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Customer Fulfillment Manager Jobs (NOW HIRING)

Deufol

Customer Fulfillment Specialist

Pittsburgh, PA · On-site

Deufol is seeking a dependable and detail-oriented Customer Fulfillment Specialist to join our ... Ability to work independently and manage multiple priorities Education & Experience * High School ...

Formlabs

Fulfillment Manager

Somerville, MA · On-site

$75K - $115K/yr

As a Fulfillment Manager, you are the guardian of that customer experience. You will oversee our regional 3PL partners, ensuring our outbound engine is both high-velocity and cost-effective. You'll ...

Industrial Metal Supply Co

Fulfillment Manager

Phoenix, AZ · On-site

  • Medical

  • Retirement

  • PTO

Will consider applicants looking to relocate to Phoenix, AZ FULFILLMENT MANAGER: Industrial Metal ... The role is highly collaborative in nature, working closely with customer service representatives ...

Wildflower

Fulfillment Manager

Phoenix, AZ

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Fulfillment Manager reports directly to the General Manager and is responsible for leading the packing and driver teams to ensure accurate, timely, and safe delivery of customer orders. Qualified ...

Deufol

Customer Fulfillment Specialist

Pittsburgh, PA · On-site

Deufol is seeking a dependable and detail-oriented Customer Fulfillment Specialist to join our ... Ability to work independently and manage multiple priorities Education & Experience * High School ...

5th HQ

Fulfillment Manager (Pharmaceutical)

Miramar, FL · On-site

$22 - $24/hr

... experienced Fulfillment Manager. The ideal candidate will oversee the timely and accurate ... Collaborate with sales, customer service, and logistics teams to streamline processes and enhance ...

Spee-Dee Delivery Service

Fulfillment Manager

Saint Cloud, MN · On-site

$70K - $92K/yr

  • Dental

  • Life

  • Retirement

  • PTO

Job SummaryThe Fulfillment Manager will oversee and coordinate all essential functions of the ... customer complaints are investigated and resolvedConduct performance evaluations that are timely ...

New

New New Foods DBA. CAcafe

Be Seen First

Operations & Fulfillment Manager

Upland, CA · On-site

$28 - $34/hr

  • Medical

  • Retirement

  • PTO

Operations & Fulfillment Manager Location: Upland, California Job Type: Full-Time, On-Site Pay: $28 ... Customer Service * Respond professionally and promptly to customer questions, complaints, returns ...

Spee-Dee Delivery Service

Fulfillment Manager

Saint Cloud, MN · On-site

$70K - $92K/yr

  • Dental

  • Life

  • Retirement

  • PTO

Job SummaryThe Fulfillment Manager will oversee and coordinate all essential functions of the ... customer complaints are investigated and resolvedConduct performance evaluations that are timely ...

New

New New Foods DBA. CAcafe

Be Seen First

Operations & Fulfillment Manager

Upland, CA · On-site

$28 - $34/hr

  • Medical

  • Retirement

  • PTO

Operations & Fulfillment Manager Location: Upland, California Job Type: Full-Time, On-Site Pay: $28 ... Customer Service * Respond professionally and promptly to customer questions, complaints, returns ...

CTB

Customer Fulfillment Rep

Milford, IN

$12.75 - $17.50/hr

A customer fulfillment employee is the specialist within an organization responsible for handling ... Management of supplier relationships. Encouraging continuous improvement. Ability to perform ...

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Customer Fulfillment Manager information

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How much do customer fulfillment manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for customer fulfillment manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What does a customer fulfillment manager do?

A Customer Fulfillment Manager oversees the processes involved in delivering products or services to customers efficiently and on time. They coordinate with various departments, such as logistics, inventory, and customer service, to ensure orders are processed accurately and customer expectations are met. Their role often involves optimizing supply chain operations, resolving issues that may arise during fulfillment, and striving to improve customer satisfaction through continuous process improvements. This position is critical in ensuring a seamless experience from order placement to delivery.

