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Customer Service Fulfillment Associate Jobs (NOW HIRING)

Customer service & Fulfillment associate * Classification: Non-Exempt * Compensation : $21-23 per hour depending on experience and qualifications * Location: Lincoln Heights (East LA / Onsite)

FULFILLMENT ASSOCIATE

Memphis, TN · On-site

$14 - $18.75/hr

The Fulfillment Associate will play a crucial role in handling customer orders, ensuring accurate data entry, and providing exceptional customer service. The ideal candidate should have 1-3 years of ...

3PL Fulfillment Associate

Lafayette, LA · On-site

$15.25 - $18.25/hr

... service fulfillment solutions for eCommerce brands-producing, packing, and shipping thousands of ... shipment makes a customer's day. If you thrive in a warehouse environment and take pride in ...

Fulfillment Associate Location: Eatontown, NJ Type: Contract-to-Hire Hourly Payrate: $23.50 per ... Order Fulfillment - helps create shipping labels and prepares customers product for shipment and ...

Fulfillment Associate Location: Eatontown, NJ Type: Contract-to-Hire Hourly Payrate: $23.50 per ... Order Fulfillment - helps create shipping labels and prepares customers product for shipment and ...

Fulfillment Associate Location: Eatontown, NJ Type: Contract-to-Hire Hourly Payrate: $23.50 per ... Order Fulfillment - helps create shipping labels and prepares customers product for shipment and ...

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Previous experience in phone-based customer service, retail sales, customer support, or order ... Order Processing & Fulfillment * Accurately process customer orders. * Verify product codes, counts ...

Part Time - Fulfillment Associate

Bryant, AR · On-site

$13.25 - $17.75/hr

Fulfillment Associate All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Fulfillment Associate ...

Part Time - Fulfillment Associate

Abbeville, LA · On-site

$11.25 - $15/hr

Fulfillment Associate All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Fulfillment Associate ...

Part Time - Fulfillment Associate

Sparks, NV · On-site

$16 - $21.50/hr

Fulfillment Associate All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Fulfillment Associate ...

Part Time - Fulfillment Associate

Batesville, MS · On-site

$13.25 - $17.75/hr

Fulfillment Associate All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need. As a Fulfillment Associate ...

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Customer Service Fulfillment Associate information

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How much do customer service fulfillment associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for customer service fulfillment associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is a customer service fulfillment associate?

Customer Service Fulfillment Associates are professionals responsible for processing and managing customer orders, handling inquiries, and ensuring timely delivery of products or services. They act as a bridge between customers and the company, addressing any issues related to orders, shipping, and returns. Their role often involves using inventory management systems, coordinating with warehouses, and maintaining accurate records to ensure customer satisfaction. Strong communication and organizational skills are essential for success in this position.

What skills and qualifications are needed to thrive as a customer service fulfillment associate?

To thrive as a Customer Service Fulfillment Associate, you need strong organizational skills, attention to detail, and experience in order processing or inventory management, often supported by a high school diploma or equivalent. Familiarity with order management systems, warehouse software, and basic office tools like spreadsheets is typically required. Excellent communication, problem-solving, and teamwork abilities help you deliver exceptional service and resolve customer issues efficiently. These skills are essential to ensure accurate order fulfillment, customer satisfaction, and smooth workflow operations.

How does a customer service fulfillment associate typically collaborate with other departments to resolve customer issues?

Customer Service Fulfillment Associates frequently work closely with warehouse, logistics, and inventory management teams to resolve order-related concerns. When a customer reports a problem, such as a delayed shipment or incorrect item, associates coordinate with these departments to investigate and expedite solutions. Effective communication and teamwork are crucial, as associates must relay accurate information between customers and internal teams. This collaborative approach ensures customer satisfaction and smooth order fulfillment.

What is the difference between Customer Service Fulfillment Associate vs Customer Service Representative?

AspectCustomer Service Fulfillment AssociateCustomer Service Representative
Primary RoleHandles order processing, packaging, and shipping coordinationAddresses customer inquiries, resolves issues, and provides product information
Work EnvironmentWarehouse or fulfillment centerCall centers, retail stores, or office settings
Required SkillsOrder management, basic logistics, attention to detailCommunication, problem-solving, customer service skills
Common CertificationsNone typically required, but logistics or warehouse certifications can helpCustomer service or communication certifications beneficial

While both roles involve customer interaction, the Customer Service Fulfillment Associate focuses on order processing and logistics within a fulfillment environment, whereas the Customer Service Representative primarily handles customer inquiries and support. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What cities are hiring for Customer Service Fulfillment Associate jobs?

Cities with the most Customer Service Fulfillment Associate job openings:

What states have the most Customer Service Fulfillment Associate jobs?

States with the most job openings for Customer Service Fulfillment Associate jobs include:

What are popular job titles related to Customer Service Fulfillment Associate jobs?

For Customer Service Fulfillment Associate jobs, the most frequently searched job titles are:

CUSTOMER SERVICE / FULFILLMENT

Pasadena, CA • On-site

$21 - $23/hr

Other

This job post has expired today. Applications are no longer accepted.


Job description

SOKOI is an LA-based sustainable yoga wear brand founded in 2023. We make breathable and clean movement clothing using natural fibers only. All our garments are made locally in LA. 


We are looking for individuals who are excited about learning and growing with a small brand. The ideal candidate is detail-oriented, aligns with SOKOI's values, practices yoga or other movement studies, and demonstrates a strong willingness to learn.


JOB DESCRIPTION

  •   Title: Customer service & Fulfillment associate
  •   Classification: Non-Exempt
  •   Compensation : $21-23 per hour depending on experience and qualifications
  •   Location: Lincoln Heights (East LA / Onsite)
  •   Working Hours: Monday - Friday, 9am - 5pm PST

  • DESCRIPTION OF DUTIES

    This individual is responsible for communicating with our customers to build connections and provide outstanding support through the order, return and exchange process. They will ensure Sokoi maintains accurate inventory tracking between manufacturing, receiving, outbound shipments and returns.


    CUSTOMER SERVICE

    Following up on customer questions related to orders and products, and resolving issues and complaints. Identify customer needs, provide proactive solutions, and build long -term customer  relationships.


    FULFILLMENT

    Packing and shipping e-commerce and wholesale orders. Receiving and restocking returned orders. Track and order shipping materials as needed. Orders must be shipped daily to deliver the best customer experience. Research and develop the most efficient fulfillment strategy in terms of cost and shipping quality.


    INVENTORY MANAGEMENT

    Receiving and counting inventory. Inspecting items for damage. Manage inventory counts quarterly to confirm stock on hand. 


    SHOPIFY STORE

    Develop strategies for accurate tracking of products. Help manage Shopify backend including inventory updates, app integration and uploading new products. 


    MICELLANEOUS

    Assist with other office tasks as needed. Maintain a clean workspace to ensure a hazard-free work environment.


    If this job feels like the right fit for you, please send your resume to careers@sokoishop.com