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Customer Fulfillment Manager Jobs (NOW HIRING)

Nice North America LLC

Fulfillment Manager

Kent, WA · On-site

$95K - $110K/yr

We are seeking a high-energy, hands-on Fulfillment Manager to lead our Parts, Shipping, and ... our customers with maximum efficiency. You will be responsible for streamlining workflows ...

Nortek Security & Control

Fulfillment Manager

Kent, WA · On-site

$95K - $110K/yr

We are seeking a high-energy, hands-on Fulfillment Manager to lead our Parts, Shipping, and ... our customers with maximum efficiency. You will be responsible for streamlining workflows ...

Ciccio Restaurant Group

Catering Fulfillment Manager

Tampa, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our CATERING FULFILLMENT MANAGERS are REPRESENTATIVES & AMBASSADORS in & outside our restaurants ... Customer Service | Communicating with guests in a positive, kind and hospitable manner. Inventory ...

Fishpond

LA Fulfillment Manager

Los Angeles, CA · Hybrid

$20 - $22/hr

We are seeking a full-time Fulfillment Manager to become an integral part of our team! This is a ... Understands the importance of customer service * Strong attention to detail * A quick learner, a ...

Ciccio Restaurant Group

Catering Fulfillment Manager

Tampa, FL · On-site

$15 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our CATERING FULFILLMENT MANAGERS are REPRESENTATIVES & AMBASSADORS in & outside our restaurants ... Customer Service | Communicating with guests in a positive, kind and hospitable manner. Inventory ...

Doyles Sheehan

Assistant Fulfillment Manager

Missoula, MT · On-site

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will help lead the team, manage critical logistics, and ensure our customers get exactly what ... Partner with the Fulfillment Manager to supervise, coach, and mentor our night warehouse team ...

Ciccio Restaurant Group

Catering Fulfillment Manager

Tampa, FL · On-site

$15 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our CATERING FULFILLMENT MANAGERS are REPRESENTATIVES & AMBASSADORS in & outside our restaurants ... Customer Service | Communicating with guests in a positive, kind and hospitable manner. Inventory ...

Austco

Global Order Fulfillment Manager

Irving, TX

$15.25 - $20/hr

Ensure customer orders are properly received, processed, and delivered in accordance with Austco ... fulfillment. Inventory and Supply Chain Management * Manage inventory across all distribution ...

Fishpond

LA Fulfillment Manager

CA · On-site

$20 - $22/hr

Company Description We are seeking a full-time Fulfillment Manager to become an integral part of ... Understands the importance of customer service * Strong attention to detail * A quick learner, a ...

Feeding San Diego

Order Fulfillment Team Member

San Diego, CA

$17.50 - $23/hr

  • Medical

  • Retirement

  • PTO

POSITION SUMMARY Under the supervision of the Order Fulfillment Manager, the Order Fulfillment Team ... Ensure first-class customer service with community partners, member agencies and volunteers.

Feeding San Diego

Order Fulfillment Team Member

San Diego, CA · On-site

$17.50 - $23/hr

  • Medical

  • Retirement

  • PTO

POSITION SUMMARY Under the supervision of the Order Fulfillment Manager, the Order Fulfillment Team ... Ensure first-class customer service with community partners, member agencies and volunteers.

LeafHome

Distribution and Fulfillment Manager

Hudson, OH · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive ... Manage warehouse and fulfillment infrastructure, including facility conditions, material handling ...

Water + Flour

Catering Fulfillment Manager

Tampa, FL · On-site

$15 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Our CATERING FULFILLMENT MANAGERS are REPRESENTATIVES & AMBASSADORS in & outside our restaurants ... Customer Service | Communicating with guests in a positive, kind and hospitable manner. Inventory ...

Feeding San Diego

Order Fulfillment Team Member

San Diego, CA · On-site

$17.50 - $23/hr

  • Medical

  • Retirement

  • PTO

POSITION SUMMARY Under the supervision of the Order Fulfillment Manager, the Order Fulfillment Team ... Ensure first-class customer service with community partners, member agencies and volunteers.

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All JobsCustomer Fulfillment JobsCustomer Fulfillment Manager Jobs

Customer Fulfillment Manager information

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$24.5K

$58K

$101K

How much do customer fulfillment manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer fulfillment manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a customer fulfillment manager do?

A Customer Fulfillment Manager oversees the processes involved in delivering products or services to customers efficiently and on time. They coordinate with various departments, such as logistics, inventory, and customer service, to ensure orders are processed accurately and customer expectations are met. Their role often involves optimizing supply chain operations, resolving issues that may arise during fulfillment, and striving to improve customer satisfaction through continuous process improvements. This position is critical in ensuring a seamless experience from order placement to delivery.

What are the key skills and qualifications needed to thrive as a customer fulfillment manager, and why are they important?

