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Customer Facing Project Manager Jobs in Reston, VA

CenCore LLC

Project Manager

Washington, DC · On-site

$115K - $120K/yr

... customer-facing communication. * Ability to work a flexible schedule and periodically support ... Ten or more years of project, program, or operations management experience. * Prior armed security ...

CyberMedia Technologies

Project Manager

Washington, DC · On-site +1

Experience working in a customer-facing environment and managing contractual requirements. Preferred Qualifications * Project Management Professional (PMP) certification. * Experience supporting ...

Kids for the Future

Project Manager

Washington, DC · On-site

$115K - $120K/yr

Manage Others Yes CenCore is seeking a cleared Project Manager to oversee day-to-day contract ... customer-facing communication. * Ability to work a flexible schedule and periodically support ...

Game Plan Tech

Project Manager

Washington, DC · On-site

In this role, you will work closely with engineering, project managers, and customer-facing leads to bring clarity to priorities, eliminate roadblocks, strengthen communication, and work directly ...

Game Plan Tech

Project Manager

Washington, DC

In this role, you will work closely with engineering, project managers, and customer-facing leads to bring clarity to priorities, eliminate roadblocks, strengthen communication, and work directly ...

Thermo Systems

Senior Project Manager

Reston, VA · On-site

$125K - $185K/yr

... customer-facing leader. What You'll Do Core Responsibilities: * Lead complex automation and control system integration projects from proposal through closeout. * Develop integrated project execution ...

FM Talent Source

AI Project Manager

Bethesda, MD · On-site

$60.10 - $62.50/hr

AI Project Manager Non-SCA, Full-time Bethesda, MD, US Salary Range: $60.10 To $62.50 Hourly About ... Excellent verbal and written communication skills, attention to detail, and strong customer-facing ...

Thermo Systems

Senior Project Manager

Reston, VA · On-site

$125K - $185K/yr

... customer-facing leader. What You'll Do Core Responsibilities: * Lead complex automation and control system integration projects from proposal through closeout. * Develop integrated project execution ...

Thermo Systems LLC

Senior Project Manager

Reston, VA · On-site

$125K - $185K/yr

... customer-facing leader. What You'll Do Core Responsibilities: * Lead complex automation and control system integration projects from proposal through closeout. * Develop integrated project execution ...

SMX

Customer Enablement Coordinator (5575)

Arlington, VA · Hybrid

$20.75 - $27/hr

Work closely with project team leads to structure and generate the customer facing documentation ... Generate slides and documents to support customer enablement and project management activities.

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Customer Facing Project Manager information

See Reston, VA salary details

$38K

$94.6K

$118.6K

How much do customer facing project manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for customer facing project manager in Reston, VA is $94,597.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,800.00 and $108,700.00 per year, depending on experience, location, and employer.

What is a customer facing project manager?

A Customer Facing Project Manager is a professional who leads and coordinates projects while directly interacting with clients or customers. Their main responsibility is to ensure that the project meets the client's needs and expectations, acting as the primary point of contact between the client and the project team. They manage project timelines, budgets, and deliverables, and also handle client communications, feedback, and issue resolution. This role requires strong communication, organizational, and problem-solving skills to successfully deliver projects and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer facing project manager?

To thrive as a Customer Facing Project Manager, you need expertise in project management methodologies, strong organizational skills, and relevant experience or certification such as PMP or PRINCE2. Familiarity with project management tools like Microsoft Project, Asana, or Jira, as well as CRM systems, is typically required. Exceptional communication, problem-solving, and relationship-building abilities set top performers apart in this role. These skills are crucial for effectively managing projects, meeting client expectations, and ensuring successful project delivery in client-centric environments.

How does a customer facing project manager balance client expectations with internal project constraints?

A Customer Facing Project Manager acts as a bridge between clients and internal teams, ensuring that project goals align with both customer needs and company capabilities. This often involves setting clear communication channels, managing stakeholder expectations, and proactively addressing any potential scope changes or resource limitations. The role requires strong negotiation and problem-solving skills to find mutually agreeable solutions when challenges arise. By fostering transparency and building trust, project managers help ensure successful project delivery while maintaining positive client relationships.

