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Customer Facing Project Manager Jobs in Reston, VA

Koniag, Inc.

Project Manager

Silver Spring, MD · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Significant client-facing experience providing exceptional customer service * Proficiency with project management tools and techniques * Records Management certification (e.g. CRM) or Project ...

Customer Value Partners

Project Manager

Washington, DC · On-site

$115K - $150K/yr

As a Project Manager, you will support the planning, coordination, and execution of complex healthcare transformation programs while ensuring alignment with VA objectives and Veteran-centered ...

kgs

Project Manager

Silver Spring, MD

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Significant client-facing experience providing exceptional customer service * Proficiency with project management tools and techniques * Records Management certification (e.g. CRM) or Project ...

Citian

Project Manager

Washington, DC · On-site

Reporting to the VP of Customer Success, the Project Manager will own the full implementation ... Serve as the primary client-facing point of contact for state DOTs, MPOs, cities and counties from ...

Parsons Corporation

Project Manager

Washington, DC · On-site

$125K - $225K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client-facing Delivery Management What Required Skills You'll Bring: * Bachelor's Degree ... We work in collaborative teams, both within the company and with our partners and customers, to ...

Parsons

Project Manager

Washington, DC · On-site

$125K - $225K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Client-facing Delivery Management What Required Skills You'll Bring: * Bachelor's Degree ... We work in collaborative teams, both within the company and with our partners and customers, to ...

Convergint

Project Manager 2 - Fire Alarms

Chantilly, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a customer-facing role, and is responsible for maximizing customer satisfaction, safety, and quality assurance on all assigned projects. As a Project Manager, you are a part of a dynamic team ...

FM Talent Source

Project Manager

Washington, DC · On-site

$120K - $140K/yr

Collaborates with team members and customers onsteadybasis. * Responsible for the overall ... Excellent client-facing and internal communication skills. * Proficiency in Microsoft Office suite ...

FM Talent Source

Project Manager

Washington, DC · On-site

$120K - $140K/yr

Collaborates with team members and customers onsteadybasis. * Responsible for the overall ... Excellent client-facing and internal communication skills. * Proficiency in Microsoft Office suite ...

Leidos

Senior Project Manager (ICAM)

Alexandria, VA · On-site

Prepare project status reports, executive briefings, and customer-facing documentation. * Agile & Collaboration Support * Support Agile delivery teams through backlog management, sprint planning ...

Leidos

Senior Project Manager (UiPath)

Alexandria, VA · On-site

Prepare project status reports, executive briefings, and customer-facing documentation. * Agile & Collaboration Support * Support Agile delivery teams through backlog management, sprint planning ...

Leidos

Senior Project Manager (UiPath)

Alexandria, VA · On-site

Prepare project status reports, executive briefings, and customer-facing documentation. * Agile & Collaboration Support * Support Agile delivery teams through backlog management, sprint planning ...

Leidos

Senior Project Manager (ICAM)

Alexandria, VA

Prepare project status reports, executive briefings, and customer-facing documentation. * Agile & Collaboration Support * Support Agile delivery teams through backlog management, sprint planning ...

Leidos

Senior Project Manager (UiPath)

Alexandria, VA · On-site

$92K - $166K/yr

  • Medical

  • Retirement

  • PTO

Prepare project status reports, executive briefings, and customer-facing documentation. * Agile & Collaboration Support * Support Agile delivery teams through backlog management, sprint planning ...

MKS2

Senior Project Manager with Security Clearance

Quantico, VA · On-site

$165K - $180K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role is the primary contractor point of accountability for customer-facing IT service delivery ... Project Management Professional (PMP) DoD 8570/8140 IAT Level III certification (e.g., CASP+, CISSP ...

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All JobsCustomer Facing Project JobsCustomer Facing Project Manager JobsCustomer Facing Project Manager Jobs in Reston, VA

Customer Facing Project Manager information

See Reston, VA salary details

$38K

$94.6K

$118.6K

How much do customer facing project manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for customer facing project manager in Reston, VA is $94,597.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,800.00 and $108,700.00 per year, depending on experience, location, and employer.

What is a customer facing project manager?

A Customer Facing Project Manager is a professional who leads and coordinates projects while directly interacting with clients or customers. Their main responsibility is to ensure that the project meets the client's needs and expectations, acting as the primary point of contact between the client and the project team. They manage project timelines, budgets, and deliverables, and also handle client communications, feedback, and issue resolution. This role requires strong communication, organizational, and problem-solving skills to successfully deliver projects and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer facing project manager?

