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Customer Service Fulfillment Associate Jobs in Michigan

Sugarwish

Fulfillment Associate

Taylor, MI · On-site

$14.75 - $17.75/hr

As a Fulfillment Associate, you are responsible for ensuring that all gift boxes going to the ... Packing, line work, customer service or retail experience desirable * Experience using basic ...

New

RCX Sports

Fulfillment Associate

Keego Harbor, MI · On-site

$17 - $18/hr

Fulfillment Associate At RCX Sports, we proudly serve as the premier youth sport operating partner ... customer service standards * Operate electronic scanner to ensure orders are correctly packed and ...

Pangea Reptile

Fulfillment Associate

Zeeland, MI · On-site

$17/hr

Fulfillment Associate Pay Rate: $17/hr Location: Pangea Reptile - Zeeland, Michigan Department ... customer information. Maintain clean and organized workstations, adhering to safety and 5S ...

RCX Sports

Fulfillment Associate

Sylvan Lake, MI · On-site

$17 - $18/hr

As a Fulfillment Associate with RCX Sports, you will be an integral part of the RCX Sports ... customer service standards * Operate electronic scanner to ensure orders are correctly packed and ...

RCX Sports

Fulfillment Associate

Sylvan Lake, MI · On-site

$17 - $18/hr

As a Fulfillment Associate with RCX Sports, you will be an integral part of the RCX Sports ... customer service standards * Operate electronic scanner to ensure orders are correctly packed and ...

RCX Sports

Fulfillment Associate

Sylvan Lake, MI · On-site

$17 - $18/hr

As a Fulfillment Associate with RCX Sports, you will be an integral part of the RCX Sports ... customer service standards * Operate electronic scanner to ensure orders are correctly packed and ...

Customer Service

Be Seen First

Servicing - Customer Advocate

Clarkston, MI · On-site

$16 - $22.85/hr

Meet or exceed quality, compliance, productivity, customer service, and collection performance ... Associate's or Bachelor's degree in Business, Finance, or a related field. * Experience with Loss ...

New

Customer Service

Be Seen First

Servicing - Customer Advocate

Clarkston, MI · On-site

$16 - $22.85/hr

Meet or exceed quality, compliance, productivity, customer service, and collection performance ... Associate's or Bachelor's degree in Business, Finance, or a related field. * Experience with Loss ...

New

Lowe's

Full Time - Fulfillment Associate - Day

Holland, MI · On-site

$15.25 - $18/hr

... the right associates when needed. Operate and maintain certification for powered equipment ... customer service or product fulfillment position at a home improvement or hardware retailer in ...

Lowe's

Full Time - Fulfillment Associate - Day

Holland, MI

$15.25 - $18/hr

... the right associates when needed. Operate and maintain certification for powered equipment ... customer service or product fulfillment position at a home improvement or hardware retailer in ...

Lowe's

Full Time - Fulfillment Associate - Day

New Hudson, MI · On-site

$16.25 - $19.25/hr

... the right associates when needed. Operate and maintain certification for powered equipment ... customer service or product fulfillment position at a home improvement or hardware retailer in ...

Lowe's

Full Time - Fulfillment Associate - Day

Marquette, MI · On-site

$15.50 - $18.50/hr

... the right associates when needed. Operate and maintain certification for powered equipment ... customer service or product fulfillment position at a home improvement or hardware retailer in ...

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Customer Service Fulfillment Associate information

What is a customer service fulfillment associate?

Customer Service Fulfillment Associates are professionals responsible for processing and managing customer orders, handling inquiries, and ensuring timely delivery of products or services. They act as a bridge between customers and the company, addressing any issues related to orders, shipping, and returns. Their role often involves using inventory management systems, coordinating with warehouses, and maintaining accurate records to ensure customer satisfaction. Strong communication and organizational skills are essential for success in this position.

What skills and qualifications are needed to thrive as a customer service fulfillment associate?

To thrive as a Customer Service Fulfillment Associate, you need strong organizational skills, attention to detail, and experience in order processing or inventory management, often supported by a high school diploma or equivalent. Familiarity with order management systems, warehouse software, and basic office tools like spreadsheets is typically required. Excellent communication, problem-solving, and teamwork abilities help you deliver exceptional service and resolve customer issues efficiently. These skills are essential to ensure accurate order fulfillment, customer satisfaction, and smooth workflow operations.

How does a customer service fulfillment associate typically collaborate with other departments to resolve customer issues?

Customer Service Fulfillment Associates frequently work closely with warehouse, logistics, and inventory management teams to resolve order-related concerns. When a customer reports a problem, such as a delayed shipment or incorrect item, associates coordinate with these departments to investigate and expedite solutions. Effective communication and teamwork are crucial, as associates must relay accurate information between customers and internal teams. This collaborative approach ensures customer satisfaction and smooth order fulfillment.

What is the difference between Customer Service Fulfillment Associate vs Customer Service Representative?

AspectCustomer Service Fulfillment AssociateCustomer Service Representative
Primary RoleHandles order processing, packaging, and shipping coordinationAddresses customer inquiries, resolves issues, and provides product information
Work EnvironmentWarehouse or fulfillment centerCall centers, retail stores, or office settings
Required SkillsOrder management, basic logistics, attention to detailCommunication, problem-solving, customer service skills
Common CertificationsNone typically required, but logistics or warehouse certifications can helpCustomer service or communication certifications beneficial

While both roles involve customer interaction, the Customer Service Fulfillment Associate focuses on order processing and logistics within a fulfillment environment, whereas the Customer Service Representative primarily handles customer inquiries and support. Understanding these differences helps job seekers find the right position aligned with their skills and career goals.

What cities in Michigan are hiring for Customer Service Fulfillment Associate jobs?

Cities in Michigan with the most Customer Service Fulfillment Associate job openings:

Customer Service Fulfillment Associate jobs near you

Fulfillment Associate

Taylor, MI • On-site

Sugarwish
Retail • 11 - 50 employees
Learn more about Sugarwishexternal

$14.75 - $17.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Sugarwish is looking for a Fulfillment Associate to join our Michigan team. As a Fulfillment Associate, you are responsible for ensuring that all gift boxes going to the customer are packed both accurately and attractively and are prepared for shipment.
What You'll Do:

  • Assembling completely a shipped gift box, including pulling and arranging product
  • Crafting gift boxes including internal piece placement, with strict attention to detail, to ensure gift boxes are receiver-ready
  • Preparing shipping boxes used for completed gift boxes including adding additional shipping components and attaching appropriate labels
  • Restocking product rooms including moving product throughout fulfillment locations
  • Other duties as assigned by fulfillment center management team
Who You Are:
  • Packing, line work, customer service or retail experience desirable
  • Experience using basic fulfillment center equipment such as hand trucks and carts
  • Positive attitude
  • Ability to work independently and as part of a team
  • Detail oriented
  • Responsible and reliable
  • Good communication skills
  • Must be able to stand for long periods of time (up to 8 hours per day)
  • Must be able to sustain rapid pace to meet production goals
  • Must have good fine motor skills
  • Must be able to lift and move packages up to 30 pounds
  • Job involves repetitive motions of wrist and arms, including folding, wrapping, scooping and tying
  • Must be able to perform any position on the production floor on any given day
  • High school diploma, GED or equivalent
Benefits:
  • Medical/Dental/Vision/Life plans, starting within 30 days
  • 401K matching
  • Paid vacation, holiday and sick time

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