What are the key skills and qualifications needed to thrive as a customer fulfillment manager, and why are they important?

To thrive as a Customer Fulfillment Manager, you need expertise in supply chain management, inventory control, and logistics, typically supported by a relevant degree and experience in operations. Familiarity with ERP systems, order management software, and data analytics tools is essential for efficient process oversight. Strong leadership, problem-solving, and communication skills enable effective team coordination and customer satisfaction. These competencies ensure streamlined fulfillment operations, timely delivery, and a positive customer experience.

What are some of the main challenges a customer fulfillment manager faces when coordinating between multiple departments?

A Customer Fulfillment Manager often encounters challenges in aligning the priorities and timelines of different departments such as sales, warehouse, and logistics. Ensuring seamless communication and resolving bottlenecks quickly is crucial for meeting customer delivery expectations. Managing inventory fluctuations, last-minute order changes, and unexpected supply chain disruptions also require proactive problem-solving and strong organizational skills. Building effective cross-functional relationships is key to overcoming these challenges and maintaining high customer satisfaction.

What is the difference between Customer Fulfillment Manager vs Customer Service Supervisor?

AspectCustomer Fulfillment ManagerCustomer Service Supervisor
Primary FocusOversees order processing, inventory, and delivery to ensure customer orders are fulfilled accurately and on time.Manages customer support team, handles inquiries, and resolves service issues.
Required SkillsLogistics, supply chain management, team coordinationCommunication, problem-solving, team leadership
Work EnvironmentWarehouses, distribution centers, logistics departmentsCall centers, customer service offices
Common Industry UsageRetail, e-commerce, manufacturingRetail, telecommunications, service industries

The Customer Fulfillment Manager focuses on ensuring products are delivered correctly and efficiently, managing logistics and inventory. In contrast, the Customer Service Supervisor handles customer interactions, resolving issues and maintaining satisfaction. Both roles are vital for customer experience but differ in their core responsibilities and work environments.

What cities are hiring for Customer Fulfillment Manager jobs?

Cities with the most Customer Fulfillment Manager job openings:

What are the most commonly searched types of Customer Fulfillment jobs?

The most popular types of Customer Fulfillment jobs are:

What states have the most Customer Fulfillment Manager jobs?

States with the most job openings for Customer Fulfillment Manager jobs include:

Customer Fulfillment Manager jobs near you
Infographic showing various Customer Fulfillment Manager job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Fulfillment Coordinator

GAL MANUFACTURING COMPANY LLC

Bronx, NY • On-site

$19.50 - $25.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Customer Fulfillment Coordinator
Regular Position, Full Time
Bronx, NY
If you are a forward-thinker who thrives in a fast-paced, customer-focused manufacturing environment, then keep reading! We are searching for a detail-oriented Customer Fulfillment Coordinator to join our team at Vantage Elevation.
About Us
Vantage Elevation, LLC is North America's leading independent manufacturer of elevator components and systems. Vantage is comprised of eight business units including GAL Manufacturing; GAL Canada; Hollister-Whitney; Elevator Controls; Courion; Bore-Max; Thames Valley Controls; and Vertical Dimensions. Through its brands, Vantage supplies almost all electro-mechanical devices used in contemporary elevators. Founded in 1927, the Vantage group employs over 900 staff in multiple locations across the United States, Canada, and the United Kingdom.
The Customer Fulfillment Coordinator coordinates customer pickup operations and supports end-to-end order fulfillment while maintaining accurate River Parts Warehouse (RPW) inventory. This position partners with Sales, Planning, Purchasing, Production, Shipping, and Packing Bench personnel to ensure customer orders are processed accurately, completed on time, and released efficiently. The role also provides a professional customer experience and supports operational continuity across the Customer Counter and RPW functions.
Requirements
We are searching for a candidate with:
  • High School Diploma or GED required; associate degree in business, supply chain, logistics, or a related field is a plus
  • Two or more years of experience in customer service, manufacturing support, inventory control, shipping, order fulfillment, or a related operation
  • Experience using an ERP system; Infor VISUAL Version 9 experience is preferred
  • Proficiency with Microsoft Office applications, including Excel, Outlook, and Word
  • Experience processing customer transactions, payments, or order documentation is preferred