To thrive as a Customer Fulfillment Manager, you need expertise in supply chain management, inventory control, and logistics, typically supported by a relevant degree and experience in operations. Familiarity with ERP systems, order management software, and data analytics tools is essential for efficient process oversight. Strong leadership, problem-solving, and communication skills enable effective team coordination and customer satisfaction. These competencies ensure streamlined fulfillment operations, timely delivery, and a positive customer experience.

What are some of the main challenges a customer fulfillment manager faces when coordinating between multiple departments?

A Customer Fulfillment Manager often encounters challenges in aligning the priorities and timelines of different departments such as sales, warehouse, and logistics. Ensuring seamless communication and resolving bottlenecks quickly is crucial for meeting customer delivery expectations. Managing inventory fluctuations, last-minute order changes, and unexpected supply chain disruptions also require proactive problem-solving and strong organizational skills. Building effective cross-functional relationships is key to overcoming these challenges and maintaining high customer satisfaction.

What is the difference between Customer Fulfillment Manager vs Customer Service Supervisor?

AspectCustomer Fulfillment ManagerCustomer Service Supervisor
Primary FocusOversees order processing, inventory, and delivery to ensure customer orders are fulfilled accurately and on time.Manages customer support team, handles inquiries, and resolves service issues.
Required SkillsLogistics, supply chain management, team coordinationCommunication, problem-solving, team leadership
Work EnvironmentWarehouses, distribution centers, logistics departmentsCall centers, customer service offices
Common Industry UsageRetail, e-commerce, manufacturingRetail, telecommunications, service industries

The Customer Fulfillment Manager focuses on ensuring products are delivered correctly and efficiently, managing logistics and inventory. In contrast, the Customer Service Supervisor handles customer interactions, resolving issues and maintaining satisfaction. Both roles are vital for customer experience but differ in their core responsibilities and work environments.

What cities are hiring for Customer Fulfillment Manager jobs?

Cities with the most Customer Fulfillment Manager job openings:

What are the most commonly searched types of Customer Fulfillment jobs?

The most popular types of Customer Fulfillment jobs are:

What states have the most Customer Fulfillment Manager jobs?

States with the most job openings for Customer Fulfillment Manager jobs include:

Customer Fulfillment Manager jobs near you
Infographic showing various Customer Fulfillment Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Fulfillment Specialist

Woodland Direct, Inc

Auburn Hills, MI

$16 - $21.25/hr

Full-time

Posted 2 days ago

New

Job description

Join the Woodland Direct Team!

At Woodland Direct, we're passionate about helping customers create inviting indoor and outdoor living spaces. We're looking for a detail-oriented, customer-focused Customer Fulfillment Specialist to join our team. In this role, you'll play a key part in ensuring our customers receive an exceptional experience from the moment they place an order through final delivery.

If you enjoy problem-solving, working with multiple teams, and keeping things organized in a fast-paced environment, we'd love to hear from you!

What You'll Do

Customer Service

  • Respond to inbound customer phone calls and emails in a professional and timely manner.
  • Assist customers with order status, shipping updates, and general product questions.
  • Manage customer cases and follow up to ensure timely resolution.
  • Escalate technical questions and complex issues to the appropriate internal teams.
  • Deliver an outstanding customer experience that reflects Woodland Direct's commitment to service.

Fulfillment Support

  • Create and maintain shipping documentation and order records.
  • Process purchase order confirmations and coordinate with vendors.
  • Enter vendor tracking information into NetSuite.
  • Coordinate freight shipments, including Alaska, Hawaii, and other specialty deliveries.
  • Monitor shipment progress and proactively communicate delays or delivery exceptions.
  • Coordinate customer acceptance of freight terms and delivery requirements.

Order Coordination

  • Partner with Customer Service, Purchasing, Warehouse, and Logistics teams to ensure orders are fulfilled accurately and on time.
  • Resolve shipping, documentation, and tracking discrepancies.
  • Maintain accurate order records and supporting documentation.
  • Assist in identifying process improvements that enhance customer satisfaction and operational efficiency.

Administrative Support

  • Maintain accurate documentation within NetSuite, Salesforce, and other internal systems.
  • Generate reports and complete data entry as assigned.
  • Assist with balancing seasonal workloads across Service and Fulfillment teams.
  • Support special projects and additional operational initiatives as assigned.

What We're Looking For

  • Excellent customer service and communication skills.
  • Strong attention to detail and organizational abilities.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong problem-solving and critical thinking skills.
  • Ability to work collaboratively across multiple departments.
  • Proficiency with Microsoft Office (Excel, Outlook, and Word).
  • Experience using NetSuite, Salesforce, or other ERP/CRM systems is preferred.
  • Previous experience in customer service, order processing, logistics, fulfillment, or a related field is preferred.

Why Woodland Direct?

At Woodland Direct, our people are at the heart of everything we do. We foster a collaborative, supportive environment where employees are encouraged to grow, contribute ideas, and make an impact. You'll join a team committed to providing exceptional service while helping customers transform their homes and outdoor spaces.

If you're organized, customer-focused, and enjoy working behind the scenes to ensure every order reaches its destination, we'd love to hear from you!

Apply today and become part of the Woodland Direct team!

Apply