To thrive as a Customer Facing Project Manager, you need expertise in project management methodologies, strong organizational skills, and relevant experience or certification such as PMP or PRINCE2. Familiarity with project management tools like Microsoft Project, Asana, or Jira, as well as CRM systems, is typically required. Exceptional communication, problem-solving, and relationship-building abilities set top performers apart in this role. These skills are crucial for effectively managing projects, meeting client expectations, and ensuring successful project delivery in client-centric environments.

How does a customer facing project manager balance client expectations with internal project constraints?

A Customer Facing Project Manager acts as a bridge between clients and internal teams, ensuring that project goals align with both customer needs and company capabilities. This often involves setting clear communication channels, managing stakeholder expectations, and proactively addressing any potential scope changes or resource limitations. The role requires strong negotiation and problem-solving skills to find mutually agreeable solutions when challenges arise. By fostering transparency and building trust, project managers help ensure successful project delivery while maintaining positive client relationships.

What are popular job titles related to Customer Facing Project Manager jobs in Reston, VA?

For Customer Facing Project Manager jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Customer Facing Project Manager jobs in Reston, VA look for?

The top searched job categories for Customer Facing Project Manager jobs in Reston, VA are:

What cities near Reston, VA are hiring for Customer Facing Project Manager jobs?

Cities near Reston, VA with the most Customer Facing Project Manager job openings:

Customer Facing Project Manager jobs near you
Infographic showing various Customer Facing Project Manager job openings in Reston, VA as of August 2026, with employment types broken down into 80% Full Time, 17% Part Time, and 3% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $94,597 per year, or $45.5 per hour.

Project Manager

Koniag, Inc.

Silver Spring, MD • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Koniag IT Systems, LLC, a Koniag Government Services company, is seeking a Project Manager to support KITS and our government customer in Silver Spring, MD. This position requires the candidate to be able to obtain a Public Trust. This position is for a Future New Business Opportunity
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Koniag IT Systems is seeking an experienced Project Manager to lead our regulatory document and records management projects supporting federal government clients. This is a pivotal role responsible for managing all aspects of complex, high-volume lifecycle document and data operations.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
The Project Manager will be accountable for the end-to-end planning, execution, and delivery of records and information management projects for government clients. Key responsibilities include:
  • Manage project lifecycles involving regulatory documentation, records processing, and scientific data abstraction in both automated and manual operations
  • Lead and oversee a team of specialized managers and staff to ensure adherence to requirements, schedules, and quality standards
  • Plan, develop and implement file plans, records inventories, disposition schedules and other lifecycle records management processes
  • Liaise directly with federal contracting officers, client managers, and technical stakeholders to understand needs and provide project status
  • Employ contemporary project management methodologies, tools and core management principles for effective planning, delegation, tracking and accountability
  • Ensure contractual requirements and client expectations for service quality and customer satisfaction are achieved

Requirements:
Education:
  • Bachelor's degree in business administration, Public Administration or related field focused on Records Information Management

Work Experience, Knowledge, Skills & Abilities:
  • Minimum 6 years of project management experience delivering similar regulatory document and records projects, preferably in a contract environment
  • Extensive background in all aspects of Records Information Management lifecycle
  • Significant client-facing experience providing exceptional customer service
  • Proficiency with project management tools and techniques
  • Records Management certification (e.g. CRM) or Project Management certification (e.g. PMP) is desired
  • Must be able to obtain a Public Trust Clearance.
  • Proven ability to lead and manage regulatory document/records projects of significant scale and complexity
  • Expertise in planning, integrating and controlling document processing operations involving high volumes
  • Excellent communication skills to effectively interface with clients, managers and technical teams
  • Strong leadership skills to motivate teams and ensure ownership/accountability
  • Keen attention to detail to ensure adherence to requirements, processes and quality standards
  • Ability to develop structured plans, schedules and manage against timelines and budgets
  • Ability to obtain a Public Trust

Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
Koniag logo

About Koniag

Sourced by ZipRecruiter

Industry

Investment management and consulting services

Company size

501 - 1,000 Employees

Headquarters location

Kodiak, AK, US

Year founded

1972

Social media

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