Knowledge, Skills, and Abilities:
  • Strong customer-service orientation and the ability to communicate professionally in person, by phone, and through email
  • Strong organizational skills and the ability to prioritize multiple responsibilities in a fast-paced manufacturing environment
  • High level of accuracy when processing orders, completing ERP transactions, and maintaining inventory records
  • Ability to create, release, monitor, and complete work orders and related order-fulfillment transactions in the ERP system
  • Working knowledge of inventory transfers, replenishment, adjustments, cycle counts, and transaction controls
  • Ability to identify order or inventory discrepancies, investigate root causes, and coordinate timely resolution
  • Ability to collaborate effectively with Sales, Planning, Purchasing, Production, Shipping, and Packing Bench personnel
  • Adaptability and willingness to cross-train across Customer Counter and RPW/Packing Bench operations
  • Commitment to safety, housekeeping, standard work, and continuous improvement

Duties and Responsibilities
A typical day may include:
  • Delivering a professional, efficient, and accurate customer pickup experience from order receipt through customer release.
  • Processing customer pickup transactions, payments, required documentation, and ERP updates in accordance with established procedures.
  • Creating, releasing, monitoring, and completing work orders within the ERP system to support customer pickup and order fulfillment.
  • Reviewing open customer orders, identifying risks to completion, and communicating status updates to Sales and other internal stakeholders.
  • Verifying part numbers, quantities, documentation, and order accuracy before releasing material to the customer.
  • Coordinating order preparation, staging, packaging, and pickup readiness with Packing Bench and Shipping personnel.
  • Resolving customer pickup issues and order discrepancies while maintaining professional communication and a high level of service.
  • Maintaining RPW inventory through replenishment, inventory transfers, adjustments, cycle counts, and other required ERP transactions.
  • Investigating inventory discrepancies and supporting corrective actions to protect inventory accuracy and system integrity.
  • Coordinating order flow with Planning, Production, Purchasing, Shipping, and Packing Bench teams to support customer commitments.
  • Maintaining accurate ERP records, transaction documentation, pickup records, and other operational files.
  • Supporting standard work, process improvements, visual controls, and other initiatives that improve fulfillment lead time, inventory accuracy, and customer experience.
  • Maintaining a safe, organized, and professional work environment and promptly escalating safety or operational concerns.
  • Cross-training and providing operational support across Customer Counter and RPW/Packing Bench functions as business needs require.
  • Performing other duties as assigned by management.

Operational Assignment
All Customer Fulfillment Coordinators perform the same core role. Based on business needs, an employee may have a primary operational focus in either Customer Counter Operations or RPW/Packing Bench Operations. All Coordinators are expected to remain cross-trained and provide support across both assignments to ensure uninterrupted customer service and operational continuity.
This list is not all-inclusive. Additional responsibilities may be assigned or implemented as business needs require.
Benefits of Working With Us
  • Salary for New York City Applicants: $25.00-$30.00 per hour (Actual compensation will be determined based on experience, location, and applicable legislation.)
  • Medical/Dental/Vision/Life Insurance/HSA
  • 401(k)
  • Commuter Benefits (NYC)
  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Employee Assistance Program (EAP)
  • ...and more!

Position Details
  • Full Time, Regular
  • Day shifts, generally 8:00 AM - 4:30 PM
  • Based in the Bronx, NY (In-Person)

Vantage Elevation, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Like What You Read?
If you're excited by the prospect of supporting customers and improving order fulfillment within a world-class manufacturing organization, then we invite you to apply.
#LI-GAL
#LI-CL1

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