercise sound judgment, prioritize tasks, and keep leadership informed as needed.
  • Ability to anticipate problems, identify solutions, and support sound operational decision-making.
  • Proficiency with inventory systems, production operating systems, data entry, Microsoft Office or equivalent software, and the ability to learn new systems quickly.
  • Ability to read and interpret safety rules, operating instructions, procedure manuals, and shipping documentation.
  • Ability to prepare routine reports, standard operating procedures, and transactional documents such as bills of lading, invoices, packing slips, and labels.
  • Ability to apply basic business math, inventory calculations, and U.S. decimal and metric measurements.
  • Valid driver's license.

Preferred Qualifications:
  • Prior leadership experience in a warehouse, manufacturing, fulfillment, shipping/receiving, or inventory control environment.

Physical & Work Environment Requirements
  • Must be able to perform the essential functions of the position, with or without reasonable accommodation.
  • Prolonged periods of sitting at a desk and working on a computer may be required.
  • Must be able to stand, walk, bend, reach, climb, and move throughout warehouse and production areas as needed.
  • Must be able to lift, carry, push, and/or pull up to 50 pounds at times.
  • Work may involve exposure to forklifts, pallet jacks, freight carriers, warehouse equipment, production activity, moderate noise, and changing temperatures.
  • Must follow all required safety procedures and use appropriate equipment and personal protective equipment when required.

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