What are popular job titles related to Customer Facing Project Manager jobs in Reston, VA?

For Customer Facing Project Manager jobs in Reston, VA, the most frequently searched job titles are:

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Customer Facing Project Manager jobs near you
Infographic showing various Customer Facing Project Manager job openings in Reston, VA as of August 2026, with employment types broken down into 96% Full Time, 2% Temporary, and 2% Contract. Highlights an 91% In-person, 3% Hybrid, and 6% Remote job distribution, with an average salary of $94,597 per year, or $45.5 per hour.

Project Manager

Washington, DC • On-site

CenCore LLC
Manufacturing • 51 - 200 employees
Learn more about CenCore LLCexternal

$115K - $120K/yr

Full-time

Posted 14 days ago

Job description

Description
CenCore is seeking a cleared Project Manager to oversee day-to-day contract execution and armed security operations across two customer sites in Washington, D.C. This role is responsible for contract performance, site leadership, customer coordination, personnel oversight, schedule management, compliance monitoring, operational reporting, and issue resolution. The position is hybrid, with approximately 70% local travel between assigned sites and 30% remote administrative work completed from the Project Manager's residence. The ideal candidate is an experienced security operations leader who can maintain a visible leadership presence, support mission requirements across shifts, and ensure consistent alignment with customer and company standards.
Key Responsibilities
  • Manage daily contract execution and ensure operational performance meets customer, contract, and company requirements.
  • Provide leadership and oversight for armed cleared officer operations across assigned Washington, D.C. sites.
  • Conduct routine site visits, inspections, observations, and employee engagement to verify performance and compliance.
  • Maintain effective customer relationships through clear communication, reporting, issue tracking, and timely follow-up.
  • Oversee personnel coordination, schedule management, timecard approvals, and related administrative duties.
  • Identify, escalate, and resolve operational risks, staffing issues, compliance concerns, and performance gaps.
  • Support a flexible oversight schedule, including periodic evening, night, overnight, weekend, or after-hours site visits as mission needs require.
  • Use Microsoft Office Suite, UKG, SharePoint, and related tools to support documentation, reporting, scheduling, and operational administration.

Requirements
Required Qualifications
  • Active TS/SCI clearance.
  • Seven or more years of project, program, or operations management experience.
  • At least three years of experience managing security operations, guard force operations, or a closely related armed security environment.
  • Bachelor's degree in business, criminal justice, security management, or a related field, or equivalent professional experience.
  • Documented firearms training, weapons qualification experience, and foundational firearms/use-of-force training.
  • Experience overseeing schedules, personnel, site operations, reporting, compliance expectations, and customer-facing communication.
  • Ability to work a flexible schedule and periodically support evening, night, overnight, weekend, or after-hours site visits as mission needs require.
  • Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint.

Preferred Qualifications
  • Ten or more years of project, program, or operations management experience.
  • Prior armed security, armed guard, law enforcement, or military experience.
  • Facility- or customer-specific security access training.
  • Experience using UKG, SharePoint, or similar workforce management and collaboration systems.

Skills / Competencies
  • Strong leadership, judgment, and accountability in security-focused operational environments.
  • Clear, professional communication with customers, employees, and internal stakeholders.
  • Ability to manage competing priorities in a fast-paced, mission-driven setting.
  • Strong organizational skills, attention to detail, and follow-through.
  • Sound decision-making, problem-solving, and operational risk management.
  • Ability to maintain professionalism and consistency across multiple sites and shifts.

Work Environment and Physical Requirements
This position supports two customer locations in Washington, D.C. The role is hybrid, with approximately 70% local travel for site oversight and approximately 30% remote administrative work completed from the Project Manager's residence. The position is primarily performed during normal business hours but requires flexibility to conduct periodic evening, night, overnight, weekend, or after-hours site visits based on mission needs.
The employee must be able to routinely walk, stand, and move throughout multiple work sites while conducting inspections, observations, and employee engagement. The role requires the ability to climb stairs, travel between locations, and occasionally lift or carry up to 25 pounds. The position also requires sufficient visual, hearing, and communication abilities to oversee security operations and respond to operational needs.

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